Verified Reviews of Crowne Plaza Manhattan Times Square by IHG
Below are the verified reviews from guests that we have booked recently:
"Amazing Staff Vintage hotel"
Overall Score4.0/ 5
Staff bent over backwards to save a family trip after an AirBNB nightmare! Located in Times Square, this place is central to so many top destinations! Highly recommend!
Leonard M. (Group coordinator, booked 2 rooms), from
29-Jul-2026
Verified Review, stayed from Fri Jul 24 to Tue Jul 28 2026 at a $270.49 average nightly rate.
"Excellent Customer Support."
Overall Score5.0/ 5
Cindy C. (Individual traveler, booked 1 room), from
11-Sep-2025
Verified Review, stayed from Mon Sep 08 to Thu Sep 11 2025 at a $242.00 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Crowne Plaza Manhattan Times Square by IHG
- 3.0 of 5Overall
- 2.8 of 5Amenities
- 3.1 of 5Cleanliness
- 2.8 of 5Comfort
- 2.6 of 5Condition
- 3.5 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
With a stay at Crowne Plaza Manhattan Times Square by IHG, you'll be centrally located in New York, steps from Broadway and within a 5-minute walk of Rockefeller Center. This hotel is 0.2 mi (0.4 km) from Times Square and 0.6 mi (1 km) from Museum of Modern Art.
Enjoy a satisfying meal at Fifty-First Street Social serving guests of Crowne Plaza Manhattan Times Square by IHG. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Children aged 5 and younger eat free breakfast.
Stay in one of 678 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.
Distances are displayed to the nearest 0.1 mile and kilometer.
Broadway - 0.1 km / 0.1 mi
Broadway Theatre - 0.2 km / 0.1 mi
Rockefeller Center - 0.3 km / 0.2 mi
Times Square - 0.3 km / 0.2 mi
Radio City Music Hall - 0.4 km / 0.2 mi
Carnegie Hall - 0.4 km / 0.3 mi
Museum of Modern Art - 0.5 km / 0.3 mi
Top of the Rock Observation Deck - 0.5 km / 0.3 mi
5th Avenue - 0.7 km / 0.4 mi
Columbus Circle - 0.7 km / 0.4 mi
St. Patrick's Cathedral - 0.7 km / 0.4 mi
Central Park - 0.7 km / 0.4 mi
Plaza Hotel - 0.9 km / 0.6 mi
Madison Avenue - 1 km / 0.6 mi
Bryant Park - 1 km / 0.6 mi
The nearest airports are:
LaGuardia Airport (LGA) - 17 km / 10.6 mi
Teterboro, NJ (TEB) - 19.3 km / 12 mi
Newark Liberty Intl. Airport (EWR) - 28 km / 17.4 mi
John F. Kennedy Intl. Airport (JFK) - 28.6 km / 17.8 mi
Stewart Intl. Airport (SWF) - 103 km / 64 mi
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in New York? This hotel has 200 square feet (19 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
Green Sustainability
As per IHG Sustainability initiatives.
Amenities / Features
Airport & Shuttle Information
The Manhattan Times Square is conveniently located with easy access to New York’s major airports:
LaGuardia Airport (LGA)
Approximately 6–8 miles (10–13 km) from the hotel, about 25–40 minutes by car, depending on traffic.
Public transport: Typically involves an MTA bus (such as the Q70 LaGuardia Link) connecting to the subway into Midtown Manhattan.
John F. Kennedy International Airport (JFK)
Approximately 17 miles (27 km) from the hotel, about 45–75 minutes by car, depending on traffic.
Public transport: Guests can take the AirTrain JFK to the subway (E line into Midtown), then connect to Times Square.
Newark Liberty International Airport (EWR)
Approximately 16–18 miles (26–29 km) from the hotel, about 45–75 minutes by car, depending on traffic.
Public transport: The AirTrain Newark connects to NJ Transit trains into Penn Station, with an easy subway or taxi ride to Times Square
Airport Shuttle?
Sorry,
no airport shuttle available.
Breakfast Information
Buffet Breakfast is available in our restaurant Fifty-First Street Social
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Only dogs and cats are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
Pets allowed (USD 200 per pet per stay, dogs and cats only)
Pets max weight (35 lbs)
Max pets allowed (2)
Service animals allowed (complimentary)
Parking Info
Self parking (USD 72 per day, on site, no in/out privileges)
Parking (USD 72 per day, on site, no in/out privileges)
Private parking (USD 72 per day, on site, no in/out privileges)
Oversized vehicle parking (USD 72 per day, on site, no in/out privileges)
Internet / WiFI
Misc Fees / Policies
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 150 per accommodation, per day
- Service fee: USD 45.9 per accommodation, per night
We have included all charges provided to us by the property.
- Fee for buffet breakfast: approximately USD 38 for adults and USD 38 for children
- Self parking fee: USD 72 per day
- Pet fee: USD 200 per pet, per stay
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 30 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- One child 18 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-in and contactless check-out are available.
Cleaning Policies
Impeccable, high-standard housekeeping with regular servicing of guest rooms and meticulous cleaning of all public areas.
Contactless check-in is available
Contactless check-out is available
Essential workers only - NO
About Crowne Plaza Hotels
- Early check-in available and ideal for business travelers on the go
- Luxurious, soft bedding and aromatherapy kit provided
- Quiet Zones between 9 pm to 10 am Sunday to Thursday where there is no room attendant, housekeeping services, or engineering activities to help guests enjoy a restful night. Guests have the option to request services if needed
- Bath amenities include Temple Spa's professional skin and hair care products for ultimate relaxation
- Wireless internet available in guest rooms, suites, business center, and public areas
The Crowne Plaza Hotels highlights above are subject to change without notice.
