Verified Reviews of Best Western Heritage Inn
Below are the verified reviews from guests that we have booked recently:
"Convenient Hotel"
Overall Score3.0/ 5
The hotel is conveniently located.
David H. (Individual traveler, booked 1 room), from
13-Oct-2024 Verified Review, stayed from Sat Oct 12 to Sun Oct 13 2024 at a $101.99 average nightly rate.
"Great place to stay!"
Overall Score5.0/ 5
Staff was very pleasant and helpful. Room was clean and comfortable. Buffet food and beverages were all satisfactory. Parking availability was good. Security was good when needed.
Valerie E. (Individual traveler, booked 1 room), from
05-Aug-2024 Verified Review, stayed from Fri Jul 12 to Sun Jul 14 2024 at a $120.99 average nightly rate.
"Good value for the price."
Overall Score4.0/ 5
This is a good place to stay, comfortable rooms and good breakfast.
Beverly D. (Individual traveler, booked 1 room), from
26-Jun-2024 Verified Review, stayed from Sat Jun 08 to Mon Jun 10 2024 at a $105.99 average nightly rate.
"Clean, nice rooms, good breakfast."
Overall Score4.0/ 5
They have the best muffins for breakfast. Mikel and Samuel are very friendly and helpful in making your stay nice.
Beverly D. (Individual traveler, booked 1 room), from
26-Jun-2024 Verified Review, stayed from Sat Jun 08 to Mon Jun 10 2024 at a $105.99 average nightly rate.
"Excellent Staff & Service"
Overall Score5.0/ 5
This hotel has comfortable clean rooms and a great selection for breakfast. The thing that sets them apart, and why we return to this hotel every time when we are in Concord, CA, is their staff. Samuel who checked us in, went above and beyond to help make sure our stay was comfortable. If you are lucky enough to meet Mikel, his influence over the years has played a big part in their improved customer service. I like the first floor and request it. There is no other hotel that consistently gives us a first floor room like Best Western Heritage Inn does. It is little things like this that makes the difference.
Beverly D. (Individual traveler, booked 1 room), from
30-May-2024 Verified Review, stayed from Wed May 15 to Thu May 16 2024 at a $98.99 average nightly rate.
"Clean, comfortable hotel & friendly helpful staff."
Overall Score5.0/ 5
Clean, comfortable hotel, friendly helpful staff. I'm here once a month, I'm always happy with my stay here.
Beverly D. (Individual traveler, booked 1 room), from
29-Apr-2024 Verified Review, stayed from Sun Apr 21 to Wed Apr 24 2024 at a $83.99 average nightly rate.
"Clean & Safe"
Overall Score4.0/ 5
I like to stay in this hotel; clean and safe.
Conchita H. (Individual traveler, booked 1 room), from
25-Apr-2024 Verified Review, stayed from Sun Apr 21 to Tue Apr 23 2024 at a $125.99 average nightly rate.
"Spacious and clean room, heated pool, excellent breakfast."
Overall Score5.0/ 5
Spacious and clean room, heated pool, excellent breakfast.
Clara D. (Individual traveler, booked 1 room), from
20-Apr-2024 Verified Review, stayed from Fri Apr 19 to Sun Apr 21 2024 at a $97.74 average nightly rate.
"Nice & Clean Hotel"
Overall Score4.0/ 5
Hotel was nice and clean. NON skid tub was great, bright lights, dispensed soaps/or bar was nice, everything one needs.
Charlotte K. (Individual traveler, booked 1 room), from
09-Dec-2023 Verified Review, stayed from Thu Dec 07 to Sun Dec 10 2023 at a $102.95 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Best Western Heritage Inn
- 3.7 of 5Overall
- 3.6 of 5Amenities
- 3.8 of 5Cleanliness
- 3.9 of 5Comfort
- 3.6 of 5Condition
- 4.0 of 5Neighborhood
- 4.0 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
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Property Description
With a stay at Best Western Heritage Inn in Concord, you'll be near the airport, within a 10-minute drive of Concord Pavilion and Newhall Community Park. This hotel is 1.4 mi (2.2 km) from Markham Regional Arboretum and 2.6 mi (4.2 km) from Contra Costa Canal Trail.
Make yourself at home in one of the 121 guestrooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Distances are displayed to the nearest 0.1 mile and kilometer.
Newhall Community Park - 0.5 km / 0.3 mi
Markham Regional Arboretum - 1.7 km / 1.1 mi
Contra Costa Canal Trail - 4.7 km / 2.9 mi
Pixieland - 4.7 km / 2.9 mi
Pixieland Amusement Park - 4.8 km / 3 mi
Todos Santos Plaza - 4.9 km / 3 mi
Concord Pavilion - 4.9 km / 3.1 mi
Ghost Golf Indoor Miniature Golf - 5.3 km / 3.3 mi
Baldwin Dog Park - 5.4 km / 3.3 mi
Six Flags Hurricane Harbor Concord - 7.2 km / 4.4 mi
Mount Diablo State Park - 7.3 km / 4.5 mi
Willows Theater - 7.3 km / 4.5 mi
The Veranda - 7.5 km / 4.6 mi
Sunvalley Shopping Center - 7.8 km / 4.8 mi
Diablo Creek Golf Course - 8 km / 5 mi
The nearest airports are:
Concord, CA (CCR-Buchanan Field) - 11.1 km / 6.9 mi
Oakland Intl. Airport (OAK) - 58.4 km / 36.3 mi
The preferred airport for Best Western Heritage Inn is Concord, CA (CCR-Buchanan Field).
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Concord? This hotel has 2900 square feet (269 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, a ballroom, and a vending machine.
Amenities / Features
Airport & Shuttle Information
45 minutes to Oakland International local regional Airport/Buchanan Field
Airport Shuttle?
Sorry,
no airport shuttle available.
Breakfast Information
Free hot continental breakfast
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Maximum number of pets per room 2
Pet max weight (per pet) in lb is 80
Only dogs and cats are allowed
Pet max weight (per pet) in kg is 36
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
We are not pet friendly hotel.
Internet / WiFI
Misc Fees / Policies
- Pet deposit: USD 150.00 per stay
- Pet fee: USD 35 per accommodation, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: USD 100.00 per stay
We have included all charges provided to us by the property.
- Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Guests are provided with free hand sanitizer
Social distancing measures are in place
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property follows sanitization practices of SafeStay (AHLA - USA)
Masks are compulsory at the property
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential workers only - NO
Property confirms they are implementing enhanced cleaning measures
About Best Western Hotels
- 4000+ independently owned hotels located in over 100 countries
- Best Western Rewards is a free program where members can earn 10 points for every dollar spent or airline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
- 18 brands, including: Best Western, Best Western Plus, and Best Western Premier
- Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
- Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
- Best Western Premier gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms
The Best Western Hotels highlights above are subject to change without notice.