Verified Reviews of Best Western Heritage Inn & Suites
Below are the verified reviews from guests that we have booked recently:
"Very helpful wait wasn’t long at all"
Overall Score4.0/ 5
Very Pleased
Linda S. (Individual traveler, booked 1 room), from
17-May-2026 Verified Review, stayed from Fri May 15 to Sun May 17 2026 at a $89.00 average nightly rate.
"Pleasant"
Overall Score4.0/ 5
Very nice! Lady at front desk was so nice and helpful!
Maddie M. (Individual traveler, booked 1 room), from
05-Mar-2026 Verified Review, stayed from Sat Nov 22 to Sun Nov 23 2025 at a $80.10 average nightly rate.
"Clean Nice Staff"
Overall Score5.0/ 5
Very clean and sweet helpful staff.
Maria M. (Individual traveler, booked 1 room), from
23-Jul-2025 Verified Review, stayed from Tue Jul 15 to Sun Jul 20 2025 at a $134.00 average nightly rate.
"Hotel is nice. Lady behind the desk awesome."
Overall Score4.0/ 5
Best Western Heritage Inn and suites in Broussard is a nice place to stay but the lady behind the desk (Michele) is awesome and goes out of her way to make your stay as comfortable as can be.
Tommy L. (Individual traveler, booked 1 room), from
20-Jul-2025 Verified Review, stayed from Fri Jul 18 to Mon Jul 21 2025 at a $139.32 average nightly rate.
"The shower curtain rod was damaged."
Overall Score3.0/ 5
The curtain would keep sliding, making it hard to shower without having water along the floor.
Fidencio G. (Individual traveler, booked 1 room), from
13-Jul-2025 Verified Review, stayed from Mon Jul 07 to Fri Jul 11 2025 at a $130.00 average nightly rate.
"Nice Staff"
Overall Score4.0/ 5
Nice
Adela B. (Individual traveler, booked 1 room), from
13-Jul-2025 Verified Review, stayed from Mon Jul 07 to Fri Jul 11 2025 at a $130.00 average nightly rate.
"Excellent Stay!"
Overall Score4.0/ 5
The hotel was easy to get to, very appealing street side, lovely landscaping, very kind and extremely helpful desk clerk! The room is so nice, calm, clean, comfy! Loved my stay here, although short.
Cynthia C. (Individual traveler, booked 1 room), from
01-Jun-2025 Verified Review, stayed from Sun Jun 01 to Mon Jun 02 2025 at a $93.99 average nightly rate.
"Not bad at all great breakfast."
Overall Score4.0/ 5
lady up front was very nice and very fast when checking us in. there was a long line I think it was a little baseball team and parents but she got to us quickly and it felt like we were checked in in no time.
Brad P. (Individual traveler, booked 1 room), from
27-May-2025 Verified Review, stayed from Sat May 24 to Sun May 25 2025 at a $103.99 average nightly rate.
"Great Experience"
Overall Score5.0/ 5
Had a wonderful stay at BW Heritage Inn and Suites. The front desk ladies Pam and Michelle were friendly and helpful. There was a young man on night duty unfortunately I don’t recall his name but he was friendly and courteous as well. I will recommend the BW to family and friends.
Cathy C. (Individual traveler, booked 1 room), from
03-May-2025 Verified Review, stayed from Thu May 01 to Sun May 04 2025 at a $129.66 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Best Western Heritage Inn & Suites
- 4.3 of 5Overall
- 4.2 of 5Amenities
- 4.4 of 5Cleanliness
- 4.4 of 5Comfort
- 4.2 of 5Condition
- 4.5 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
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Property Description
Located in Broussard, Best Western Heritage Inn & Suites is a 1-minute drive from Le Triomphe Golf and Country Club and 5 minutes from Zoo of Acadiana. This hotel is 11.9 mi (19.2 km) from University of Louisiana at Lafayette and 3.7 mi (6 km) from Iberia Parish Library Coteau Branch.
A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:00 AM.
Make yourself at home in one of the 67 air-conditioned rooms featuring microwaves. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms have hair dryers and toothbrushes and toothpaste.
Distances are displayed to the nearest 0.1 mile and kilometer.
Le Triomphe Golf and Country Club - 1.1 km / 0.7 mi
Zoo of Acadiana - 4 km / 2.5 mi
Iberia Parish Library Coteau Branch - 6 km / 3.7 mi
Cypress Meadows Commons Area - 6.6 km / 4.1 mi
Spanish Trail Golf Course - 6.7 km / 4.2 mi
Arceneaux Park - 7.7 km / 4.8 mi
Saint Julien Park - 8.1 km / 5 mi
Youngsville Sports Complex - 8.8 km / 5.5 mi
Broussard Sports Complex at Saint Julien Park - 8.9 km / 5.5 mi
Parish Brewing Company - 9.1 km / 5.7 mi
Les Vieux Chenes Municipal Golf Course - 10.3 km / 6.4 mi
Kart Ranch Family Fun Center - 11.5 km / 7.2 mi
Spanish Lake - 11.6 km / 7.2 mi
Southside Regional Park - 11.9 km / 7.4 mi
The Village at Southpark Shopping Center - 12 km / 7.4 mi
The nearest major airport is Lafayette Regional Airport (LFT) - 15.9 km / 9.9 mi
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Self parking (subject to charges) is available onsite.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center.
Green Sustainability
Yes our property follows the rooms to be green program. We have a recycle bin in our lobby area for guests use, and also tint cards in each room explaining our goals to conserve and save
Amenities / Features
Airport & Shuttle Information
The nearest airport, is Lafayette Regional Airport located just 20 mins away from our hotel
Airport Shuttle?
Sorry,
no airport shuttle available.
Breakfast Information
Breakfast is complimentary here for our guests.It includes a variety of choices, from waffles and eggs,to bacon ,sausage, bisquits and gravy, and much more!!Starts at 6am-9am Mon-Fri., and 7am -10am on Sat. and Sunday
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Only dogs and cats are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
100% no pets allowed.sorry
Parking Info
Parking is free, and we have limited space for bus parking
Internet / WiFI
Wi-fi is also free here for our guests.You can access the wi-fi services from anywhere in our hotel
Misc Fees / Policies
- Uncovered self parking fee: USD 2 per night
- Pet fee: USD 40 per pet, per day (maximum USD 40 per stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 100 per accommodation, per stay
We have included all charges provided to us by the property.
- Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
Cleaning Policies
Essential workers only - NO
About Best Western Hotels
- 4000+ independently owned hotels located in over 100 countries
- Best Western Rewards is a free program where members can earn 10 points for every dollar spent or airline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
- 18 brands, including: Best Western, Best Western Plus, and Best Western Premier
- Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
- Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
- Best Western Premier gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms
The Best Western Hotels highlights above are subject to change without notice.
