Mandarin Oriental Ritz Madrid

Plaza de la Lealtad 5, Madrid 28014 ES
View Map Reservations: +1-800-219-2797
5.0 Star Property Near Royal Botanical Garden
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Very Good
4.5/5

Based on 2281 guest reviews

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  • Children eat free breakfast - 12
  • Free WiFi
  • Number of indoor pools - 1
  • Breakfast available (surcharge)
  • Fitness facilities
  • Pet-sitting services
  • Free newspapers in lobby
  • Free valet parking
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07/28/2026 - 07/29/2026
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3 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

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Property Description

With a stay at Mandarin Oriental Ritz, Madrid, you'll be centrally located in Madrid, just a 3-minute walk from National Prado Museum and 9 minutes by foot from Gran Via. This family-friendly hotel is 0.5 mi (0.8 km) from Puerta del Sol and 0.5 mi (0.7 km) from Puerta de Alcalá.

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee. Children aged 12 and younger eat free breakfast.

Make yourself at home in one of the 153 individually decorated guestrooms, featuring iPod docking stations and minibars. Complimentary wired internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Distances are displayed to the nearest 0.1 mile and kilometer.

Paseo del Prado - 0.1 km / 0.1 mi
National Prado Museum - 0.3 km / 0.2 mi
Thyssen-Bornemisza National Museum - 0.3 km / 0.2 mi
Calle de Alcalá - 0.4 km / 0.3 mi
Royal Botanical Garden - 0.5 km / 0.3 mi
Plaza de Cibeles - 0.6 km / 0.4 mi
CaixaForum Madrid - 0.7 km / 0.4 mi
Círculo de Bellas Artes - 0.7 km / 0.4 mi
Plaza de Canalejas - 0.7 km / 0.4 mi
Plaza de Santa Ana - 0.7 km / 0.4 mi
Puerta de Alcalá - 0.7 km / 0.5 mi
Gran Via - 0.8 km / 0.5 mi
Puerta del Sol - 0.8 km / 0.5 mi
Preciados Street - 1 km / 0.6 mi
Paseo de la Castellana - 1 km / 0.6 mi

The preferred airport for Mandarin Oriental Ritz, Madrid is Adolfo Suarez Madrid-Barajas Airport (MAD) - 15.4 km / 9.6 mi

Featured amenities include limo/town car service, express check-in, and express check-out. This hotel has 3 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Pamper yourself with a visit to the spa, which offers massages and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a steam room. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Train station pickup (surcharge)
  • Babysitting or childcare (surcharge)
  • Children eat free breakfast - 12
  • Number of meeting rooms - 3
  • Limo or town car service available
  • Free WiFi
  • Number of bars/lounges - 2
  • Designated smoking areas
  • Braille or raised signage
  • Number of indoor pools - 1
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Airport transportation (surcharge)
  • Accessible airport shuttle
  • Wheelchair-accessible on-site restaurant
  • Multilingual staff
  • Wheelchairs available on site
  • Breakfast available (surcharge)
  • Number of coffee shops/cafes - 1
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Bicycle rentals on site
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Food and water bowls
  • Wheelchair-accessible concierge desk
  • Year Built - 1910
  • Total number of rooms - 153
  • Number of floors - 6
  • Professional property host/manager
  • Reception hall
  • Express check-in
  • Wheelchair-accessible path to elevator
  • Pet-sitting services
  • Valet for wheelchair-equipped vehicle
  • Train station drop-off (surcharge)
  • Wheelchair-accessible public washroom
  • Spa treatment room(s)
  • Health club
  • Garden
  • Free newspapers in lobby
  • Wedding services
  • Full-service spa
  • Supervised childcare/activities (surcharge)
  • Children's games
  • Luggage storage
  • Bus station shuttle (surcharge)
  • Express check-out
  • Porter/bellhop
  • 24-hour front desk
  • Number of restaurants - 1
  • Spa services on site
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Steam room
  • Free self parking
  • Free valet parking
  • Terrace
  • Concierge services

Airport & Shuttle Information

Barajas International Airport ( 12km ) 30 Min by tax ( aprox cost 30€) Available by Car/Shuttel and Subway ( aprox 45 min)Hotel Ritz Madrid have an exclusive service of Transfer in private deluxe Cars with chofeur ( aprox 95€)

Airport Shuttle? Yes! There is an airport shuttle.

Breakfast Information

Continental Breakfast included in room rate.Full buffet breakfast: 11€ supplement per person and per day.

Pet Friendly?

Maximum number of pets per room 1

Pet max weight (per pet) in lb is 22

Pet max weight (per pet) in kg is 10

Service animals are allowed

Pets cannot be left unattended

Service animals are exempt from fees/restrictions

Only dogs are allowed

Pets allowed

Pets accepted with limitations. Weight cannot be more than 15 kilos and a fee of 30EUR per night.

Misc Fees / Policies

  • Fee for full breakfast: approximately EUR 62 for adults and EUR 35 for children
  • Airport shuttle fee: EUR 215 per vehicle (one-way, maximum occupancy 6)
  • Pet fee: EUR 110 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 132.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 5 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • A car is not required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Cleaning Policies

Contactless check-in is available

Contactless check-out is available

Cashless transactions are available

About Ritz Carlton Hotels

  • The ultimate in luxury and personalized service, The Ritz-Carlton has over 100 years in the business with 87 hotels worldwide in 29 countries
  • Become a member of The Ritz-Carlton Rewards and earn points with each stay towards free nights, access to exclusive members-only offers and special benefits also with their partner hotels
  • Private baths in each guestroom
  • Lighter fabrics used for a deeper, cleaner wash
  • Fresh flowers throughout the public spaces
  • A la carte dining and a gourmet cuisine
  • Smaller lobbies designed for a more intimate guest experience

The Ritz Carlton Hotels highlights above are subject to change without notice.

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