Hyatt Place Memphis / Germantown

9161 Winchester Rd, Memphis, TN 38138 US

View Map Reservations: +1-800-219-2797

3.0 Star Property In Memphis (Southwind)

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Very Good

4.0/5

Based on 1582 guest reviews

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Pool umbrellas
Free WiFi
Free shopping center shuttle
Free buffet breakfast
Free breakfast
Fitness facilities
Pool hoist on site
Wheelchair-accessible pool
Stair-free path to entrance

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08/09/2026 - 08/10/2026

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6 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

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Hyatt Place Memphis / Germantown

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Our Hotel Planner Expert Reviews of Hyatt Place Memphis/Germantown

Our expert planners periodically visit and review the hotels we represent in person.

"Treated Like Family"

Overall Score4.0/ 5

I had the pleasure of staying at Hyatt Place Germantown during The Liberty Bowl. Once you walk in the door your spirits are lifted by their signature scent. The lobby is beautiful and inviting. In the lobby you can purchase and enjoy an adult beverage in the gallery. You can also purchase food 24 hours a day 7 days a week. Snacks and bakery items are readily available. I highly recommend the peanut butter cookie! The rooms are spacious and modern including a living room area with a pull out couch. There was plenty of room for my family to get ready for the events we needed to attend. The hotel is blessed to be in a very nice area full of restaurants and shopping. However, their best attribute is their staff. They are all extremely helpful and friendly. Their spirit flows out to the guests. Therefore, if you are in the lobby or enjoying their amazing breakfast the guests interact. It is like spending time with family.

Jennifer B from

31-Dec-2013 Verified Review

Verified Reviews of Hyatt Place Memphis / Germantown

Below are the verified reviews from guests that we have booked recently:

"Home away from Home"

Overall Score5.0/ 5

My husband have been coming to this Hyatt for the past 7 years. It’s close to our grandbabies when we come in from PA. The staff is always friendly and we even see the some of the same faces when we get here. Clean hotel, clean rooms and the breakfest coffee is spot on. If I have any issues which I never really have, they are on top of things right away. Can’t wait to see you all again in a few months.

Erin G. (Individual traveler, booked 1 room), from

11-Apr-2026 Verified Review, stayed from Thu Apr 09 to Sun Apr 12 2026 at a $142.67 average nightly rate.

"Very clean quiet good service breakfast bar was good and plenty of food"

Overall Score5.0/ 5

Good

Robbin H. (Individual traveler, booked 1 room), from

04-Apr-2026 Verified Review, stayed from Sat Mar 28 to Mon Mar 30 2026 at a $150.99 average nightly rate.

"Bells VET Visit"

Overall Score5.0/ 5

Everything was perfect, clean, check in was easy, parking was easy and Bells was happy with the areas to walk around..

Michelle M. (Individual traveler, booked 1 room), from

02-Apr-2026 Verified Review, stayed from Tue Mar 31 to Thu Apr 02 2026 at a $151.99 average nightly rate.

"Excellent stay"

Overall Score5.0/ 5

The staff was very friendly and helpful. Room was clean and the free breakfast had a nice selection.

Michael W. (Individual traveler, booked 1 room), from

20-Dec-2025 Verified Review, stayed from Thu Dec 18 to Sat Dec 20 2025 at a $133.00 average nightly rate.

"Quiet, clean and comfortable."

Overall Score5.0/ 5

My hotel stay was pleasant, the facility was quiet, clean and comfortable.

Shannon W. (Individual traveler, booked 1 room), from

29-Aug-2025 Verified Review, stayed from Sat Aug 23 to Sun Aug 24 2025 at a $122.99 average nightly rate.

"Great Stay!"

Overall Score4.0/ 5

I loved the hotel and the location

Janice B. (Individual traveler, booked 1 room), from

19-Aug-2025 Verified Review, stayed from Fri Aug 15 to Sun Aug 17 2025 at a $100.99 average nightly rate.

"Would definitely recommend."

Overall Score5.0/ 5

An excellent place to stay. Beautiful room and friendly staff.

Ramona M. (Individual traveler, booked 1 room), from

01-Jul-2025 Verified Review, stayed from Sun Jun 29 to Tue Jul 01 2025 at a $87.00 average nightly rate.

"Didn’t get room I reserved."

Overall Score3.0/ 5

I booked a room with two queen beds but when I checked in they gave me a room with a king bed and sleeper sofa, claiming they were out of two queen rooms since Thursday, 3/20, but I booked my stay on 3/11 so I don’t buy that a bit. The room I did get was laid out weird. The light over the sink shone directly at the bed so anyone still in bed was doused in light. There was really no place to set up a suitcase. Clearance around the bed was very tight so a larger framed person may have difficulty getting in/out/around the bed. The TV was located such that neither viewing from the bed nor the couch/sofabed was very good. Hotel staff was friendly even though they did not resolve my room issue.

Cindy B. (Individual traveler, booked 1 room), from

31-Mar-2025 Verified Review, stayed from Sat Mar 22 to Sun Mar 23 2025 at a $115.58 average nightly rate.

Summary of Verified Reviews

Meta-Review Widget

Customer Reviews of Hyatt Place Memphis / Germantown

Property Description

Located in Memphis (Southwind), Hyatt Place Memphis/Germantown is within a 5-minute drive of Mike Rose Soccer Complex and Shoppes At Hacks Cross. This hotel is 12.5 mi (20.1 km) from University of Memphis and 12.6 mi (20.3 km) from Wolfchase Galleria.

Enjoy a meal at Bakery Cafe or snacks in the hotel's coffee shop/cafe. A complimentary buffet breakfast is included.

Make yourself at home in one of the 127 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters, and all rooms are furnished with queen sofa beds. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Mike Rose Soccer Complex - 2.7 km / 1.7 mi
TPC Southwind - 3.4 km / 2.1 mi
Shoppes At Hacks Cross - 4 km / 2.5 mi
Baptist Memorial Hospital-Collierville - 4.9 km / 3 mi
Topgolf Memphis - 5.8 km / 3.6 mi
Cotton Plant Shops - 6 km / 3.7 mi
Riverdale Crossing - 6.1 km / 3.8 mi
Carriage Crossing - 6.3 km / 3.9 mi
Irene Golf & Country Club - 6.6 km / 4.1 mi
Hamilton Lake - 6.9 km / 4.3 mi
Germanshire Park - 6.9 km / 4.3 mi
Cameron Brown Park - 7 km / 4.4 mi
Lowrance Road Park - 7 km / 4.4 mi
Methodist Le Bonheur Germantown Hospital - 8.3 km / 5.1 mi
Hickory Hill Park - 8.6 km / 5.4 mi

The preferred airport for Hyatt Place Memphis/Germantown is Memphis International Airport (MEM) - 27 km / 16.8 mi

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.

Be sure to enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access and a banquet hall. Guests can get around on the complimentary shuttle, which operates within 5 miles.

Amenities / Features

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum age of oldest guest: 21
Dry cleaning/laundry service
Outdoor furniture
Pool umbrellas
Number of meeting rooms - 2
Free WiFi
Braille or raised signage
Wheelchair accessible parking
Free shopping center shuttle
Free buffet breakfast
Eco-friendly toiletries
Eco-friendly cleaning products provided
Wheelchair-accessible lounge
No accessible shuttle
Free breakfast
Visual alarms in hallways
Wheelchairs available on site
Number of accessible parking spaces - 6
Wheelchair-accessible meeting spaces/business center
Number of coffee shops/cafes - 1
Laundry facilities
Elevator
Fitness facilities
Wheelchair accessible (may have limitations)
Banquet hall
Health or beauty spa nearby

Number of buildings/towers - 1
Total number of rooms - 127
Number of floors - 4

Property does not require health documentation at check-in
Professional property host/manager
No rollaway/extra beds available
Car recommended
Property does not offer onsite COVID-19 testing

Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Pool hoist on site
Wheelchair-accessible fitness center
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Well-lit path to entrance
Stair-free path to entrance
Free newspapers in lobby
24-hour fitness facilities
Free area shuttle
Elevator door width (inches) - 42
Off-street parking
Elevator door width (centimeters) - 107
Luggage storage
Business center
24-hour front desk
Outdoor seasonal pool
Smoke-free property
Safe-deposit box at front desk
Free self parking
Pool sun loungers
ATM/banking
Fence around pool
24-hour business center

Airport & Shuttle Information

Memphis International Airport is 17 miles

Local Shuttle Info: Within 5 miles from hotel, 7am-10pm complimentary, Monday-Sunday.

Breakfast Information

Breakfast is complimentary

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Maximum number of pets per room 2

Pet max weight (per pet) in lb is 50

Pet max weight (per pet) in kg is 23

Service animals are allowed

Service animals are exempt from fees/restrictions

Only dogs are allowed

Pets allowed

Fees apply($75.00 + tax) non-refundable

Parking Info

Self parking is complimentary

Internet / WiFI

Complimentary WIFI throughout hotel

Misc Fees / Policies

Pet fee: USD 100 per accommodation, per week (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

The seasonal pool will be open from May to September.
Pool access available from 10:00 AM to 10:00 PM.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The photos in this description reflect the brand standard and are provided for illustrative purposes only.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
A car is recommended for transportation to and from this property.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.

Cleaning Policies

Contactless check-in is available

Contactless check-out is available

Cashless transactions are available

Essential workers only - NO

About Hyatt Place

Known as a business and airport hotel with a casual atmosphere
Spacious guestrooms with luxury bath and skin care amenities
Free Wi-Fi and remote printing everywhere in the hotel
Improved Elevated Breakfast complimentary to World of Hyatt Members
Indulge in some coffee or hit up the Cocktails Bar
24/7 Gallery menu and market offers a wide selection of appetizers, soups, salads, sandwiches, sweets at any time of the night or day
The Gallery is a place where friends and family can gather for social hour
Forget something? Hyatt Place also has nail polish, a universal cell phone charger, toothpaste, and plenty more that you can purchase, borrow, or simply enjoy at no expense

The Hyatt Place highlights above are subject to change without notice.