Verified Reviews of Quality Inn & Suites New Hartford Utica
Below are the verified reviews from guests that we have booked recently:
"Very nicely renovations in bathroom and good breakfast"
Overall Score5.0/ 5
Will stay again!
Joan K. (Individual traveler, booked 1 room), from
13-Dec-2025 Verified Review, stayed from Tue Dec 09 to Fri Dec 12 2025 at a $74.44 average nightly rate.
"Very clean and helpful staff"
Overall Score5.0/ 5
Pleasant Experience
Gail R. (Individual traveler, booked 1 room), from
23-Oct-2025 Verified Review, stayed from Sun Oct 19 to Thu Oct 23 2025 at a $94.49 average nightly rate.
"Good experience"
Overall Score5.0/ 5
Room ready on time. Whole building clean and neat. Bed comfortable. Quiet at night. Staff friendly, courteous and helpful.
Paul M. (Individual traveler, booked 1 room), from
15-Oct-2025 Verified Review, stayed from Sat Oct 11 to Sun Oct 12 2025 at a $198.99 average nightly rate.
"Efficient and clean."
Overall Score5.0/ 5
Check in was easy, breakfast was good and the room was very clean!
Logan M. (Individual traveler, booked 1 room), from
14-Oct-2025 Verified Review, stayed from Sat Oct 11 to Sun Oct 12 2025 at a $149.99 average nightly rate.
"Very pleasant stay."
Overall Score4.0/ 5
Clean and comfortable.
Shirley O. (Individual traveler, booked 1 room), from
08-Oct-2025 Verified Review, stayed from Fri Oct 03 to Sun Oct 05 2025 at a $100.26 average nightly rate.
"Clean Room"
Overall Score4.0/ 5
Room was clean and comfortable. Breakfast was ok.
Carol T. (Individual traveler, booked 1 room), from
05-Oct-2025 Verified Review, stayed from Thu Oct 02 to Fri Oct 03 2025 at a $88.20 average nightly rate.
"Worse costumer service ive ever dealt with."
Overall Score1.0/ 5
Booked me for two nights when I only wanted one room and charged me and wouldn't return my money.
Ahki D. (Individual traveler, booked 1 room), from
18-Jul-2025 Verified Review, stayed from Tue Jul 15 to Wed Jul 16 2025 at a $88.20 average nightly rate.
"Loved the place, super clean and staff was great."
Overall Score4.0/ 5
Loved the place, super clean and staff was great.
Danica F. (Group coordinator, booked 2 rooms), from
29-Jun-2025 Verified Review, stayed from Sat Jun 28 to Sun Jun 29 2025 at a $140.99 average nightly rate.
"Nice and friendly employees."
Overall Score4.0/ 5
one night stay with my dog. The employees were nice and friendly. They put my dog and I in a room that was dog friendly (laminate flooring) and in an area with few rooms. I was glad that the room was set apart from other guests so I didnt have to worry if my dog barked. When I checked out, they needed bottled water for my dog for our trip home.
Stacia K. (Individual traveler, booked 1 room), from
22-Jun-2025 Verified Review, stayed from Sat Jun 21 to Sun Jun 22 2025 at a $116.83 average nightly rate.
"Very clean hotel with friendly staff and good breakfast!"
Overall Score5.0/ 5
Very clean hotel with friendly staff and good breakfast!
Philip G. (Individual traveler, booked 1 room), from
05-Apr-2025 Verified Review, stayed from Wed Apr 02 to Sun Apr 06 2025 at a $103.31 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Quality Inn & Suites New Hartford Utica
- 3.7 of 5Overall
- 3.5 of 5Amenities
- 3.7 of 5Cleanliness
- 3.7 of 5Comfort
- 3.5 of 5Condition
- 1.9 of 5Neighborhood
- 3.9 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
With a stay at Quality Inn & Suites New Hartford - Utica in New Hartford, you'll be within a 5-minute drive of New Hartford Recreation Center and Utica College. This hotel is 2.1 mi (3.5 km) from Mohawk Valley Health System - Marketing & Communications and 2.2 mi (3.5 km) from Sangertown Square.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Make yourself at home in one of the 65 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Distances are displayed to the nearest 0.1 mile and kilometer.
Utica College - 2.4 km / 1.5 mi
Charles A Gaetano Stadium - 3.2 km / 2 mi
Sangertown Square - 3.4 km / 2.1 mi
New Hartford Recreation Center - 3.8 km / 2.4 mi
Sherrill Brook Dog Run - 3.9 km / 2.4 mi
Mohawk Valley Health System - Marketing & Communications - 4.2 km / 2.6 mi
Oneida County Historical Society - 4.5 km / 2.8 mi
Roscoe Conkling Park - 4.5 km / 2.8 mi
Utica Tennis Center - 4.9 km / 3 mi
Munson Williams Proctor Arts Institute - 5.3 km / 3.3 mi
Saranac Brewery - 5.5 km / 3.4 mi
Utica Zoo - 5.7 km / 3.5 mi
Matt Brewing Company - 5.7 km / 3.5 mi
Stanley Theater - 5.7 km / 3.5 mi
Valley View Golf Course - 6 km / 3.7 mi
The nearest major airport is Rome, NY (RME-Griffiss Intl.) - 24 km / 14.9 mi
Featured amenities include a 24-hour front desk and a vending machine. Free self parking is available onsite.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and a vending machine.
Amenities / Features
Airport & Shuttle Information
Syracuse Hancock Airport- Approx. 50 miles. Limo Service-Approx.$74.00(by independent limo company)Price Subject to ChangeAlbany Internation Airport-Approx. 65 miles.
Airport Shuttle?
Sorry,
no airport shuttle available.
Breakfast Information
We offer a complimentary, hot breakfast buffet complete with scrambled eggs; a rotating selection of sausage patties, bacon, or hash browns; a waffle station, assorted bread, pastries, fruit, cereal, juices, and coffee.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Maximum number of pets per room 2
Pet max weight (per pet) in lb is 50
Only dogs and cats are allowed
Pet max weight (per pet) in kg is 23
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
Small pets under 20 pounds are allowed. There is a $20.00/per day/per pet fee.
Parking Info
Free parking is available in our spacious lot. We also welcome semi truck drivers as our lot can easily accommodate them.
Internet / WiFI
Free WiFI is available in all areas of the hotel.
Misc Fees / Policies
- Pet deposit: USD 50 per stay
- Pet fee: USD 30.00 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cash deposit: USD 150 per accommodation, per stay
We have included all charges provided to us by the property.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
Cleaning Policies
Essential workers only - NO
About Quality Inns
- Comfortable bedding with soft pillows
- Hot, fresh, and healthy breakfast options available at certain locations
- Known for providing friendly services
- Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
- Fresh coffee and tea in the lobby 24/7
- Great meeting space also offered at most locations
The Quality Inns highlights above are subject to change without notice.
