Quality Inn West Springfield

1150 Riverdale St, West Springfield, MA 01089 US

View Map Reservations: +1-800-219-2797

2.5 Star Property Near Big E

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Average

3.0/5

Based on 542 guest reviews

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Free RV, bus, truck parking
Free WiFi
Free buffet breakfast
Free breakfast
Fitness facilities
Pool hoist on site
Wheelchair-accessible pool
Stair-free path to entrance
Free newspapers in lobby

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07/28/2026 - 07/29/2026

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2 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

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Quality Inn West Springfield

What's Nearby?

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Verified Reviews of Quality Inn West Springfield

Below are the verified reviews from guests that we have booked recently:

"It's was a great experience"

Overall Score4.0/ 5

Good Service.

Jean F. (Individual traveler, booked 1 room), from

08-Apr-2026 Verified Review, stayed from Fri Apr 03 to Mon Apr 06 2026 at a $95.20 average nightly rate.

"Run Down"

Overall Score2.0/ 5

Overall, the hotel is in need of repairs. In our room, the inside lining of the bathtub was peeling and stained. The smell of bleach was overwhelming. There was a worm on my bed. The sliding glass door to the tiny terrace didn’t close completely. The refrigerator makes a loud humming sound. I won’t be staying here again.

Joan W. (Individual traveler, booked 1 room), from

07-Apr-2025 Verified Review, stayed from Sat Apr 05 to Sun Apr 06 2025 at a $119.99 average nightly rate.

Summary of Verified Reviews

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Property Description

In the heart of West Springfield, Quality Inn West Springfield is within a 5-minute drive of Big E and Olympia Ice Center. This golf hotel is 2.9 mi (4.6 km) from Holyoke Mall and 3.9 mi (6.3 km) from Eastern States Exposition.

Enjoy a satisfying meal at Tokyo Asian Cuisine Resta serving guests of Quality Inn West Springfield. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Make yourself at home in one of the 114 guestrooms featuring refrigerators and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Riverdale Shops - 0.9 km / 0.6 mi
Olympia Ice Center - 1.2 km / 0.7 mi
Big E - 3 km / 1.9 mi
Veterans Field - 3.6 km / 2.2 mi
Holyoke Mall - 3.8 km / 2.4 mi
Majestic Theatre - 3.8 km / 2.4 mi
West Springfield Town Hall - 4 km / 2.5 mi
West Springfield Town Common - 4.2 km / 2.6 mi
Alice Carson Playground - 4.8 km / 3 mi
Baystate Medical Center - 5.1 km / 3.1 mi
Connecticut River - 5.2 km / 3.2 mi
Brightwood Ave. Park - 5.7 km / 3.5 mi
Paramount Theater - 5.8 km / 3.6 mi
Robinson State Park - 5.9 km / 3.7 mi
Agawam Town Hall - 5.9 km / 3.7 mi

The nearest airports are:
Springfield Union Station (ZSF) - 7.1 km / 4.4 mi
Westfield, MA (BAF-Barnes Municipal) - 21.3 km / 13.2 mi
Bradley Intl. Airport (BDL) - 38.6 km / 24 mi

The preferred airport for Quality Inn West Springfield is Bradley Intl. Airport (BDL).

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in West Springfield? This hotel has 600 square feet (56 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.

Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a television in a common area, and tour/ticket assistance.

Green Sustainability

We participates in Green program. All lights are LED and our shower are flow controlled. Towels and beddings are cleaned every 3 days for stays longer than 3 nights but we do accommodate more frequent service when requested at front desk at check-in.

Amenities / Features

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum age of oldest guest: 21
Dry cleaning/laundry service
Free RV, bus, truck parking
Number of meeting rooms - 3
Conference space size (meters) - 56
Free WiFi
Downhill skiing nearby
Cross-country skiing nearby
Assistive listening devices available
Snowboarding nearby
Tours/ticket assistance
Free buffet breakfast
Eco-friendly toiletries
Wheelchair-accessible on-site restaurant
Free breakfast
Visual alarms in hallways
Handrails in stairways
Multilingual staff
Wheelchair-accessible meeting spaces/business center
Daily
Laundry facilities
Elevator
Fitness facilities
Wheelchair accessible (may have limitations)
Casino nearby
Banquet hall
Wheelchair-accessible concierge desk
Vending machine

Number of buildings/towers - 1
Total number of rooms - 114
Number of floors - 5

Professional property host/manager

Health or beauty spa nearby
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Pool hoist on site
Wheelchair-accessible registration desk
Television in common areas
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Well-lit path to entrance
Stair-free path to entrance
Free newspapers in lobby
Express check-out
Coin laundry on site
Business center
24-hour front desk
Number of restaurants - 1
Outdoor seasonal pool
Smoke-free property
Safe-deposit box at front desk
Hiking/biking trails nearby
Free self parking
Conference space
Terrace
Computer station
Conference space size (feet) - 600
24-hour business center

Airport & Shuttle Information

Bradley international Airport - 20 milesShuttle service available (call for fees)

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Free Hot breakfastSausage patties, Egg patties, Waffle, apples, oranges, yogurt, cherrios, bran flakes with raisins, white/wheat bread, English muffins, bagels, assorted danish, pecan sticky buns, Quaker oats and juice station (apple, orange or cranberry).

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Maximum number of pets per room 2

Only dogs and cats are allowed

Service animals are allowed

Pets cannot be left unattended

Service animals are exempt from fees/restrictions

Pets allowed

Hotel allowed minimum of 2 pets per room, not more then 85 lbs each. Hotel charge $25 for pet weigh less then 30 lbs and over 30 lbs its $35 for the entire stay of 7 days or less.

Internet / WiFI

Free WiFi

Misc Fees / Policies

Pet fee: USD 35 per pet (varies based on length of stay)
Service animals are exempt from fees
Rollaway bed fee: USD 12.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 100 per accommodation, per stay
Breakage deposit: USD 250 per stay
A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

The seasonal pool will be open from June to September.
Up to 4 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
Contactless check-out is available.

Cleaning Policies

Contactless check-out is available

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

About Quality Inns

Comfortable bedding with soft pillows
Hot, fresh, and healthy breakfast options available at certain locations
Known for providing friendly services
Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
Fresh coffee and tea in the lobby 24/7
Great meeting space also offered at most locations

The Quality Inns highlights above are subject to change without notice.

Quality Inn West Springfield

Standard prices by room type for the next 60 days

Verified Reviews of Quality Inn West Springfield

Summary of Verified Reviews

Customer Reviews of Quality Inn West Springfield

Property Description

Green Sustainability

Amenities / Features

Airport & Shuttle Information

Breakfast Information

Pet Friendly?

Internet / WiFI

Misc Fees / Policies

Cleaning Policies

About Quality Inns

Seasonality and Projections at Quality Inn West Springfield

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