Verified Reviews of Holiday Inn Express Hotel & Suites Lafayette South An Ihg Hotel
Below are the verified reviews from guests that we have booked recently:
"Customer Service"
Overall Score3.0/ 5
The night and morning desk agents were very rude especially to our kids. I know they were trying to make sure the other guests were comfortable, but they very rude. The breakfast staff was very inconvenienced with how many kids were there and that we would come to breakfast. The rooms were fine, the afternoon agents were okay, but it really left a bad impression.
Ryan H. (Individual traveler, booked 1 room), from
24-Jul-2024 Verified Review, stayed from Tue Jul 16 to Sun Jul 21 2024 at a $114.00 average nightly rate.
"Employee Attitude"
Overall Score3.0/ 5
Over all facility was okay. But when I say employee attitude, I mean they all had an attitude with the exception of two employees. The employees working the kitchen in the mornings never once had a smiling face, mind you we were there for five days. Everyone has off days, I get it but everyday she had attitude. They never refilled the breakfast bar, if it was gone it was gone. This would happen multiple time, with multiple items, she never refilled especially if it was stuff the kids enjoyed. If I had a choice I would never stay here again.
Sabrina R. (Individual traveler, booked 1 room), from
23-Jul-2024 Verified Review, stayed from Tue Jul 16 to Sun Jul 21 2024 at a $114.00 average nightly rate.
"Great Experience"
Overall Score5.0/ 5
Best place to stay. Staff is helpful, courteous, friendly and professional. I love this hotel.
Bettie C. (Individual traveler, booked 1 room), from
23-Apr-2024 Verified Review, stayed from Thu Apr 18 to Sat Apr 20 2024 at a $129.00 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Holiday Inn Express Hotel & Suites Lafayette South An Ihg Hotel
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Discover all that downtown Lafayette, Louisiana has to offer at its newest hotel, Holiday Inn Express and Suites, Lafayette-South. You are conveniently located near shopping, restaurants, entertainment and arts. You are just a few miles from University of Louisiana, Cajun Dome, and numerous health care facilities.Getting here has to be fast and convenient. Only three miles from the Lafayette Regional Airport-LFT, you’ll spend less time in traffic and more time doing what brought you to Lafayette.Whether you’re coming to Lafayette for business or just for fun your room at the Holiday Inn Express, Lafayette-South is your personal retreat. Amenities such as free HSIA executive work desk, plush towels and luxurious bedding mean every night is a great night and every day starts out right. Take a dip in our pool or keep up on your exercise regiment in our fitness center. Breakfast is our treat with our complimentary Express Start breakfast bar featuring a great selection of hot and cold breakfast favoritesPoints of interest Companies:Chevron USA, BP America, Halliburton, Baker Hughes Hospitals: University Medical Center, Lafayette General Medical Center, Women’s and Children’s Hospital Universities: University of Louisiana Local Attractions: Zoo of Acadiana, Acadiana Center for Arts, Wetlands Golf Course, Cité des Arts, Children’s Museum of Acadiana.
Green Sustainability
Yes
Amenities / Features
Airport & Shuttle Information
Lafayette Regional Airport 2 miles
Airport Shuttle?
Yes! There is an airport shuttle.
Breakfast Information
Complimentary Full hot breakfast. Our breakfast includes Eggs (scrambled or omelet), Biscuits, Gravy, Turkey Sausage, and one of ham, bacon or pork sausage serve daily. Various cereals, pancakes, waffles, bagels, and fuitts. Juices, Milk, and Coffee.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are
not allowed.
Internet / WiFI
Free Wi-Fi Access and it can be accessed anywhere on property.
About Holiday Inn Express
- Free Express Start Breakfast
- Have their own 100% Arabica Smart Roast Coffee
- Free high-speed internet service in every room
- eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
- Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 hours & photocopy services
The Holiday Inn Express highlights above are subject to change without notice.