Holiday Inn & Suites San Antonio Northwest by IHG

5535 University Heights Blvd., San Antonio, TX 78249 US near Exit 557 on I-10 (~0.3mi)

View Map Reservations: +1-800-219-2797

3.0 Star Property In San Antonio (Northwest Side)

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Average

3.0/5

Based on 500 guest reviews

Show Guest Reviews

Free RV, bus, truck parking
Pool umbrellas
Free wired internet
Free WiFi
Number of outdoor pools - 1
Breakfast available (surcharge)
Fitness facilities
Pool hoist on site
Wheelchair-accessible pool

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07/28/2026 - 07/29/2026

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10 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

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Holiday Inn & Suites San Antonio Northwest by IHG

What's Nearby?

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Verified Reviews of Holiday Inn & Suites San Antonio Northwest by IHG

Below are the verified reviews from guests that we have booked recently:

"Nice Property"

Overall Score5.0/ 5

Very accommodating and friendly staff.

Lisa F. (Individual traveler, booked 1 room), from

19-May-2026 Verified Review, stayed from Tue May 12 to Thu May 14 2026 at a $88.98 average nightly rate.

"Courteous professional staff who put customers first"

Overall Score4.0/ 5

The night desk clerk was exceptional, helpful and considerate.

Raymond M. (Individual traveler, booked 1 room), from

09-Feb-2026 Verified Review, stayed from Fri Feb 06 to Sat Feb 07 2026 at a $93.61 average nightly rate.

"Cozy comfortable clean friendly professional"

Overall Score5.0/ 5

Excellent

Mariatou T. (Individual traveler, booked 1 room), from

16-Dec-2025 Verified Review, stayed from Sun Dec 14 to Mon Dec 15 2025 at a $82.45 average nightly rate.

"Wonderful Service"

Overall Score4.0/ 5

Quick check in and quick check out. Good Breakfast.

Diana G. (Individual traveler, booked 1 room), from

26-Oct-2025 Verified Review, stayed from Thu Oct 23 to Fri Oct 24 2025 at a $82.99 average nightly rate.

"Overnight stay"

Overall Score5.0/ 5

Very clean and quiet. The desk clerk was courteous.

David A. (Individual traveler, booked 1 room), from

22-Oct-2025 Verified Review, stayed from Wed Oct 22 to Thu Oct 23 2025 at a $102.99 average nightly rate.

"Great Hotel"

Overall Score5.0/ 5

The place was very clean and staff was very friendly and attentive.

Leslie S. (Individual traveler, booked 1 room), from

31-Aug-2025 Verified Review, stayed from Wed Aug 27 to Fri Aug 29 2025 at a $103.00 average nightly rate.

"Excellent"

Overall Score5.0/ 5

Excellent hotel will stay there again. Very friendly front desk, and the maintenance guy, to the breakfast was all good.

Leticia M. (Individual traveler, booked 1 room), from

24-Jul-2025 Verified Review, stayed from Tue Jul 15 to Thu Jul 17 2025 at a $117.00 average nightly rate.

"Hotel needs help."

Overall Score2.0/ 5

The staff was super friendly and helpful. The rooms were outdated and need to be refurbished. Broken tiles, cosmetic updates needed, dirty and stained furniture. Beds were clean and comfortable but everything else needed to be updated.

Michelle K. (Group coordinator, booked 2 rooms), from

07-Apr-2025 Verified Review, stayed from Tue Apr 01 to Sat Apr 05 2025 at a $121.49 average nightly rate.

Summary of Verified Reviews

Meta-Review Widget

Property Description

With a stay at Holiday Inn & Suites San Antonio Northwest by IHG in San Antonio (Northwest Side), you'll be a 3-minute drive from University of Texas at San Antonio and 9 minutes from Six Flags Fiesta Texas. This hotel is 12 mi (19.3 km) from San Antonio Zoo and Aquarium and 12 mi (19.3 km) from San Antonio River.

Grab a bite from the grocery/convenience store, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Make yourself at home in one of the 122 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Crystal Ice Palace - 1.3 km / 0.8 mi
University of Texas at San Antonio - 2.6 km / 1.6 mi
Huebner Oaks - 2.7 km / 1.7 mi
USAA Corporate Office Headquarters - 3.9 km / 2.4 mi
Convocation Center - 4.2 km / 2.6 mi
The Shops of La Cantera - 4.2 km / 2.6 mi
The Rim Shopping Center - 6.4 km / 4 mi
Methodist Healthcare - 6.9 km / 4.3 mi
Ut Health - 7 km / 4.4 mi
South Texas Medical Center - 7.4 km / 4.6 mi
UT Health San Antonio - 7.4 km / 4.6 mi
Six Flags Fiesta Texas - 7.6 km / 4.7 mi
Audie L. Murphy Memorial Veterans' Hospital - 7.7 km / 4.8 mi
CHRISTUS Santa Rosa Hospital - Medical Center - 7.8 km / 4.9 mi
University Hospital - University Health System - 7.8 km / 4.9 mi

The preferred airport for Holiday Inn & Suites San Antonio Northwest by IHG is San Antonio International Airport (SAT) - 18.2 km / 11.3 mi

Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in San Antonio? This hotel has 2400 square feet (223 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.

Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.

Green Sustainability

IHG Green Engage Program

Amenities / Features

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum age of oldest guest: 21
Dry cleaning/laundry service
Gift shops or newsstand
Free RV, bus, truck parking
Front entrance ramp
Pool umbrellas
Number of meeting rooms - 3
Conference space size (meters) - 223
Free wired internet
Free WiFi
Number of hot tubs - 1
Bicycle tour information
Number of outdoor pools - 1
Braille or raised signage
Assistive listening devices available
Wheelchair accessible parking
Tours/ticket assistance
Nature reserve
Accessible shuttle
Wheelchair-accessible lounge
Wheelchair-accessible on-site restaurant
Visual alarms in hallways
Multilingual staff
Wheelchairs available on site
Number of accessible parking spaces - 4
Mountain climbing nearby
Breakfast available (surcharge)
Wheelchair-accessible meeting spaces/business center
Coffee/tea in common areas
Laundry facilities
Elevator
Fitness facilities
Public winery tours
Uncovered parking
Wheelchair accessible (may have limitations)
Banquet hall
Ballroom
Health or beauty spa nearby

Year Built - 2012
Number of buildings/towers - 1
Total number of rooms - 122
Number of floors - 4

Property does not require health documentation at check-in
Professional property host/manager
LGBTQIA+ friendly
No cribs (infant beds) available
No rollaway/extra beds available
Noise-free rooms not guaranteed
Property does not offer onsite COVID-19 testing

Reception hall
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Meeting rooms
Pool hoist on site
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Television in common areas
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Well-lit path to entrance
Stair-free path to entrance
Wedding services
24-hour fitness facilities
Shopping mall on site
Registration desk height (centimeters) - 86
Elevator door width (inches) - 62
Registration desk height (inches) - 34
Elevator door width (centimeters) - 157
Designer stores on site
Children's games
Luggage storage
Grocery/convenience store
Coin laundry on site
Business center
24-hour front desk
Safe-deposit box at front desk
Hiking/biking trails nearby
Free self parking
Conference space
Computer station
Pool sun loungers
Wheelchair accessible path of travel
ATM/banking
Conference space size (feet) - 2400
Fence around pool
24-hour business center

Airport & Shuttle Information

San Antonio International Airport (15 miles/20 minutes) and we do not offer Airport Shuttle.

Local Shuttle Info: Complimentary within a 5 mile radius

Breakfast Information

Full Service Restaurant. Breakfast Buffet price $13.95 or you have the option of the made to order menu. (Prices vary)

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pets not allowed

Only Service Pets Allowed

Parking Info

Free parking-easy motor coach access.

Internet / WiFI

Free Wi-Fi Internet Access throughout the hotel.

Misc Fees / Policies

Fee for buffet breakfast: approximately USD 12.95 to 12.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pool access available from 10:00 AM to 10:00 PM.
A car is not required for transportation to and from this property.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Cleaning Policies

Public spaces are sanitized every 2 hours. Hand sanitizer stations are placed throughout the hotel.

Contactless check-in is available

Contactless check-out is available

Cashless transactions are available

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

About Holiday Inn

Full-service hotel offering three different experiences: Holiday Inn Express ideal for the business traveler, Holiday Inn Resorts for family fun and relaxation, and the Holiday Inn Club Vacations, suitable for family and friends with spacious accommodations
Offering comfort and family-oriented service, children stay and eat free at Holiday Inn properties
Free high-speed internet access
Restaurants and bars on-site with good food and drinks for all ages
Indoor or Outdoor swimming pools based on location
Great exercise facilities
Based on select properties, Holiday Inn's The Hub is the perfect entertainment spot and gaming area with a media lounge, fire pits, etc.

The Holiday Inn highlights above are subject to change without notice.