Verified Reviews of Hotel Indigo Memphis Downtown by IHG
Below are the verified reviews from guests that we have booked recently:
"Rooms were great"
Overall Score5.0/ 5
😃
Jamie E. (Group coordinator, booked 2 rooms), from
09-Nov-2025 Verified Review, stayed from Fri Nov 07 to Sat Nov 08 2025 at a $203.99 average nightly rate.
"Great location, helpful staff, comfy room, great breakfast."
Overall Score5.0/ 5
Would definitely stay again. Loved the decor. Great bathroom. Very spacious room!
Kathryn R. (Individual traveler, booked 1 room), from
07-May-2025 Verified Review, stayed from Thu Apr 24 to Fri Apr 25 2025 at a $143.00 average nightly rate.
" Would definitely stay again"
Overall Score5.0/ 5
I would definitely stay again! The location was great, the staff was helpful, and the room was comfy. The breakfast was excellent, and I loved the decor. The bathroom was fantastic, and the room was very spacious!
Kathryn R. (Individual traveler, booked 1 room), from
07-May-2025 Verified Review, stayed from Thu Apr 24 to Fri Apr 25 2025 at a $143.00 average nightly rate.
"Clean quiet and comfortable."
Overall Score4.0/ 5
The hotel Indigo was a very nice stay for my daughter and myself. The room was very clean and comfortable. The staff was very helpful. If we come back to Mrmphis wr would definitely stay here again.
Robin V. (Individual traveler, booked 1 room), from
17-Mar-2025 Verified Review, stayed from Fri Mar 14 to Mon Mar 17 2025 at a $149.00 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Hotel Indigo Memphis Downtown by IHG
- 4.1 of 5Overall
- 4.1 of 5Amenities
- 4.3 of 5Cleanliness
- 4.3 of 5Comfort
- 4.1 of 5Condition
- 4.4 of 5Service
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Property Description
A stay at Hotel Indigo Memphis Downtown by IHG places you in the heart of Memphis, within a 10-minute walk of Beale Street and Peabody Ducks. This hotel is 0.6 mi (1 km) from FedExForum and 8.2 mi (13.2 km) from Graceland.
Enjoy a satisfying meal at Biscuits & Jams serving guests of Hotel Indigo Memphis Downtown by IHG. Local cuisine breakfasts are served on weekdays from 8:00 AM to 1:00 PM and on weekends from 9:00 AM to 1:00 PM for a fee.
Make yourself at home in one of the 118 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Distances are displayed to the nearest 0.1 mile and kilometer.
Court Square - 0.2 km / 0.1 mi
AutoZone Park - 0.3 km / 0.2 mi
The Peabody Memphis - 0.4 km / 0.3 mi
Peabody Ducks - 0.5 km / 0.3 mi
Mississippi River Park - 0.7 km / 0.4 mi
Mud Island River Park - 0.7 km / 0.4 mi
Mississippi River Museum at Mud Island - 0.7 km / 0.4 mi
Memphis Music Hall of Fame - 0.7 km / 0.5 mi
Beale Street - 0.8 km / 0.5 mi
Gibson Guitar Museum - 0.9 km / 0.6 mi
Cannon Center for Performing Arts - 0.9 km / 0.6 mi
Statue of Elvis - 0.9 km / 0.6 mi
Renasant Convention Center - 0.9 km / 0.6 mi
Orpheum Theatre - 0.9 km / 0.6 mi
FedExForum - 1 km / 0.6 mi
The preferred airport for Hotel Indigo Memphis Downtown by IHG is Memphis International Airport (MEM) - 18.3 km / 11.4 mi
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Take advantage of recreation opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include a television in a common area, discounted use of a nearby fitness facility, and a banquet hall.
Green Sustainability
IHG Green Engage.
Amenities / Features
Airport & Shuttle Information
Memphis International Airport, 11 miles, 15 minutes.
Local Shuttle Info: Hotel does not have a shuttle. Trolley downtown for a fee.
Breakfast Information
Biscuits & Jams Restaurant onsite.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Maximum number of pets per room 2
Pet max weight (per pet) in lb is 80
Pet max weight (per pet) in kg is 36
Service animals are allowed
Pets cannot be left unattended
Service animals are exempt from fees/restrictions
Only dogs are allowed
Pets allowed
Dogs are allowed up to 80 lbs. Max of 2 dogs per room.Non refundable pet deposit of $75 for first dog plus and additional $25 for second dog.This fee covers the duration of the guest stay.Dogs are not allowed at the pool.
Parking Info
Our hotel offers self parking in our covered parking garage for $22 per vehicle per day.Bus parking is available for $100 per day.
Internet / WiFI
Complimentary Wi-Fi Access throughout the hotel.
Misc Fees / Policies
- Fee for local cuisine breakfast: approximately USD 6.00 to 20.00 for adults, and USD 6.50 to 7.00 for children
- Self parking fee: USD 22.00 per night (in/out privileges)
- Pet fee: USD 75.00 per accommodation, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- The seasonal pool will be open from September 01 to May 26.
- Pool access available from 9:00 AM to 10:00 PM.
- Only registered guests are allowed in the guestrooms.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Cleaning Policies
Overall: Added cleaning and disinfecting frequencyMinimized guest touchpoints through operational changeVisible sanitizer stations in public and colleague spacesProtective Equipment guidance for staffSocial distancing protocols and visual cuesIHG Way of Clean training completed by all appropriate staff membersAppointment of Clean Champions in every hotelFront desk: reduced contact and physical interaction at check-in, New cleaning procedures with increased disinfecting, frequency of high-touch surfaces, social distancing protocols, Hand sanitizer availableGuest Rooms: Increased disinfecting of all hard surfaces and fixtures, Removal of non-essential items (in-room collateral or other high-touch items), available upon requests, Rooms audited for cleanliness, Upgraded laundry protocolAmenities: Updated operational practices for pools, fitness centers, club lounges and other amenity spaces, Increased cleaning of equipment and furniture, Sanitizer wipes available for guests, Social distancing
Contactless check-in is available
Contactless check-out is available
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
About Hotel Indigo
- Boutique style property with hardwood floors
- Plush bedding and signature area rugs
- Aveda Bath & Body products and spa-inspired showers only
- Wonderful pet friendly services serving pets with a welcome biscuit, a doggy bed and canine cocktails at selected hotels
- Bistro style food and beverages
- 24-hour fitness and business centers
The Hotel Indigo highlights above are subject to change without notice.
