Candlewood Suites West Springfield An Ihg Hotel

572 Riverdale St, West Springfield, MA 01089 US
View Map Reservations: +1-800-219-2797
2.5 Star Property Near Q Pin 2's
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Very Good
4.0/5

Based on 169 guest reviews

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  • Free RV, bus, truck parking
  • Free WiFi
  • Number of indoor pools - 1
  • Stair-free path to entrance
  • Free newspapers in lobby
  • 24-hour fitness facilities
  • Free self parking
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12/19/2024 - 12/20/2024
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5 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Candlewood Suites West Springfield An Ihg Hotel

Below are the verified reviews from guests that we have booked recently:
"Great!"
Overall Score4.0/ 5
Great!
(Individual traveler, booked 1 room), from US flag
30-May-2024 Verified Review, stayed from Mon May 27 to Fri May 31 2024 at a $123.99 average nightly rate.
"Excellent, beautiful, awesome hotel."
Overall Score5.0/ 5
Absolutely beautiful hotel. The service was great, everyone was very polite and friendly. Look forward to coming back next year.
(Individual traveler, booked 1 room), from US flag
24-Sep-2023 Verified Review, stayed from Fri Sep 22 to Sun Sep 24 2023 at a $253.00 average nightly rate.

Summary of Verified Reviews

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Property Description

When you stay at Candlewood Suites West Springfield, an IHG Hotel in West Springfield, you'll be in the business district, within a 5-minute drive of Big E and MassMutual Center. This hotel is 3.1 mi (5 km) from MGM Springfield and 6.6 mi (10.7 km) from Six Flags New England.

Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli.

Make yourself at home in one of the 71 air-conditioned rooms featuring kitchens with refrigerators and ovens. 42-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Q Pin 2's - 0.7 km / 0.5 mi
Connecticut River - 0.8 km / 0.5 mi
Big E - 1.1 km / 0.7 mi
Majestic Theatre - 1.9 km / 1.2 mi
Josiah Day House - 2.2 km / 1.4 mi
Olympia Ice Center - 2.4 km / 1.5 mi
Westfield River - 3.1 km / 1.9 mi
Robinson State Park - 4.3 km / 2.7 mi
Storrowton Village Museum - 4.3 km / 2.7 mi
Eastern States Exposition - 4.4 km / 2.7 mi
Paramount Theater - 4.5 km / 2.8 mi
Baystate Medical Center - 4.9 km / 3 mi
Mercy Hospital - 4.4 km / 2.7 mi
MassMutual Center - 4.9 km / 3 mi
MGM Springfield - 5 km / 3.1 mi

The nearest airports are:
Westfield, MA (BAF-Barnes Municipal) - 21.5 km / 13.3 mi
Bradley Intl. Airport (BDL) - 34.9 km / 21.7 mi

The preferred airport for Candlewood Suites West Springfield, an IHG Hotel is Bradley Intl. Airport (BDL).

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Be sure to enjoy recreational amenities, including an indoor pool, a spa tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Free RV, bus, truck parking
  • Vending machine
  • Outdoor furniture
  • Lockers available
  • Wheelchair-accessible path to elevator
  • Shared microwave
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Television in common areas
  • Free WiFi
  • Number of hot tubs - 1
  • Designated smoking areas
  • Well-lit path to entrance
  • Braille or raised signage
  • Number of indoor pools - 1
  • Assistive listening devices available
  • Picnic area
  • Stair-free path to entrance
  • Number of buildings/towers - 1
  • Total number of rooms - 71
  • Number of floors - 4
  • Professional property host/manager
  • LGBTQ friendly
  • Free newspapers in lobby
  • Tours/ticket assistance
  • 24-hour fitness facilities
  • Grocery/convenience store
  • Visual alarms in hallways
  • Business center
  • Multilingual staff
  • 24-hour front desk
  • Barbecue grill(s)
  • Safe-deposit box at front desk
  • Number of coffee shops/cafes - 1
  • Snack bar/deli
  • Coffee/tea in common areas
  • Laundry facilities
  • Free self parking
  • Elevator
  • Computer station
  • 24-hour business center
  • Concierge services

Airport & Shuttle Information

Bradley International Airport/18 miles; taxi charge $50.00 one way; 20 minutes

Local Shuttle Info: no shuttle available

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Maximum number of pets per room 2

Pet max weight (per pet) in lb is 60

Pet max weight (per pet) in kg is 27

Service animals are allowed

Service animals are exempt from fees/restrictions

Only dogs are allowed

Pets allowed

Dogs are welcome with a nightly non- refundable fee of $25.00 per day

Misc Fees / Policies

  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

  • Pool access available from 10:00 AM to 9:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Property confirms they are implementing enhanced cleaning measures

About Candlewood Suites

  • Home-like enviroment, great for an extended stay
  • Fully equipped kitchens with a full-size refrigerator with ice maker, dishwasher, microwave and stovetop, dishes, cookware, and utensils
  • Free high-speed internet access and a large workspace available in each guest room
  • TV with DVD player and a comfortable recliner
  • Comforts of Home Bedding Collection with soft pillows, high quality sheets, and a comfortable mattress set
  • Provide a Lending Locker service where guests can borrow common household items to use during their stay
  • Pets are welcome weighing less than 80 lbs
  • Free local calls and two phone lines with data port as an added convenience
  • Candlewood Cupboard offers a Brown Bag Breakfast for a meal on the go
  • Candlewood Gazebo Grill gives guests a great outdoor dining experience ideal for groups
  • Free guest laundry open 24/7 with detergent and other laundry items available at a decent price
  • Great fitness area
  • Housekeeping on a weekly basis

The Candlewood Suites highlights above are subject to change without notice.

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