Best Western Plus Mentor Cleveland Northeast

8434 Mentor Avenue, Mentor, OH 44060 US near Exit 195 on I-90 (~1.4mi)

View Map Reservations: +1-800-219-2797

2.5 Star Property Near James Garfield National Historic Site

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Very Good

4.5/5

Based on 527 guest reviews

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Free reception
Swimming pool
Free WiFi
Free buffet breakfast
Free breakfast
Fitness facilities
Pool access ramp on site
Wheelchair-accessible pool
Stair-free path to entrance

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07/27/2026 - 07/28/2026

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1 bookings in the last 48 hours

Standard prices by room type for the next 60 days

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Best Western Plus Mentor Cleveland Northeast

What's Nearby?

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Verified Reviews of Best Western Plus Mentor Cleveland Northeast

Below are the verified reviews from guests that we have booked recently:

"Best Western plus Mentor Ohio"

Overall Score4.0/ 5

Hotel was very nice and modern. Staff was excellent. The room was very spacious and clean.

Mark C. (Individual traveler, booked 1 room), from

04-Jun-2026 Verified Review, stayed from Tue Jun 02 to Wed Jun 03 2026 at a $153.99 average nightly rate.

"Pleasantly Surprised"

Overall Score4.0/ 5

My sister and I met up for a quick overnight visit and very much enjoyed this hotel. It was our first time here and since it is almost half way for us both, we each drive four hours one way and this hotel will be our meet up from now on.

Kathe C. (Individual traveler, booked 1 room), from

31-Mar-2026 Verified Review, stayed from Fri Mar 27 to Sat Mar 28 2026 at a $110.70 average nightly rate.

"Quaint little hotel"

Overall Score5.0/ 5

We really enjoyed our stay. friendly employees and decorated beautifully for Christmas. If we are in the area we will stay there again. Great breakfast and coffee too.

Linda S. (Individual traveler, booked 1 room), from

23-Dec-2025 Verified Review, stayed from Fri Dec 19 to Mon Dec 22 2025 at a $105.40 average nightly rate.

"Excellent experience"

Overall Score5.0/ 5

Friendly staff, clean and courteous.

Kevin S. (Individual traveler, booked 1 room), from

15-Dec-2025 Verified Review, stayed from Thu Dec 11 to Mon Dec 15 2025 at a $112.94 average nightly rate.

"Great Stay"

Overall Score5.0/ 5

Everyone was friendly and helpful. Room was perfect. Breakfast was great.

David B. (Individual traveler, booked 1 room), from

18-Sep-2025 Verified Review, stayed from Tue Sep 16 to Thu Sep 18 2025 at a $151.99 average nightly rate.

"Beautiful hotel with lovely staff."

Overall Score4.0/ 5

The hotel and staff were lovely. Hotel is beautiful, breakfast was very good and the attendant was very kind and accommodating.

Bev O. (Individual traveler, booked 1 room), from

15-Sep-2025 Verified Review, stayed from Sat Sep 13 to Sun Sep 14 2025 at a $157.52 average nightly rate.

"Nice Stay"

Overall Score5.0/ 5

Very nice hotel.

Collis A. (Individual traveler, booked 1 room), from

24-Aug-2025 Verified Review, stayed from Thu Aug 21 to Fri Aug 22 2025 at a $161.99 average nightly rate.

"Stay in Mentor."

Overall Score4.0/ 5

The Mentor Best Western was a good respite to stay and visit family. Clean, friendly and easy to get in and out of. Would definitely stay again.

Samuel W. (Individual traveler, booked 1 room), from

30-Jun-2025 Verified Review, stayed from Thu Jun 26 to Sun Jun 29 2025 at a $207.39 average nightly rate.

"Great Staff & Service"

Overall Score4.0/ 5

The staff is very friendly and helpful.

Gabriel F. (Individual traveler, booked 1 room), from

20-Apr-2025 Verified Review, stayed from Wed Apr 16 to Thu Apr 17 2025 at a $105.40 average nightly rate.

"Extraordinary Dining Room!"

Overall Score5.0/ 5

I would call this BEST Best Western! Real GLASS drinking glasses! Ceramic plates, bowls and coffee mugs! Real stainless steel knives, forks and spoons! Lovely and comfortable tables and chairs! And, when breakfast was complete, only one waste basket was needed and even it was less than 20% filled! That is why I go out of my way to stay there!

Neil O. (Individual traveler, booked 1 room), from

03-Apr-2025 Verified Review, stayed from Mon Mar 31 to Tue Apr 01 2025 at a $130.99 average nightly rate.

"Billing"

Overall Score1.0/ 5

Your reservation and billing practices are deplorable bordering on thievery. I will take every opportunity available to me to NOT recommend your facility.

Laura K. (Individual traveler, booked 1 room), from

27-Mar-2025 Verified Review, stayed from Mon Mar 24 to Tue Mar 25 2025 at a $158.99 average nightly rate.

Summary of Verified Reviews

Meta-Review Widget

Property Description

With a stay at Best Western Plus Mentor-Cleveland Northeast in Mentor, you'll be near the airport, within a 10-minute drive of Lake Erie and James Garfield National Historic Site. This hotel is 1.4 mi (2.2 km) from Great Lakes Stadium 16 and 1.9 mi (3 km) from Indian Museum of Lake County.

Enjoy American cuisine at Skye Restaurant & Pub, a bistro which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served daily.

Make yourself at home in one of the 49 air-conditioned rooms featuring refrigerators. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Distances are displayed to the nearest 0.1 mile and kilometer.

James Garfield National Historic Site - 1 km / 0.6 mi
Great Lakes Stadium 16 - 2.3 km / 1.4 mi
Indian Museum of Lake County - 3.2 km / 2 mi
Mentor Dog Park - 3.9 km / 2.4 mi
Mentor Ice Arena - 4.4 km / 2.7 mi
Historic Kirtland - 5.3 km / 3.3 mi
Mentor Lagoons Nature Preserve - 6.8 km / 4.3 mi
Atlas Cinemas Diamond Center 16 - 7.7 km / 4.8 mi
Chagrin River - 7.7 km / 4.8 mi
Lake Erie - 7.7 km / 4.8 mi
Black Brook Golf Course - 8 km / 5 mi
Penitentiary Glen Wildlife Center - 8.3 km / 5.2 mi
The Holden Arboretum - 8.7 km / 5.4 mi
Regal Willoughby Commons - 9.1 km / 5.6 mi
Little Mountain Country Club - 9.2 km / 5.7 mi

The nearest airports are:
Cleveland, OH (CGF-Cuyahoga County) - 20 km / 12.4 mi
Cleveland, OH (BKL-Burke Lakefront) - 37 km / 23 mi
Cleveland Hopkins International Airport (CLE) - 58.5 km / 36.3 mi

The preferred airport for Best Western Plus Mentor-Cleveland Northeast is Cleveland Hopkins International Airport (CLE).

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Mentor? This hotel has 300 square feet (28 square meters) of space consisting of a conference center and 2 meeting rooms. Free self parking is available onsite.

Be sure to enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and a fireplace in the lobby.

Amenities / Features

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum age of oldest guest: 21
Dry cleaning/laundry service
Outdoor furniture
Outdoor entertainment area
Free reception
Number of meeting rooms - 2
Conference space size (meters) - 28
Swimming pool
Free WiFi
Number of bars/lounges - 1
Wheelchair accessible parking
RV, bus, truck parking
Fireplace in lobby
Free buffet breakfast
Wheelchair-accessible lounge
No accessible shuttle
Wheelchair-accessible on-site restaurant
Free breakfast
Visual alarms in hallways
Water dispenser
Conference center
Number of accessible parking spaces - 3
Wheelchair-accessible meeting spaces/business center
Daily
Coffee/tea in common areas
Elevator
Fitness facilities
Wheelchair accessible (may have limitations)
Banquet hall
Wheelchair-accessible concierge desk
Vending machine
Wheelchair-accessible van parking

Total number of rooms - 49

Professional property host/manager

Wheelchair-accessible path to elevator
Pool access ramp on site
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Television in common areas
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Well-lit path to entrance
Stair-free path to entrance
Free newspapers in lobby
24-hour fitness facilities
Registration desk height (centimeters) - 91
Elevator door width (inches) - 42
Registration desk height (inches) - 36
Couples/private dining
Elevator door width (centimeters) - 107
Express check-out
Business center
24-hour front desk
Number of restaurants - 1
Outdoor seasonal pool
Smoke-free property
Safe-deposit box at front desk
Free self parking
Conference space
Computer station
Wheelchair accessible path of travel
Conference space size (feet) - 300
24-hour business center
Concierge services

Airport & Shuttle Information

HOPKINS INT'L-45 MINS-HOPKINS AIRPORTAkron/Canton Airport 60 Min

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

a complimentary hot breakfast

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Maximum number of pets per room 2

Pet max weight (per pet) in lb is 80

Only dogs and cats are allowed

Pet max weight (per pet) in kg is 36

Service animals are allowed

Pets cannot be left unattended

Service animals are exempt from fees/restrictions

Pets allowed

$30.00 non-refundable based on 1-2 pets per day up to 5 days.

Parking Info

Complimentary

Internet / WiFI

free wireless Internet access in all rooms and throughout the hotel.

Misc Fees / Policies

Pet deposit: USD 25 per day
Pet fee: USD 40 per pet, per day
Service animals are exempt from fees
Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

The seasonal pool will be open from May to September.
Pool access available from 8:30 AM to 8:30 PM.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-out is available.

For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.

Cleaning Policies

The We Care Clean program addresses five key areas in our hotels:1. Front Desk and Lobby:New protocols will minimize guest contact with personnel through a streamlined check-in and check-out process such as the use of Best Western’s Mobile Concierge platform.Social distancing measures will be implemented, wellness best practices signs will be prominently posted, and all lobby brochures, magazines and papers will be removed.Enhanced sanitization procedures will be in place at the front desk, in the lobby and across guest touch points throughout the hotel with disinfecting taking place regularly.Sanitizing stations or wipes will be available throughout hotels.2. Guest Room and Housekeeping:Enhanced and thorough cleaning protocols will be implemented in guest rooms. If possible, guest rooms will not be entered for 24 to 72 hours after check-out, at which time the room, linens and all touch points, for example, faucets, door handles, light switches, thermostats, clocks and hangers wi

Contactless check-out is available

Cashless transactions are available

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Essential workers only - NO

About Best Western Plus

Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk
Fitness room, laundry room, and business center also available
FREE high-speed internet, local calls, and long distance access
Breakfast is available
For the upper mid-scale market, including upgraded amenities and enhanced style and comfort.

The Best Western Plus highlights above are subject to change without notice.