Verified Reviews of Holiday Inn Express Hotel & Suites Mooresville Lake Norman by IHG
Below are the verified reviews from guests that we have booked recently:
"Work stay"
Overall Score4.0/ 5
Everything was clean and everyone was friendly.
Mike S. (Individual traveler, booked 1 room), from
18-Dec-2025 Verified Review, stayed from Mon Dec 15 to Thu Dec 18 2025 at a $109.32 average nightly rate.
"Comfortable simple family friendly"
Overall Score4.0/ 5
Katherine D. (Individual traveler, booked 1 room), from
14-Oct-2025 Verified Review, stayed from Fri Oct 10 to Sun Oct 12 2025 at a $180.99 average nightly rate.
"Great Service"
Overall Score5.0/ 5
Had no issues, great staff, very helpful.
John S. (Group coordinator, booked 2 rooms), from
05-Oct-2025 Verified Review, stayed from Thu Oct 02 to Fri Oct 03 2025 at a $135.99 average nightly rate.
"Nothing works right."
Overall Score2.0/ 5
When we left the bedside lamp was unplugged because the switch was broke and the only way to get it to work was plug it in. The refrigerator was unplugged because it was noisy and the unit ventilator was unplugged because it was not adjustable! NOT A GOOD EXPERIENANCE!
Diane B. (Individual traveler, booked 1 room), from
26-May-2025 Verified Review, stayed from Sun May 25 to Mon May 26 2025 at a $163.99 average nightly rate.
"Comfortable Stay"
Overall Score5.0/ 5
Friendly staff. Clean room. Good breakfast selections.
Kenneth F. (Individual traveler, booked 1 room), from
11-Mar-2025 Verified Review, stayed from Sun Mar 09 to Mon Mar 10 2025 at a $140.00 average nightly rate.
"Awful, we left and didn’t stay due to toilet seat up and toilet running like someone used the bathro"
Overall Score1.0/ 5
Credit card got charged when we were told it wouldn’t get charged! Still trying over a week later to get this resolved.
Lauri G. (Individual traveler, booked 1 room), from
28-Feb-2025 Verified Review, stayed from Thu Feb 13 to Fri Feb 14 2025 at a $149.99 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Holiday Inn Express Hotel & Suites Mooresville Lake Norman by IHG
- 4.1 of 5Overall
- 3.9 of 5Amenities
- 4.4 of 5Quality
- 4.6 of 5Location
- 4.2 of 5Cleanliness
- 4.3 of 5Comfort
- 4.0 of 5Condition
- 4.4 of 5Neighborhood
- 4.3 of 5Service
- 4.2 of 5Value
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
With a stay at Holiday Inn Express Hotel & Suites Mooresville - Lake Norman by IHG in Mooresville, you'll be within a 15-minute drive of Lake Norman and Davidson College. This hotel is 0.9 mi (1.5 km) from NC Auto Racing Hall of Fame and 0.9 mi (1.5 km) from North Carolina Auto Racing Hall of Fame.
A complimentary buffet breakfast is included.
Make yourself at home in one of the 74 guestrooms featuring refrigerators and microwaves. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Distances are displayed to the nearest 0.1 mile and kilometer.
George Pappas' Victory Lanes - 1.6 km / 1 mi
NC Auto Racing Hall of Fame - 1.6 km / 1 mi
North Carolina Auto Racing Hall of Fame - 1.6 km / 1 mi
Lake Norman Tennis Center - 1.7 km / 1.1 mi
Lake Norman - 3.1 km / 1.9 mi
NASCAR Technical Institute - 3.3 km / 2 mi
Memory Lane Museum - 3.5 km / 2.2 mi
JR Motorsports - 3.5 km / 2.2 mi
TeleHealth Solution - 5 km / 3.1 mi
Mooresville Golf Course - 5 km / 3.1 mi
Mooresville Arts at The Depot - 4.6 km / 2.9 mi
Welcome Home Veterans Military Museum - 4.9 km / 3.1 mi
Mallard Head Country Club - 5.8 km / 3.6 mi
Jordan H Shelton Memorial Dog Park - 6 km / 3.8 mi
Lake Norman Regional Medical Center - 6.7 km / 4.1 mi
The nearest airports are:
Concord, NC (USA-Concord Regional) - 32.7 km / 20.3 mi
Charlotte-Douglas Intl. Airport (CLT) - 55.2 km / 34.3 mi
The preferred airport for Holiday Inn Express Hotel & Suites Mooresville - Lake Norman by IHG is Charlotte-Douglas Intl. Airport (CLT).
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Mooresville? This hotel has 947 square feet (88 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Don't miss out on recreational opportunities including a fitness center and a seasonal outdoor pool.
Green Sustainability
Yes
Amenities / Features
Airport & Shuttle Information
20 miles to Charlotte-Douglas International Airport. $65 flat fee cab fare to and from the airport.
Local Shuttle Info: T&J Shuttle.
Breakfast Information
Complimentary hot and cold breakfast. Our breakfast includes our infamous cinnamon rolls, scrambled eggs, sausage, bacon, pancakes and so much more.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Maximum number of pets per room 2
Only dogs and cats are allowed
Service animals are allowed
Pets cannot be left unattended
Service animals are exempt from fees/restrictions
Pets allowed
30.00 for Standard Room, non-refundable fee.60.00 for Suite Room, non-refundable fee.
Parking Info
Complimentary Parking. At this time, we do not have large bus, semi-truck, truck & trailer parking in our immediate parking lot. If you are driving one of the listed options, we ask that you use our adjoining parking lot with the hotel next door.
Internet / WiFI
Complimentary high speed Wi-Fi in our guestrooms and meeting space.
Misc Fees / Policies
- Pet fee: USD 85 per accommodation, per stay plus USD 150.00 one-time cleaning fee
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Management fee: USD 50.00 per accommodation, per night
We have included all charges provided to us by the property.
- The seasonal pool will be open from May 01 to October 01.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Cleaning Policies
IHG Way of Clean includes deep cleaning with hospital-grade disinfectants, and guests can expect to see enhanced procedures, which may include: face covering requirements, various ways to reduce contact throughout the hotel, social distancing measures within public spaces and procedures based on local authorities’ guidance and/or advice.
Essential workers only - NO
About Holiday Inn Express
- Free Express Start Breakfast
- Have their own 100% Arabica Smart Roast Coffee
- Free high-speed internet service in every room
- eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
- Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 hours & photocopy services
The Holiday Inn Express highlights above are subject to change without notice.
