SureStay Hotel by Best Western Jacksonville South

5018 University Boulevard West, Jacksonville, FL 32216 US near Exit 345 on I-95 (~0.3mi)

View Map Reservations: +1-800-219-2797

2.5 Star Property In Jacksonville (Southside)

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Average

3.0/5

Based on 1451 guest reviews

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Free breakfast
Free WiFi
Free use of nearby fitness center
Free self parking
Free buffet breakfast

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01/12/2026 - 01/13/2026

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5 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

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SureStay Hotel by Best Western Jacksonville South

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Verified Reviews of SureStay Hotel by Best Western Jacksonville South

Below are the verified reviews from guests that we have booked recently:

"Friendly, good service."

Overall Score4.0/ 5

Good breakfast, clean place for vacation days.

Nghia T. (Individual traveler, booked 1 room), from

02-Sep-2025 Verified Review, stayed from Sat Aug 30 to Tue Sep 02 2025 at a $84.99 average nightly rate.

"Great Stay!"

Overall Score4.0/ 5

The rooms were clean! It was quiet and had a wide range of places to eat, as well as being a short drive to the hospital. I have stayed there twice and would do so again, should I need to, in the future.

Timothy W. (Individual traveler, booked 1 room), from

12-May-2025 Verified Review, stayed from Sun May 11 to Tue May 13 2025 at a $78.99 average nightly rate.

Summary of Verified Reviews

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Property Description

Located in Jacksonville (Southside), SureStay Hotel by Best Western Jacksonville South is within a 10-minute drive of Museum of Science and History and Jacksonville Museum of Modern Art. This hotel is 6.3 mi (10.1 km) from EverBank Stadium and 6.5 mi (10.4 km) from Cummer Museum of Art and Gardens.

A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.

Make yourself at home in one of the 84 air-conditioned rooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. LED televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.

Distances are displayed to the nearest 0.1 mile and kilometer.

Merill Road Shopping Center - 1.1 km / 0.7 mi
Fort Caroline Shopping Center - 2.1 km / 1.3 mi
Crabtree Park - 2.6 km / 1.6 mi
HCA Florida Memorial Hospital - 3 km / 1.9 mi
Orange Park Place Shopping Center - 3.2 km / 2 mi
James Road and 103rd Street Shopping Center - 3.5 km / 2.2 mi
Saint Vincent's Medical Center Southside - 4.6 km / 2.8 mi
Roosevelt Boulevard and San Juan Shopping Center - 5.5 km / 3.4 mi
Dog Wood Park of Jacksonville - 5.6 km / 3.5 mi
San Marco Theatre - 7 km / 4.4 mi
Theatre Jacksonville - 7.1 km / 4.4 mi
Monument Pointe Shopping Center - 7.9 km / 4.9 mi
Museum of Science and History - 8.2 km / 5.1 mi
Friendship Park - 8.2 km / 5.1 mi
Baptist Health - 8.3 km / 5.2 mi

The nearest airports are:
Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 15.6 km / 9.7 mi
Jacksonville International Airport (JAX) - 32.4 km / 20.1 mi
St. Augustine, FL (UST-Northeast Florida Regional) - 51.2 km / 31.8 mi

The preferred airport for SureStay Hotel by Best Western Jacksonville South is Jacksonville International Airport (JAX).

Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.

Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and complimentary use of a nearby fitness facility.

Amenities / Features

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum age of oldest guest: 21
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Vending machine
Free breakfast
Business center
24-hour front desk
Wheelchair-accessible registration desk
Television in common areas
Free WiFi
Daily
Designated smoking areas

Total number of rooms - 84
Number of floors - 2

Professional property host/manager
No rollaway/extra beds available
No elevators

Safe-deposit box at front desk
Parking onsite
Designated smoking areas (fines apply)
Wheelchair accessible parking
Internet access in public areas - high speed
Free use of nearby fitness center
Laundry facilities
Free self parking
Free buffet breakfast
Wheelchair accessible path of travel
24-hour business center

Airport & Shuttle Information

JAX International Airport is just 20 minutes drive from the hotel.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Full hot breakfast is complimentary to our guests and served from 6 am to 9 am. The full hot breakfast offers selection of hot and cold cereals, croissants, muffins, danish, selection of white or wheat breads, yogurt, scrambled eggs, pork sausage patty, waffles, selection of 100% juices, apple, orange and cranberry as well as hot regular and decaf is brewed and served every morning as well as through out the day in the hotel lobby. The hotel lobby also offers a refreshment beverage.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

Pets not accepted. Service animals are welcome.

Parking Info

Parking is free of charge.

Internet / WiFI

WiFi is complimentary and available in the guest rooms as well as public areas.

Misc Fees / Policies

Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.

For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.

Cleaning Policies

Contactless check-in is available

Contactless check-out is available

Cashless transactions are available

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Essential workers only - NO

About SureStay

The latest premium economy and midscale hotel brand offering comfort, value, and exceptional customer service. The SureStay Hotel Group consists of three brands: SureStay Hotel, SureStay Plus Hotel, and the SureStay Signature Collection to meet the needs of all guests whether traveling for business or leisure. At any location, guests can enjoy free Wi-Fi, breakfast, comfy bedding, and everyday low prices.
SureStay Hotels offers basic comforts at a great value with modern, but simple furnishings and large TV’s in each guest room. At most locations, guests can enjoy a pool, fitness facility, continental breakfast, and guest computers during their stay.
Delivering additional comfort and affordability, SureStay Plus Hotels features contemporary guestrooms with plush bedding and pillows, flat screen TV’s and free Wi-Fi throughout the hotel. At most locations, guests have complimentary use of computers and printers, a higher-end fitness facility, swimming pool, and indulge in a free hot breakfast served daily.
The SureStay Signature Collection offers boutique living at an exceptional price with properties located in historic buildings or in smaller, character buildings ideal for travelers looking for a unique hotel experience. Every guest room delivers in charm and luxury with plush bedding, upscale design elements, and bath amenities for ultimate relaxation. At most locations, all guests have access to free W-Fi throughout the hotel, complimentary hot breakfast daily, on-site dining options, and a state-of-the-art fitness facility and business center.
SureStay Rewards will soon be offering an instant-rewards guest loyalty program to earn and use points for hotel stays, dining, and more.

The SureStay highlights above are subject to change without notice.