Verified Reviews of Holiday Inn Express & Suites Indianapolis Northwest by IHG
Below are the verified reviews from guests that we have booked recently:
"Extremely friendly staff"
Overall Score5.0/ 5
Any hotel can be clean and comfortable, but this one also had amazing staff. Every front desk concierge, food and drink staff and housekeeping member was friendly and had a smile. I had to stop while on a roadtrip with my elderly grandmother last minute and they all made our stop comfortable instead of just a regular mundane pitstop. Thanks!
Lindsey W. (Individual traveler, booked 1 room), from
22-Oct-2025 Verified Review, stayed from Sun Oct 19 to Mon Oct 20 2025 at a $104.00 average nightly rate.
"High price for a HI."
Overall Score2.0/ 5
Price too high. $25 deposit on top of high price. Ridiculous.
Wade C. (Individual traveler, booked 1 room), from
16-Jul-2025 Verified Review, stayed from Tue Jul 15 to Wed Jul 16 2025 at a $156.99 average nightly rate.
"Wrong Room"
Overall Score3.0/ 5
Reserved a king suite but did not receive it. When I called the front to ask, they stated they were all given away but I was not notified at check in.
Olivia S. (Individual traveler, booked 1 room), from
19-Jun-2025 Verified Review, stayed from Sat Jun 14 to Sun Jun 15 2025 at a $129.00 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Holiday Inn Express & Suites Indianapolis Northwest by IHG
- 4.0 of 5Overall
- 4.1 of 5Amenities
- 3.3 of 5Quality
- 4.4 of 5Location
- 4.2 of 5Cleanliness
- 4.2 of 5Comfort
- 4.0 of 5Condition
- 4.2 of 5Neighborhood
- 4.2 of 5Service
- 4.5 of 5Value
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
With a stay at Holiday Inn Express & Suites Indianapolis Northwest by IHG in Indianapolis, you'll be within a 15-minute drive of Indianapolis Motor Speedway and Children's Museum of Indianapolis. This hotel is 13 mi (20.9 km) from Lucas Oil Stadium and 12.6 mi (20.3 km) from Indiana Convention Center.
A complimentary breakfast is included.
Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and microwaves. Your bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Distances are displayed to the nearest 0.1 mile and kilometer.
SportZone - 4 km / 2.5 mi
Eagle Creek Park - 4 km / 2.5 mi
Midwest Sports Complex - 4.7 km / 2.9 mi
Traders Point Creamery - 6.7 km / 4.1 mi
St. Vincent Indianapolis Hospital - 8.4 km / 5.2 mi
Hoosier Heights Indianapolis - 9 km / 5.6 mi
Eagle Creek Golf Club - 9.3 km / 5.8 mi
Zion Nature Center - 10.2 km / 6.3 mi
Holliday Park - 10.9 km / 6.8 mi
Indianapolis Motor Speedway - 11.2 km / 7 mi
Indianapolis Art Center - 12.5 km / 7.8 mi
Virginia B. Fairbanks Art & Nature Park - 13.2 km / 8.2 mi
Indianapolis Museum of Art at Newfields - 13.3 km / 8.2 mi
Dallara IndyCar Factory - 13.8 km / 8.6 mi
Brickyard Crossing Golf Course - 14.2 km / 8.8 mi
The preferred airport for Holiday Inn Express & Suites Indianapolis Northwest by IHG is Indianapolis Intl. Airport (IND) - 28.4 km / 17.6 mi
Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a picnic area, and a banquet hall.
Amenities / Features
Airport & Shuttle Information
Indianapolis International Airport, 18 MI, $35 one way per taxi/limousine.
Local Shuttle Info: NA
Breakfast Information
The Holiday Inn Express Start Breakfast is included with the paid overnight room accommodations. The breakfast features a daily offering of Cinnabon cinnamon rolls, egg white omelettes, turkey sausage, hard boiled eggs, fresh made oatmeal with toppings, pancakes, fruit, yogurt (including Greek), milk, juice, coffee, tea, plus a daily rotation of either scrambled eggs/cheese omelette and one additional meat item (sausage link or bacon).
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Maximum number of pets per room 2
Pet max weight (per pet) in lb is 20
Pet max weight (per pet) in kg is 9
Service animals are allowed
Pets cannot be left unattended
Service animals are exempt from fees/restrictions
Pets allowed
$25 per pet per night$100 refundable deposit
Parking Info
The hotel features a parking lot that is not charged for paid overnight room accommodations.
Internet / WiFI
High speed wi-fi is included with the paid overnight room accommodations.
Misc Fees / Policies
- Pet deposit: USD 75.00 per week
- Pet fee: USD 25.00 per pet, per day
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Up to 4 children stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Cleaning Policies
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential workers only - NO
About Holiday Inn Express
- Free Express Start Breakfast
- Have their own 100% Arabica Smart Roast Coffee
- Free high-speed internet service in every room
- eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
- Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 hours & photocopy services
The Holiday Inn Express highlights above are subject to change without notice.
