Verified Reviews of Candlewood Suites Charlotte Arrowood by IHG
Below are the verified reviews from guests that we have booked recently:
"Great Stay!"
Overall Score4.0/ 5
This is our second time staying at a Candlewood chain hotel. Everything was excellent, from the front desk staff and cleanliness of our suite. We were only a one night stay, but will be staying at Candlewood Suites whenever we travel.
Dorwin W. (Individual traveler, booked 1 room), from
16-Jul-2025 Verified Review, stayed from Tue Jul 15 to Wed Jul 16 2025 at a $124.99 average nightly rate.
"Great Stay"
Overall Score4.0/ 5
The rooms were well equipped with needed items. Customer service was polite and friendly! I enjoyed the experience I had at this hotel.
Stephanie L. (Group coordinator, booked 2 rooms), from
06-Jul-2025 Verified Review, stayed from Wed Jul 02 to Fri Jul 04 2025 at a $131.49 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Candlewood Suites Charlotte Arrowood by IHG
- 3.8 of 5Overall
- 3.6 of 5Amenities
- 4.0 of 5Quality
- 4.5 of 5Location
- 3.8 of 5Cleanliness
- 3.9 of 5Comfort
- 3.6 of 5Condition
- 4.1 of 5Neighborhood
- 4.2 of 5Service
- 3.6 of 5Value
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Property Description
Located in Charlotte (Arrowood), Candlewood Suites Charlotte - Arrowood by IHG is within a 10-minute drive of Carolina Place and Carowinds Theme Park. This hotel is 7.8 mi (12.6 km) from Bank of America Stadium and 8.3 mi (13.4 km) from Charlotte Convention Center.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites Charlotte - Arrowood by IHG.
Make yourself at home in one of the 77 air-conditioned rooms featuring kitchens. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as desks and separate sitting areas.
Distances are displayed to the nearest 0.1 mile and kilometer.
Topgolf - 4.8 km / 3 mi
Little Sugar Creek Greenway - 4.5 km / 2.8 mi
Tyvola Square - 5.5 km / 3.4 mi
Renaissance Park - 5.8 km / 3.6 mi
Park Road Park - 6.5 km / 4 mi
Metalmorphosis - 7.2 km / 4.5 mi
Mecklenburg County Parks Driving Range - 7.4 km / 4.6 mi
Quail Hollow Club - 7.5 km / 4.7 mi
NarroWay Theater - 7.6 km / 4.7 mi
Charlotte Regional Farmers Market - 8.6 km / 5.3 mi
Billy Graham Library - 8.7 km / 5.4 mi
Carowinds Theme Park - 8.7 km / 5.4 mi
Carolina Place - 9.4 km / 5.8 mi
Sharon Shopping Center - 9.6 km / 6 mi
Regent Park Golf Club - 9.7 km / 6.1 mi
The nearest airports are:
Charlotte-Douglas Intl. Airport (CLT) - 17.4 km / 10.8 mi
Concord, NC (USA-Concord Regional) - 39 km / 24.3 mi
The preferred airport for Candlewood Suites Charlotte - Arrowood by IHG is Charlotte-Douglas Intl. Airport (CLT).
Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a television in a common area, and a picnic area.
Amenities / Features
Airport & Shuttle Information
Charlotte Douglas International Airport (CLT) is within 8 miles. No shuttle service provided. Taxi is approximately $35 one way.
Local Shuttle Info: Yellow Taxi Cab is available 24 hours
Breakfast Information
All suites have spacious kitchens with full size appliances that include all that you will need to prepare breakfast safely. Our on site market is open 24/7. Grocery Stores are many, most within 5 miles of the hotel with delivery. Next door is a community favorite, Cafe South. They are open for breakfast and lunch, an experience not to be missed...YUM!
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Maximum number of pets per room 2
Pet max weight (per pet) in lb is 60
Pet max weight (per pet) in kg is 27
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
Pets allowed Service Animals Allowed Pet Fee per night: $35 USD We love pets! All of our rooms have LVT wood flooring instead of carpet which is great for pets. We have a maximum size limit of 60 pounds. We have a daily non-refundable pet fee of $35 per day up to a maximum of $175 for longer term visits.
Parking Info
Complimentary Self-Service Parking on site
Internet / WiFI
Complimentary Wi-Fi throughout the entire hotel for registered guests
Misc Fees / Policies
- Pet fee: USD 35.00 per pet, per stay (maximum USD 175 per stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- The seasonal pool will be open from May to September.
- Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Cleaning Policies
"IHG Way of Clean" program includes deep cleaning with eco friendly, hospital-grade disinfectants. Guests can expect to see evolved procedures in every area of the hotel which may include:Reception: Reduced contact at check-in, touchless transactions, front desk screens, sanitizer stations, sanitized key-cards, paperless check-outGuest Room: Visible verification of sanitized items (e.g. glassware, remote control), reduction of in-room furnishings/high-touch items, new laundry protocols, use of electrostatic technologyPublic Spaces and Facilities: Additional deep cleaning of high touch surfaces, social distancing, ‘last cleaned’ charts, best practices for pools, fitness centers and loungesFood & Beverage: New standards and service approach to buffets, banquets, room-service and catering
Contactless check-out is available
Cashless transactions are available
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential workers only - NO
About Candlewood Suites
- Home-like enviroment, great for an extended stay
- Fully equipped kitchens with a full-size refrigerator with ice maker, dishwasher, microwave and stovetop, dishes, cookware, and utensils
- Free high-speed internet access and a large workspace available in each guest room
- TV with DVD player and a comfortable recliner
- Comforts of Home Bedding Collection with soft pillows, high quality sheets, and a comfortable mattress set
- Provide a Lending Locker service where guests can borrow common household items to use during their stay
- Pets are welcome weighing less than 80 lbs
- Free local calls and two phone lines with data port as an added convenience
- Candlewood Cupboard offers a Brown Bag Breakfast for a meal on the go
- Candlewood Gazebo Grill gives guests a great outdoor dining experience ideal for groups
- Free guest laundry open 24/7 with detergent and other laundry items available at a decent price
- Great fitness area
- Housekeeping on a weekly basis
The Candlewood Suites highlights above are subject to change without notice.
