Verified Reviews of Holiday Inn Express & Suites Jacksonville Town Center An Ihg Hote
Below are the verified reviews from guests that we have booked recently:
"Great!"
Overall Score5.0/ 5
Very well cleaned hotel and the guys at the desk were really nice and helpful.
Alex S. (Individual traveler, booked 1 room), from
06-Oct-2024 Verified Review, stayed from Sun Oct 06 to Mon Oct 07 2024 at a $159.00 average nightly rate.
"Most Awesome Experience!"
Overall Score5.0/ 5
This hotel is super clean and the staff are very polite, professional and punctual. The location of the hotel is perfect. Restaurants everywhere, beaches close by and the neighborhood is safe. I highly recommend this place.
Samuel S. (Individual traveler, booked 1 room), from
15-Jun-2024 Verified Review, stayed from Sat Jun 15 to Sun Jun 16 2024 at a $159.00 average nightly rate.
"Clean and new."
Overall Score5.0/ 5
We love staying at this hotel when we are in town very safe clean and it makes it hard to leave.
Nicole C. (Individual traveler, booked 1 room), from
22-Oct-2023 Verified Review, stayed from Sat Oct 21 to Sun Oct 22 2023 at a $173.99 average nightly rate.
"Food Was Great!"
Overall Score3.0/ 5
Food Was Great!
Jenelyn J. (Individual traveler, booked 1 room), from
04-Oct-2023 Verified Review, stayed from Tue Sep 26 to Fri Sep 29 2023 at a $146.99 average nightly rate.
"Safe, clean hotel with courteous staff."
Overall Score5.0/ 5
Safe, clean hotel with courteous staff.
Jeff W. (Individual traveler, booked 1 room), from
01-Jul-2023 Verified Review, stayed from Sun Jun 25 to Thu Jun 29 2023 at a $158.74 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Holiday Inn Express & Suites Jacksonville Town Center An Ihg Hote
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Experience the luxury comfort of "The Spirit of True Hospitality 2021 & 2022" award-winning Holiday Inn Express & Suites, conveniently located at Jacksonville Town Center. Our newly built accommodation features a modern interior and high-class amenities like an upgraded gym, business center, outdoor pool, conference rooms, in-lobby marketplace, ample parking for anyone (including truck and bus parking), and helpful 24/7 staff. After exploring our convenient location by Topgolf Jacksonville in St. John Town Center, with plenty of dining and shopping options within a mile, relax in our expansive and well-furnished bedrooms, including an in-room barn door for improved noise cancellation (and truly sound sleep), free wifi, IHG Studio Stream from your phone to TV, in-room microwave, refrigerator, and laundry on site.Wake up to a complimentary HOT breakfast with ample options, plus indoor and outdoor dining to help you worry less, and enjoy more! We guarantee your group will love our award-winning hotel, our reviews speak for themselves. Our Conference room and Board Meeting room are the ideal space for your office meetings, team building events, training, bridal shower, military reunions, family functions, and more. Our 100% smoke-free hotel is close to many major companies including UNF, Mayo Clinic, ADT, ADP, Aetna, Allstate, FBI, Florida Blue, IPTM (Institute of Police Technology and Management), Landstar, JP Morgan Chase, Nemours, PHH Mortgage, PNC and many more.I am more than happy to answer any questions or concerns. We look forward to hearing from you soon!
Green Sustainability
IHG Green Engage Certified
Amenities / Features
Airport & Shuttle Information
Jacksonville International Airport22 miles
Local Shuttle Info: UberLift
Breakfast Information
Complimentary HOT breakfast
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are
not allowed.
Parking Info
Complimentary Parking, plenty of parking
Internet / WiFI
Complimentary High Speed WIFI
Cleaning Policies
Our shared commitment to cleanliness and safety during the coronavirus (Covid-19) pandemic remains our priority. We know that the health, safety and comfort of our guests and hotel colleagues continues to be top of mind for everyone. With our existing relationships with Ecolab and Diversey, we are announcing that we will now also partner with Cleveland Clinic to further strengthen the IHG Way of Clean program with new science-led protocols and service measures.With this commitment, within two hours after check-in, a guest will be able to let your hotel team know if their room does not meet the Clean Promise.Your hotel team will confirm the issue and either make every effort to resolve it to the guest's satisfaction in the current room or offer to move the guest to another room of equal or greater value that meets the Clean Promise.If another room is not available, your hotel team will work with the guest to make it right.The Clean Promise is our standard.
About Holiday Inn Express
- Free Express Start Breakfast
- Have their own 100% Arabica Smart Roast Coffee
- Free high-speed internet service in every room
- eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
- Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 hours & photocopy services
The Holiday Inn Express highlights above are subject to change without notice.