Verified Reviews of Residence Inn by Marriott Houston Northwest / Willowbrook.
Below are the verified reviews from guests that we have booked recently:
"Cold ac hot shower great housekeeping"
Overall Score5.0/ 5
Close to work.
Rick M. (Long term stay guest, booked 1 room), from
06-Jun-2026 Verified Review, stayed from Sun May 24 to Sun Jun 07 2026 at a $97.99 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Residence Inn by Marriott Houston Northwest / Willowbrook.
- 4.3 of 5Overall
- 4.3 of 5Amenities
- 5.0 of 5Quality
- 4.5 of 5Location
- 4.4 of 5Cleanliness
- 4.3 of 5Comfort
- 4.2 of 5Condition
- 4.4 of 5Neighborhood
- 4.4 of 5Service
- 3.8 of 5Value
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
With a stay at Residence Inn by Marriott Houston Northwest/Willowbrook. in Houston (Willowbrook), you'll be a 4-minute walk from Mountasia Houston and 6 minutes by foot from Willowbrook Mall. This hotel is 14.5 mi (23.4 km) from CityCentre and 15.6 mi (25.2 km) from Memorial City Mall.
A complimentary continental breakfast is served daily.
Make yourself at home in one of the 96 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Distances are displayed to the nearest 0.1 mile and kilometer.
Mountasia Houston - 0.4 km / 0.2 mi
Willowbrook Mall - 0.5 km / 0.3 mi
Stone Moves Indoor Rock Climbing - 2 km / 1.2 mi
Houston Methodist Willowbrook Hospital - 2.3 km / 1.4 mi
Aerodrome - 2.6 km / 1.6 mi
Bowlero Willowbrook - 3.9 km / 2.4 mi
Sam Houston Race Park - 4.3 km / 2.7 mi
Champions Golf Club - 4.4 km / 2.7 mi
Mandolin Gardens Park - 4.6 km / 2.9 mi
Matzke Park - 5.2 km / 3.2 mi
Kickerillo-Mischer Preserve - 5.6 km / 3.5 mi
Alliance Medical Center - 5.8 km / 3.6 mi
CHI St. Luke's Health - Vintage Hospital - 5.8 km / 3.6 mi
St. Luke's Hospital At The Vintage - 5.8 km / 3.6 mi
100 Acre Wood Preserve - 6.5 km / 4 mi
The nearest airports are:
George Bush Intercontinental Airport (IAH) - 27.6 km / 17.2 mi
Houston William Hobby Airport (HOU) - 57 km / 35.4 mi
The preferred airport for Residence Inn by Marriott Houston Northwest/Willowbrook. is George Bush Intercontinental Airport (IAH).
Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a picnic area, and barbecue grills.
Green Sustainability
We minimize our environmental footprint by sustainably managing our energy and water use, reducing our waste and carbon emissions and increasing the use of renewable energy. We employ innovative technologies to plan, implement, track and communicate how we operate responsibly to mitigate climate-related risk, benefiting our business and the communities in which we operate.
Amenities / Features
Airport & Shuttle Information
Bush Intercontinental Airport Distance 18mins.Hobby Airport Distance 35mins
Airport Shuttle?
Sorry,
no airport shuttle available.
Breakfast Information
Daily breakfast hours of 7am-9am. We offer a Free Continental breakfast for all our valued guest! Our guest enjoy our Breakfast sandwiches, hard boiled eggs, yogurt, fresh fruits, cereal and milk , Nutrigrain bars, and fresh muffins, juice. We have plastic cutlery enclosed in plastic as well as paper bags to ensure the most convenient and sanitary takeaways with you in mind.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
Pets are welcomed; Non-refundable fee of $100.00.
Parking Info
We have ample parking spaces available along the parameters of the hotel. Self-Parking is $10 a day. Guest(s) who stay 4 days are more are rewarded with free parking! We also offer confirmed group(s) with free parking throughout their stay!
Internet / WiFI
We have complimentary WIFI throughout the hotel.
Misc Fees / Policies
- Self parking fee: USD 13 per day
- Pet fee: USD 125 per accommodation, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 150.00 per stay
- 0.525 percent destination fee will be charged
We have included all charges provided to us by the property.
- Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Cleaning Policies
We engage in offering the cleanest stay for you and your family. During these challenging times your health and comfort are the most pivotal in our minds. We sanitize the public area(s) for our guests and encourage all our guest to stay Masked up. We offer Housekeeping services to guest(s) if they are staying with us for a week. Our guests can choose the day of the week that is best for them. Our Indoor pool, Fitness Center are by appointment only so that we can take the necessary steps for sanitization between guests. Continental Breakfast area(s) are monitored and sanitized for the upmost care and health of all our valued guest.
Contactless check-in is available
Contactless check-out is available
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
About Residence Inn by Marriott
- Extended stay hotel offering large 1- and 2- bedroom suites and studio suites
- Full kitchens with refrigerators, microwaves, stoves, and coffee makers
- Free hot breakfast and free Wi-Fi everywhere
- Complimentary evening socials offering food and drinks for guests
- Fitness center with modern equipment and TVs
- Great outdoor space with barbeque and fire pits
- Private meeting spaces perfect for events and family gatherings
- Free grocery delivery service available
- Dry cleaning and on-site laundry services
- Pet friendly
The Residence Inn by Marriott highlights above are subject to change without notice.