Verified Reviews of Holiday Inn Niagara Falls by The Falls by IHG
Below are the verified reviews from guests that we have booked recently:
"Do it again"
Overall Score4.0/ 5
Clean. Quiet. Bed was very comfy. Would stay again.
Cindy W. (Individual traveler, booked 1 room), from
25-Jan-2026 Verified Review, stayed from Sat Jan 24 to Sun Jan 25 2026 at a $73.13 average nightly rate.
"We will come back here again"
Overall Score5.0/ 5
We will be coming back again to stay the staff was amazing thank you.
Thomas T. (Individual traveler, booked 1 room), from
17-Jan-2026 Verified Review, stayed from Fri Jan 16 to Sun Jan 18 2026 at a C$162.99 average nightly rate.
"A warm welcoming enjoyable experience from front desk to Coco’s"
Overall Score5.0/ 5
All the various staff made for a truly great experience, from the welcoming treats in the room to the always available helpful staff .Bonus were the fabulous meals and amazing staff at Coco’s. A real plus indeed.
Teresa M. (Individual traveler, booked 1 room), from
05-Dec-2025 Verified Review, stayed from Tue Dec 02 to Thu Dec 04 2025 at a C$110.99 average nightly rate.
"Very pleasant staff very clean and close to amenities"
Overall Score5.0/ 5
Great Place
Rick D. (Individual traveler, booked 1 room), from
23-Nov-2025 Verified Review, stayed from Fri Nov 21 to Sun Nov 23 2025 at a $136.99 average nightly rate.
"Pleasant clean friendly and helpful staff"
Overall Score4.0/ 5
Would recommend, was clean and comfortable beds and pillows. Could hear the people walking above us, however not disruptive. Staff were helpful, knowledgeable and friendly. Liked that parking was included, this is a huge win!
Mary J. (Individual traveler, booked 1 room), from
19-Nov-2025 Verified Review, stayed from Mon Nov 17 to Tue Nov 18 2025 at a C$102.99 average nightly rate.
"Will Return"
Overall Score5.0/ 5
Very Pleased. Will be back.
Nancy Y. (Individual traveler, booked 1 room), from
26-Oct-2025 Verified Review, stayed from Thu Oct 23 to Fri Oct 24 2025 at a C$131.99 average nightly rate.
"Staff, location and amenities."
Overall Score5.0/ 5
We truly enjoyed our stay here. We will be back.
John K. (Individual traveler, booked 1 room), from
02-Sep-2025 Verified Review, stayed from Mon Sep 01 to Tue Sep 02 2025 at a C$131.99 average nightly rate.
"Amazing Value, Location and Checked Most Boxes."
Overall Score4.0/ 5
We had a great three night stay here. The hotel building is a little older (1968), but the rooms have been updated to 2025 and are very clean. The staff is friendly and quite helpful. Also the beds are very comfortable. Some of the highlights of this hotel are that it has two pools (1 indoor and one outdoor), Coco’s restaurant attached with great food and live music in the evenings, 10 minute walk to the falls, 10 minute walk to Clifton Hill, free parking included, two Starbucks and a Tim Hortons within one block. I could keep going but you get the idea. We would definitely stay here again!
Greg D. (Individual traveler, booked 1 room), from
03-Jul-2025 Verified Review, stayed from Tue Jul 01 to Fri Jul 04 2025 at a C$241.32 average nightly rate.
Summary of Verified Reviews
Property Description
Hotel is located only one block from "The Falls". Fallsview Casino located directly across the street. Adjacent to the Skylon Tower, Imax Theatre and Queen Victoria Park. Maid of the Mist and other attractions within walking distance. We offer free parking for our quest. Hotel has been relaunched as a "Hallmark Holiday Inn". Rooms are spacious with private balconies. Indoor and outdoor pools. Live entertainment on our patio nightly. Coco's Restaurant on site specializing in wood fired cooking.
Amenities / Features
Airport & Shuttle Information
Buffalo Airport is located 40 miles away. Toronto Aiport is located 80 miles away. Transporation can be arranged at each airport. Rate varies.
Airport Shuttle?
Sorry,
no airport shuttle available.
Pet Friendly?
Sorry, pets are not allowed.
About Holiday Inn
- Full-service hotel offering three different experiences: Holiday Inn Express ideal for the business traveler, Holiday Inn Resorts for family fun and relaxation, and the Holiday Inn Club Vacations, suitable for family and friends with spacious accommodations
- Offering comfort and family-oriented service, children stay and eat free at Holiday Inn properties
- Free high-speed internet access
- Restaurants and bars on-site with good food and drinks for all ages
- Indoor or Outdoor swimming pools based on location
- Great exercise facilities
- Based on select properties, Holiday Inn's The Hub is the perfect entertainment spot and gaming area with a media lounge, fire pits, etc.
The Holiday Inn highlights above are subject to change without notice.
