Verified Reviews of Holiday Inn Express New York Manhattan West Side by IHG
Below are the verified reviews from guests that we have booked recently:
"Nice room clean and comfortable"
Overall Score4.0/ 5
I enjoyed my stay.
Gary L. (Individual traveler, booked 1 room), from
02-Jun-2026 Verified Review, stayed from Thu May 28 to Fri May 29 2026 at a $270.99 average nightly rate.
"Good Spot"
Overall Score3.0/ 5
The hotel is in an excellent spot to get onto a cruise ship, so that's why we stayed. We stayed on the 11th floor, hotel was full for the weekend, breakfast was ok.
Colleen A. (Individual traveler, booked 1 room), from
13-Mar-2026 Verified Review, stayed from Fri Feb 13 to Sat Feb 14 2026 at a $215.00 average nightly rate.
"Easy check in and out clean comfortable"
Overall Score5.0/ 5
The hotel and our room was clean. The staff was polite and helpful. It was nice to have the free breakfast. Location was perfect and central to the subway or walking to all of our destinations.
Gale H. (Individual traveler, booked 1 room), from
22-Nov-2025 Verified Review, stayed from Tue Nov 11 to Sat Nov 15 2025 at a $357.49 average nightly rate.
"Great customer service"
Overall Score5.0/ 5
The front desk personnel helped me with a problem. I left my backpack in car that took me to my cruise ship. They called the company who in turn called that driver and he returned my backpack with everything intact. I do not remember her name but she went way above what she had to. Thank you.
Ronald A. (Individual traveler, booked 1 room), from
02-Oct-2025 Verified Review, stayed from Mon Sep 29 to Tue Sep 30 2025 at a $263.99 average nightly rate.
"I reserved a double and they gave me a king."
Overall Score2.0/ 5
Poor
Terry B. (Individual traveler, booked 1 room), from
16-Jul-2025 Verified Review, stayed from Wed Jul 16 to Thu Jul 17 2025 at a $298.99 average nightly rate.
"Efficient, clean, comfortable, good cooling."
Overall Score4.0/ 5
Efficient, clean, comfortable, good cooling. Very kind and helpful personnel.
Karel K. (Individual traveler, booked 1 room), from
16-Jul-2025 Verified Review, stayed from Tue Jul 15 to Wed Jul 16 2025 at a $429.00 average nightly rate.
Summary of Verified Reviews
Property Description
A modern oasis of friendly services and contemporary boutique style, the new Holiday Inn Express Midtown West offers the ideal place to see and do it all in the Big Apple. Enjoy New York's top tourist attractions and leading business destinations from the many comforts of our newly built boutique hotel. In the Heart of NYC - Our unbeatable location near Times Square provides the ultimate access to New York's most popular tourist attractions. Experience Broadway musicals and shows, shopping on Fifth Avenue, Restaurant Row in Hell's Kitchen, the Intrepid Sea, Air and Space Museum, Central Park, and exploring the many sights of Rockefeller Center and so much more, as well as conventions at Jacob K. Javits Convention Center. See and do it all in the Big Apple from our doorstep!
Green Sustainability
Green Engage
Amenities / Features
Airport & Shuttle Information
LaGuardia Airport (10 miles), Newark International Airport (14 miles), John F Kennedy International Airport (19 miles)
Local Shuttle Info: Hotel offers Complimentary Local Shuttle
Breakfast Information
We offer complimentary hot breakfast buffet that features egg options, meat options, bakery items, pancakes, yogurt, coffee, tea and juices.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are
not allowed.
Parking Info
Hotel does NOT have parking. Closest area parking garage is ICON Parking on 49th Street & 10th Avenue. Contact directly for more information.
Internet / WiFI
Complimentary Internet, Wi-Fi and hard wired access are both available for our guest.
About Holiday Inn Express
- Free Express Start Breakfast
- Have their own 100% Arabica Smart Roast Coffee
- Free high-speed internet service in every room
- eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
- Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 hours & photocopy services
The Holiday Inn Express highlights above are subject to change without notice.
