Verified Reviews of Candlewood Suites Polaris by IHG
Below are the verified reviews from guests that we have booked recently:
"Clean rooms"
Overall Score5.0/ 5
Room is very clean and the staff is helpful. Perfect for my two night stay.
Terry P. (Individual traveler, booked 1 room), from
07-Feb-2026 Verified Review, stayed from Fri Feb 06 to Sun Feb 08 2026 at a $78.99 average nightly rate.
"Room was spacious at a fair price."
Overall Score4.0/ 5
Room was spacious at a fair price. I'll return when I need a hotel stay.
Seth T. (Individual traveler, booked 1 room), from
19-Jun-2025 Verified Review, stayed from Wed Jun 18 to Thu Jun 19 2025 at a $113.99 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Candlewood Suites Polaris by IHG
- 4.0 of 5Overall
- 3.9 of 5Amenities
- 4.0 of 5Quality
- 4.7 of 5Location
- 4.1 of 5Cleanliness
- 4.1 of 5Comfort
- 4.0 of 5Condition
- 4.6 of 5Neighborhood
- 4.2 of 5Service
- 3.6 of 5Value
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Property Description
With a stay at Candlewood Suites Polaris by IHG in Columbus (Polaris), you'll be within a 15-minute drive of Ohio State University and Ohio Stadium. This hotel is 0.6 mi (1 km) from Polaris Fashion Place and 8.9 mi (14.4 km) from Columbus Zoo and Aquarium.
Grab a bite from the grocery/convenience store serving guests of Candlewood Suites Polaris by IHG.
Make yourself at home in one of the 122 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your room comes with a pillowtop bed. Wired and wireless internet access is complimentary, and LED televisions with cable programming provide entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.
Distances are displayed to the nearest 0.1 mile and kilometer.
Magic Mountain Fun Center - 0.4 km / 0.3 mi
Polaris Fashion Place - 1 km / 0.6 mi
Topgolf - 2.3 km / 1.4 mi
Sharon Woods Park - 2.9 km / 1.8 mi
OhioHealth Westerville Medical Campus - 4 km / 2.5 mi
Highbanks Metro Park - 4.3 km / 2.6 mi
Otterbein University - 4.5 km / 2.8 mi
Good Vibes Winery - 6 km / 3.7 mi
Mount Carmel St. Ann's Family Medicine Center - 6.7 km / 4.2 mi
Westerville Golf Center - 7 km / 4.4 mi
Alum Creek State Park - 7.5 km / 4.6 mi
Lazer Kraze - 7.9 km / 4.9 mi
The Shops at Worthington - 8.6 km / 5.4 mi
Anheuser-Busch Brewery - 8.9 km / 5.6 mi
Char-Mar Ridge Preserve - 9.8 km / 6.1 mi
The nearest major airport is John Glenn Columbus Intl. Airport (CMH) - 26 km / 16.2 mi
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Free self parking is available onsite.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a picnic area.
Green Sustainability
This is an IHG Green Engage HotelWe know sustainability is as important to you as it is to us – that’s why we’ve made it easy for you to choose a hotel that shares your values. When you stay at an IHG Green Engage hotel, you become part of our worldwide effort to protect our environment.What is IHG Green Engage?IHG Green Engage is an online system that gives our hotels the means to measure their day-to-day environmental impact. Hotels signed up to the system can track how much energy, carbon and water they’re using and how well they’re managing waste. At the same time they can choose from over 200 activities designed to help them use fewer resources, improve their carbon footprint and reduce their water use. We created IHG Green Engage to help us design, build and run greener hotels. Every time you stay at an IHG Green Engage hotel you’re boosting our efforts.
Amenities / Features
Airport & Shuttle Information
Columbus Airport is 15 miles. $40-60 taxi one-way; or utilize ride share for rates around $30 each way.
Local Shuttle Info: We do not have shuttle service.
Breakfast Information
Every guest suite at the Candlewood Suites Polaris features a fully equipped kitchen with full size refrigerators, so guests are able to prepare meals in their room. The Candlewood Cupboard is another option where guests can purchase a Grab-n-Go breakfast or for a small price, purchase additional items from water, juices and soft drinks to breakfast, lunch and dinner options. The Candlewood Cupboard is accessible 24-hours a day. The Candlewood Suites does not offer a complimentary breakfast.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Maximum number of pets per room 3
Pet max weight (per pet) in lb is 79
Only dogs and cats are allowed
Pet max weight (per pet) in kg is 36
Service animals are allowed
Pets cannot be left unattended
Service animals are exempt from fees/restrictions
Pets allowed
$100 non-refundable fee
Parking Info
Internet / WiFI
Complimentary WiFi throughout the entire hotel. The 24-hour business center offers computers and printers for guest use. Copying and faxing is available through the front desk.
Misc Fees / Policies
- Pet deposit: USD 150 per stay
- Pet fee: USD 150 per accommodation (varies based on length of stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Cleaning Policies
Guests room are cleaned to IHG standards also an extra sanitizing process added at the end of the 5 step process. We pride ourselves on cleanliness. Once checked in we have housekeeping service once every 7 days unless requested otherwise. We do adhere to all CDC regulations and go above and beyond for your safety and the safety of our staff.
Contactless check-out is available
Cashless transactions are available
About Candlewood Suites
- Home-like enviroment, great for an extended stay
- Fully equipped kitchens with a full-size refrigerator with ice maker, dishwasher, microwave and stovetop, dishes, cookware, and utensils
- Free high-speed internet access and a large workspace available in each guest room
- TV with DVD player and a comfortable recliner
- Comforts of Home Bedding Collection with soft pillows, high quality sheets, and a comfortable mattress set
- Provide a Lending Locker service where guests can borrow common household items to use during their stay
- Pets are welcome weighing less than 80 lbs
- Free local calls and two phone lines with data port as an added convenience
- Candlewood Cupboard offers a Brown Bag Breakfast for a meal on the go
- Candlewood Gazebo Grill gives guests a great outdoor dining experience ideal for groups
- Free guest laundry open 24/7 with detergent and other laundry items available at a decent price
- Great fitness area
- Housekeeping on a weekly basis
The Candlewood Suites highlights above are subject to change without notice.
