Verified Reviews of Summerland Waterfront Resort & Spa
Below are the verified reviews from guests that we have booked recently:
"Lovely Okanagan Staycation"
Overall Score4.0/ 5
Had a lovely time; room was clean and inviting!
Jack M. (Individual traveler, booked 1 room), from
19-Mar-2024 Verified Review, stayed from Mon Mar 11 to Wed Mar 13 2024 at a C$269.00 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Summerland Waterfront Resort & Spa
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Summerland Waterfront Resort & Spa is a distinctive destination for Okanagan meetings and retreats of up to 120 people. A favourable year round climate, dramatic landscape and Lake Okanagan make for an inspiring backdrop for productive meetings, visioning sessions and rejuvenating corporate retreats.Set on a secluded stretch of Lake Okanagan shoreline, 15 minutes north of Penticton, the Summerland Waterfront Resort & Spa offers an all-inclusive resort experience. The beachfront resort features 115 condo-style suites each with living room, fireplace and full kitchen. Lake view suites offer balconies with breath-taking views. Enjoy the resort’s two outdoor hot tubs, outdoor pool with sundeck, barbecues, beach, fire pit, fitness room, Bistro, day spa, and boat rentals – all onsite.The town of Summerland is located centrally in the Okanagan with Kelowna, BC 45 minutes to the north, Penticton, BC 15 minutes to the south and Vancouver, BC a pleasurable 4 hour drive. The Kelowna international airport allows for convenient access to the south Okanagan through shuttle service, taxi or car rentals. Westjet and Air Canada offer daily flights into Kelowna from a number of major Canadian cities. Regional air access is available into Penticton airport on Air Canada Jazz.
Green Sustainability
The Summerland Waterfront Resort & Spa is committed to the environment. As a member of the Hotel Association of Canada’s Green Key program, the resort hotel was one of only 20 hotels in British Columbia to receive the rating of four keys out of five. The biggest component of the hotel’s energy efficiency strategy is a state-of-the-art geothermal system. The geothermal system draws naturally occurring heat from the earth to provide the hotel’s cooling and heating systems, including heating of the year round outdoor pool and two hot tubs. The resort also encourages green behavior from their guests by providing recycling bins in all suites and common areas, and giving the option of reusing linens and towels. With preserved wetlands located right on the property, other earth-friendly technologies used by the resort hotel include the use of LED and compact fluorescent lights in all guest room and common areas and energy-efficient geothermal heating and cooling.
Amenities / Features
Airport & Shuttle Information
Penticton Airport Situated a short 10 minute 15 km, drive sorth of Summerland and 15 minutes south of the Coquihalla Highway.Kelowna International Airport Located 50 minute drive 80km North of Summerland with Taxi and Suttle service available to and front the Resort
Airport Shuttle?
Sorry,
no airport shuttle available.
Pet Friendly?
Yes! Pets are allowed.
Pet FriendlyThe Summerland Waterfront Resort & Spa recognizes your pet as part of the family. Our property is certified pet friendly by Pets Can Stay Canada. Pet friendly guest rooms are subject to availability. Advance reservations for pet friendly guest rooms must be made by contacting the hotel directly prior to arrival.We welcome guests traveling with small dogs subject to the following terms and conditions:Small dogs are those weighing under 22.68 kilos or 50 pounds. Dogs exceeding the weight limit and any other animals may be allowed at the General Manager’s discretion. Please contact the General Manager prior to making the reservation. Service animals accompanying persons with disabilities are always accepted. There is a charge of $25.00 per night to a maximum of $100.00 per stay (plus applicable tax
Parking Info
Underground heated parking, available free of charge.
Internet / WiFI
The entire hotel is equipped with fast wi-fi, including by the pool and on your suite's balcony.
Cleaning Policies
In addition to our well-established hygiene and cleanliness standards, the resort cleaning team is doubling efforts to disinfect all touch points in the hotels using hospital grade disinfectant.Public areas are cleaned and disinfected with increased duration and frequency for door handles, public area push buttons, luggage carts, elevators, front desk, and all public areas.Throughout the Resort, you will notice signage for capacity limits in the hot tub and pool, as well as physical distancing signage in our public areas. We kindly ask for your compliance during your stay.Low contact check-in and check-out. We are not reusing guest room key-cards and pens are yours to keep.Hand sanitizer dispensers have been installed at all high-touch points throughout the hotel - indoors and out.Our leadership team is closely monitoring the Centers for Disease Control and Prevention (CDC), World Health Organization (WHO) and local health department updates regarding COVID-19 and following their recommend