Verified Reviews of TRU by Hilton Allen Dallas
Below are the verified reviews from guests that we have booked recently:
"Excellent stay this is what a hotel should be"
Overall Score5.0/ 5
Great Staff.
Richard G. (Individual traveler, booked 1 room), from
26-Mar-2026 Verified Review, stayed from Thu Mar 26 to Fri Mar 27 2026 at a $86.99 average nightly rate.
"Wonderful"
Overall Score5.0/ 5
This is a great hotel! I love the smart TVs and the rooms are wonderful!
Lacy K. (Individual traveler, booked 1 room), from
27-Jun-2025 Verified Review, stayed from Thu Jun 26 to Sat Jun 28 2025 at a $179.00 average nightly rate.
Customer Reviews of TRU by Hilton Allen Dallas
- 4.6 of 5Overall
- 4.5 of 5Amenities
- 4.7 of 5Cleanliness
- 4.6 of 5Comfort
- 4.7 of 5Condition
- 4.7 of 5Service
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Property Description
Located in Allen, TRU By Hilton Allen Dallas is in the business district, within a 5-minute drive of Eagle Stadium and Watters Creek at Montgomery Farm. This hotel is 2.1 mi (3.3 km) from Allen ISD Performing Arts Center and 2.2 mi (3.5 km) from Allen Premium Outlets.
A complimentary buffet breakfast is served daily from 6:00 AM to 9:30 AM.
Make yourself at home in one of the 95 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, and housekeeping is provided on request.
Distances are displayed to the nearest 0.1 mile and kilometer.
Texas Health Presbyterian Hospital Allen - 0.8 km / 0.5 mi
Allen Premium Outlets - 1.6 km / 1 mi
Eagle Stadium - 2.1 km / 1.3 mi
The Village at Allen - 2.2 km / 1.3 mi
Caboose - 2.3 km / 1.4 mi
Fairview Town Center - 2.3 km / 1.4 mi
Allen Event Center - 2.5 km / 1.6 mi
Allen ISD Performing Arts Center - 2.6 km / 1.6 mi
Topgolf Allen - 2.7 km / 1.7 mi
Watters Creek at Montgomery Farm - 4.8 km / 3 mi
Watters Creek Village - 4.9 km / 3 mi
Twin Creek Golf Club - 5.7 km / 3.5 mi
Courses at Watters Creek - 6 km / 3.7 mi
TPC Craig Ranch - 6.7 km / 4.2 mi
Medical City McKinney - 7.1 km / 4.4 mi
The nearest airports are:
Love Field Airport (DAL) - 44 km / 27.3 mi
Dallas-Fort Worth Intl. Airport (DFW) - 56.4 km / 35.1 mi
Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Free self parking is available onsite.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center.
Amenities / Features
Airport & Shuttle Information
DFW Airport 32 milesDallas Lovefield Airport 27.4 miles
Local Shuttle Info: 3rd Party
Breakfast Information
A complimentary, modified breakfast will be served daily from 6am – 10am. We will have a few hot items individually wrapped. Along with self-serve juice and individual milk and cereal. Fresh Fruit will also be available.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Maximum number of pets per room 2
Pet max weight (per pet) in lb is 165
Only dogs and cats are allowed
Pet max weight (per pet) in kg is 75
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
There is a one-time Pet Fee of $50 that will be added to your hotel invoice. This fee will cover the cost of a deep clean of the room upon check-out. A portion of the fee will also be donated to a local Rescue Group.Pets must be kept in a crate when unattended in the room. Please note it is important to respect hotel guests. If you leave your pet alone in your room, he/she can feel lonely and cry. Should we receive a complaint from a guest, you will need to respond to the hotel to take care of your pet/s immediately. If you don’t address this when the hotel calls you, you may be asked to remove your pet from the hotel. Any damages to the room by the pet will be the responsibility of the guest, this will be in addition to the one-time Pet Fee. Due to this policy we can only accept credit card as a method of payment.Please pick up after your pet. We have a designated walking area, with pet waste bags. Please ask a Tru Team Member to direct you to this location.Pets not allowed in lobby, breakfast &
Parking Info
Complimentary parking including Electric Vehicle Connections.
Internet / WiFI
Complimentary High-Speed Wireless and Intranet
Misc Fees / Policies
- Pet deposit: USD 50.00 per stay
- Pet fee: USD 50 per accommodation, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- 1.00 percent destination fee will be charged
We have included all charges provided to us by the property.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Cleaning Policies
Hilton CleanStay builds upon Hilton’s already high standards of housekeeping and hygiene, where hospital-grade cleaning products and upgraded protocols are currently in use. The program will feature Lysol’s trusted cleaning products, solutions and training in North America. RB and Hilton are also exploring opportunities to expand the program into a global partnership. The program will include:Hilton CleanStay Room Seal to indicate that guest rooms haven’t been accessed since they were cleanedExtra disinfection of top 10 high touch areas in guest rooms including light switches and door handlesIncreased cleaning frequency of public areas Guest-accessible disinfecting wipes at entrances and high traffic areasEnhanced cleaning for fitness centers Reduced paper amenities (like pads and guest directories) in roomsEnhanced cleaning & other changes to buffets, in-room dining and meeting spacesIndustry-leading contactless check-in and check-out with Digital Key at more than 4,700 properties globally
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Essential workers only - NO
About TRU by Hilton
- Catered to younger, millennial travelers looking for unique design and affordability with the first hotel opening in late July 2017 and 102 properties signed on for development throughout the U.S.
- Tru by Hilton offers a true, customized experience for guests with a large 2,800 square-foot multifunctional lobby, perfect for lounging, eating, mingling or working. Complimentary high-speed internet access, wireless printing, and board games are also available to enjoy throughout every lounge space.
- To stay energized throughout the day, the Eat. & Sip. Market has local, gourmet snacks and drinks (including beer and wine) and complimentary Italian brewed coffee, organic Stash tea and hot chocolate in the lobby 24/7.
- Modern designed guest rooms feature large oversized windows delivering plenty of natural light with additional amenities including free Wi-Fi, multiple charging outlets, and 150 DirecTV channels.
- Also available on property is a fitness center delivering free weights, cardio equipment, as well as workout routines straight from their fitness center tablet. In the morning time, guests can build their own free breakfast with up to 30 sweet and savory toppings to choose from.
- Earn and redeem Hilton Honors points for free hotel nights, travel and transportation, shopping, dining and other exclusive benefits. All Hilton Honors members have access to complimentary Wi-Fi, water and snacks, digital check-ins and late check-outs at no extra cost.
The TRU by Hilton highlights above are subject to change without notice.
