SureStay Hotel by Best Western Helen Downtown

8396 S Main St, Helen, GA 30545 US
View Map Reservations: +1-800-219-2797
2.5 Star Property Near Helen Tubing & Helen Water Park
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Very Good
4.0/5

Based on 271 guest reviews

Show Guest Reviews
  • Free WiFi
  • Number of indoor pools - 1
  • Free continental breakfast
  • Heated pool
  • Free breakfast
  • Free self parking
Select Your Room:
07/27/2026 - 07/28/2026
Searching all hotel inventory networks
8 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of SureStay Hotel by Best Western Helen Downtown

Below are the verified reviews from guests that we have booked recently:
"Vacation"
Overall Score4.0/ 5
Very clean rooms in the heart of Helen will stay again for sure.
(Individual traveler, booked 1 room), from US flag
17-Apr-2026 Verified Review, stayed from Fri Apr 17 to Sat Apr 18 2026 at a $119.99 average nightly rate.
"Clean Rooms"
Overall Score3.0/ 5
Good Location
(Individual traveler, booked 1 room), from US flag
12-Oct-2025 Verified Review, stayed from Wed Oct 08 to Fri Oct 10 2025 at a $124.99 average nightly rate.
"Very nice people and facilities."
Overall Score5.0/ 5
Very nice people and facilities.
(Individual traveler, booked 1 room), from US flag
19-Jun-2025 Verified Review, stayed from Wed Jun 18 to Thu Jun 19 2025 at a $123.99 average nightly rate.

Property Description

When you stay at SureStay Hotel by Best Western Helen Downtown in Helen, you'll be in the mountains, within a 15-minute walk of Unicoi State Park and Helen Festhalle. This hotel is 0.3 mi (0.5 km) from Helen Arts & Heritage Center and 0.3 mi (0.5 km) from Unicoi Hill Park.

Grab a bite from the grocery/convenience store serving guests of SureStay Hotel by Best Western Helen Downtown. A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.

Make yourself at home in one of the 58 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Helen Festhalle - 0.4 km / 0.3 mi
Helen Arts & Heritage Center - 0.5 km / 0.3 mi
Chattahoochee River - 0.5 km / 0.3 mi
Unicoi Hill Park - 0.5 km / 0.3 mi
Alpine Helen/White County Convention and Visitors Bureau - 0.8 km / 0.5 mi
Alpine Mini Golf - 0.9 km / 0.5 mi
Unicoi State Park - 0.9 km / 0.6 mi
Helen Tubing & Helen Water Park - 1.4 km / 0.8 mi
Nora Mill Granary - 2.1 km / 1.3 mi
Chattahoochee National Forest - 2.7 km / 1.7 mi
Hardman Farm Historic Site - 2.9 km / 1.8 mi
Romeo and Juliet Indian Mound Tragedy Site - 2.9 km / 1.8 mi
Dukes Creek Gold & Ruby Mines - 3.6 km / 2.2 mi
Sautee Nacoochee Vineyards - 4.6 km / 2.9 mi
Black Bear Dinner Theatre - 6.2 km / 3.8 mi

The preferred airport for SureStay Hotel by Best Western Helen Downtown is Hartsfield-Jackson Atlanta International Airport (ATL) - 156.7 km / 97.4 mi

Featured amenities include a 24-hour front desk, coffee/tea in a common area, and microwave in a common area. Free self parking is available onsite.

Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a television in a common area.

Green Sustainability

We offer day service for guest wishing to conserve energy

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Wheelchair-accessible van parking
  • Shared microwave
  • Television in common areas
  • Shared refrigerator
  • Free WiFi
  • Designated smoking areas
  • Braille or raised signage
  • Number of indoor pools - 1
  • Assistive listening devices available
  • Wheelchair accessible parking
  • Free continental breakfast
  • Off-street parking
  • Number of buildings/towers - 2
  • Total number of rooms - 58
  • Number of floors - 2
  • Professional property host/manager
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • No elevators
  • Heated pool
  • Wheelchair-accessible lounge
  • Grocery/convenience store
  • Free breakfast
  • 24-hour front desk
  • Daily
  • Housekeeping on request
  • Golfing nearby
  • Designated smoking areas (fines apply)
  • Coffee/tea in common areas
  • Rafting nearby
  • Free self parking
  • Wheelchair accessible path of travel

Airport & Shuttle Information

Atlanta Hartsfield International90 milesChattanooga Airport2 hours

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Free continental breakfast

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

No pets allowed

Parking Info

Free Parking - within walking distance of major attractions

Internet / WiFI

Free Wifi

Cleaning Policies

Public areas are cleaned every 2 hours. We provide housekeeping service upon request, or every 5 days.

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Essential workers only - NO

About SureStay

  • The latest premium economy and midscale hotel brand offering comfort, value, and exceptional customer service. The SureStay Hotel Group consists of three brands: SureStay Hotel, SureStay Plus Hotel, and the SureStay Signature Collection to meet the needs of all guests whether traveling for business or leisure. At any location, guests can enjoy free Wi-Fi, breakfast, comfy bedding, and everyday low prices.
  • SureStay Hotels offers basic comforts at a great value with modern, but simple furnishings and large TV’s in each guest room. At most locations, guests can enjoy a pool, fitness facility, continental breakfast, and guest computers during their stay.
  • Delivering additional comfort and affordability, SureStay Plus Hotels features contemporary guestrooms with plush bedding and pillows, flat screen TV’s and free Wi-Fi throughout the hotel. At most locations, guests have complimentary use of computers and printers, a higher-end fitness facility, swimming pool, and indulge in a free hot breakfast served daily.
  • The SureStay Signature Collection offers boutique living at an exceptional price with properties located in historic buildings or in smaller, character buildings ideal for travelers looking for a unique hotel experience. Every guest room delivers in charm and luxury with plush bedding, upscale design elements, and bath amenities for ultimate relaxation. At most locations, all guests have access to free W-Fi throughout the hotel, complimentary hot breakfast daily, on-site dining options, and a state-of-the-art fitness facility and business center.
  • SureStay Rewards will soon be offering an instant-rewards guest loyalty program to earn and use points for hotel stays, dining, and more.

The SureStay highlights above are subject to change without notice.

Hotel Rate Trends at SureStay Hotel by Best Western Helen Downtown

Rate fluctuations of SureStay Hotel by Best Western Helen Downtown

The graph above is averages of prices for both our group prices and the lowest online individual traveler rates our rate checker could find at the time the group/meeting offer was submitted. The best group/meeting discount shown is 21.3% in August 2026 and the highest average individual rate is $376 in the month of October 2026. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at SureStay Hotel by Best Western Helen Downtown in a month when rates are lower.

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