Verified Reviews of Springhill Suites by Marriott New Orleans Downtown / Canal Street
Below are the verified reviews from guests that we have booked recently:
"My husband and myself had an awesome time @ the hotel the front desk and valet personnel were very k"
Overall Score4.0/ 5
Awesome Stay!
Pamela B. (Individual traveler, booked 1 room), from
20-Nov-2025 Verified Review, stayed from Wed Nov 19 to Fri Nov 21 2025 at a $122.13 average nightly rate.
"Friendly staff great location and beautiful rooms"
Overall Score5.0/ 5
We stayed here twice in the last week (day before and after our cruise). The staff were so friendly and made sure we felt like we were their primary focus. It’s close to pretty much everything we did while in town. The rooftop bar was our favorite place to hang out at night. The views were spectacular!
Kelly H. (Individual traveler, booked 1 room), from
23-Oct-2025 Verified Review, stayed from Thu Oct 23 to Fri Oct 24 2025 at a $233.99 average nightly rate.
"Very clean, very friendly."
Overall Score4.0/ 5
We enjoyed our stay. The staff was very friendly and accomodating.
Kurt S. (Individual traveler, booked 1 room), from
27-Aug-2025 Verified Review, stayed from Thu Aug 21 to Sat Aug 23 2025 at a $99.00 average nightly rate.
"Hotel staff very courteous, room was very clean."
Overall Score4.0/ 5
Loved the view on the rooftop, wish they had a pool. Great location.
Kathryn T. (Individual traveler, booked 1 room), from
28-Jun-2025 Verified Review, stayed from Wed Jun 25 to Sat Jun 28 2025 at a $117.99 average nightly rate.
Customer Reviews of Springhill Suites by Marriott New Orleans Downtown / Canal Street
- 4.2 of 5Overall
- 4.1 of 5Amenities
- 4.4 of 5Cleanliness
- 4.5 of 5Comfort
- 4.3 of 5Condition
- 4.4 of 5Neighborhood
- 4.3 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
SpringHill Suites by Marriott New Orleans Downtown/Canal Street is centrally located in New Orleans, a 4-minute walk from University Medical Center New Orleans and 7 minutes by foot from Joy Theater. This hotel is 0.4 mi (0.6 km) from Saenger Theatre and 0.5 mi (0.7 km) from LSU Health Sciences Center.
Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary continental breakfast is served daily.
Make yourself at home in one of the 74 guestrooms featuring microwaves and LED televisions. Your room comes with a pillowtop bed, and all rooms are furnished with double sofa beds. 50-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature designer toiletries and hair dryers.
Distances are displayed to the nearest 0.1 mile and kilometer.
Canal Street - 0.1 km / 0.1 mi
University Medical Center New Orleans - 0.3 km / 0.2 mi
Tulane University School of Medicine - 0.5 km / 0.3 mi
Joy Theater - 0.6 km / 0.4 mi
Saenger Theatre - 0.6 km / 0.4 mi
LSU Health Sciences Center - 0.7 km / 0.4 mi
Immaculate Conception Church - 1 km / 0.6 mi
New Orleans Musical Legends Park - 1.1 km / 0.7 mi
Caesars Superdome - 1.1 km / 0.7 mi
New Orleans Jazz Museum - 1.2 km / 0.7 mi
Louis Armstrong Park - 1.2 km / 0.7 mi
Bourbon Street - 1.2 km / 0.7 mi
Mahalia Jackson Theater for the Performing Arts - 1.2 km / 0.8 mi
Royal Street - 1.3 km / 0.8 mi
Smoothie King Center - 1.4 km / 0.9 mi
The preferred airport for SpringHill Suites by Marriott New Orleans Downtown/Canal Street is Louis Armstrong New Orleans Intl. Airport (MSY) - 19.9 km / 12.4 mi
Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a television in a common area and a vending machine.
Green Sustainability
We love the environment and feel that it''s in our best nature to do our part. Some of green practices are limited cleaning services and a towel reuse, reducing water and electricity. We are also apart of Clean the World, a soap reuse project which collects used soaps and shampoos, re engineers them and sends them to 3rd world countries where these items aren''t easily accessible. You will never find a styrofoam product in our hotel and we do our best to recycle within the limits given.
Amenities / Features
Airport & Shuttle Information
Louis Armstrong International Airport is 20-25 minutes away, transportation is about $33/person one way. Uber and taxi services are available as well as rental car services and large group transportation.
Local Shuttle Info: No shuttle ma baby. New Orleans is a walking city! You can catch the street car right out your front door for $1.25 or a $6 day pass and that will get you to anywhere you want to go.
Breakfast Information
Welcome to More! Our guests enjoy a free hot and healthy breakfast each and every morning with over 300 customizable options. Enjoy a daily rotating menu during the week featuring a different protein like sizzling bacon, scrumptious Jimmy Dean sausage or southern biscuits and gravy. Keep it light with Chobani greek yogurt and some fresh fruit like strawberries or grapes. Make a scrambled egg bowl with cheddar cheese, spinach and salsa and get your day started right. Your breakfast weekend menu is slightly different featuring fresh belgian waffles, hard boiled eggs, hot and fresh grits, an oatmeal bar with 6 different oatmeal toppings, delicious scrambled eggs and an always changing protein offering. An array of bagels, muffins and sweetbreads along with fresh scones will be awaiting you each and every morning...don''t forget to get a mimosa from the Storyville lobby lounge!
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
Sorry, you have to leave your friends at home:(
Parking Info
Valet Parking is available for $39 per night. Self parking is $20 per night. Offsite lots are available nearby--lots are not affiliated to the hotel and therefore the costs may vary in price.
Internet / WiFI
Wi-Fi is totally complimentary
Misc Fees / Policies
- Self parking fee: USD 40.00 per night
- Valet parking fee: USD 59.00 per night
- Pet fee: USD 150 per pet, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Up to 10 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Cleaning Policies
Plexiglass shields have been installed at our front desk to allow for a safer check in experience during Covid 19. Public areas and elevators are sanitized throughout the day with EPA approved cleaning & disinfecting agents. Hand Sanitizer stations are available in the Lobby. Temperature checks are performed for all employees daily. Employees and guests are currently required to wear masks. F&B offerings are being provided in a pre-bagged, no contact way. Anti Microbial pleated air filters in public areas. In order to eliminate staff presence in your guestroom, rooms are currently cleaned at checkout only.
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
About Marriott Hotels and Resorts
- 3,900 hotels spanning 72 countries
- The Marriott Rewards is a free program where members can earn points before, during, and after their stay and redeem points for hotel stays, shopping, and travel
- Free Wi-Fi for reward members
- Mobile check-in services
The Marriott Hotels and Resorts highlights above are subject to change without notice.
