Verified Reviews of Hilton Naples
Below are the verified reviews from guests that we have booked recently:
"Older hotel but very nice"
Overall Score5.0/ 5
Lovely older hotel but very nice and clean.
William S. (Individual traveler, booked 1 room), from
20-Aug-2026 Verified Review, stayed from Wed Aug 19 to Thu Aug 20 2026 at a $204.66 average nightly rate.
"Clean and comfortable"
Overall Score5.0/ 5
Excellent
Susan W. (Individual traveler, booked 1 room), from
18-Aug-2026 Verified Review, stayed from Fri Aug 07 to Tue Aug 11 2026 at a $122.18 average nightly rate.
"Very pleasant "
Overall Score4.0/ 5
Overall very nice. Great customer service from staff.
Joseph B. (Individual traveler, booked 1 room), from
21-Jun-2026 Verified Review, stayed from Thu Jun 18 to Sat Jun 20 2026 at a $155.46 average nightly rate.
"Excellent"
Overall Score5.0/ 5
Staff Courteous and helpful and hotel clean.
Gail S. (Individual traveler, booked 1 room), from
19-Apr-2026 Verified Review, stayed from Fri Apr 17 to Sun Apr 19 2026 at a $208.54 average nightly rate. Response from Management on 24-Jun-2026:
"Very fine accomodtions food and service."
Overall Score5.0/ 5
Patricia W. (Individual traveler, booked 1 room), from
06-Sep-2025 Verified Review, stayed from Tue Sep 02 to Fri Sep 05 2025 at a $139.92 average nightly rate. Response from Management on 10-Sep-2025:
"Wonderful desk staff, clean room, pool was beautiful."
Overall Score5.0/ 5
Wonderful desk staff, clean room, pool was beautiful. Would go again!
Ann E. (Individual traveler, booked 1 room), from
07-Jul-2025 Verified Review, stayed from Thu Jul 03 to Sun Jul 06 2025 at a $165.99 average nightly rate.
"Relaxation Vacation"
Overall Score4.0/ 5
We have been coming here for the past several years and are very disappointed that we have not earned our Hilton Honors points for our stays this year and last. That is 9 nights. The clerk said we didn’t book directly with the hotel, but the number I called was The Naples Hilton and I selected new reservations. Very disappointed. Maybe we’ll go with Marriott next year. for the last.
Cathy M. (Individual traveler, booked 1 room), from
21-May-2025 Verified Review, stayed from Mon May 12 to Sat May 17 2025 at a $183.99 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Hilton Naples
- 4.6 of 5Overall
- 4.6 of 5Amenities
- 4.7 of 5Cleanliness
- 4.6 of 5Comfort
- 4.6 of 5Condition
- 4.7 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Located in Naples (Park Shore), Hilton Naples is within a 10-minute drive of Naples Zoo at Caribbean Gardens and Mercato. This hotel is 4.5 mi (7.3 km) from Vanderbilt Beach and 4.8 mi (7.8 km) from Fifth Avenue South.
Grab a bite to eat at Shula's Steak House, a steakhouse which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Make yourself at home in one of the 199 guestrooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Distances are displayed to the nearest 0.1 mile and kilometer.
Waterside Shops - 0.5 km / 0.3 mi
Artis-Naples - 1.1 km / 0.7 mi
Venetian Bay - 1.1 km / 0.7 mi
Seagate Beach - 2 km / 1.2 mi
Park Shore Beach - 2 km / 1.2 mi
Clam Pass Park - 2.3 km / 1.4 mi
Clam Pass Beach - 2.3 km / 1.4 mi
Quail Run Golf Course - 2.5 km / 1.6 mi
Village on Venetian Bay - 2.7 km / 1.7 mi
Pelican Bay Commons Beach - 3 km / 1.9 mi
Gordon River - 3.2 km / 2 mi
Orange Tree Golf Club - 3.7 km / 2.3 mi
Horizon Way Beach - 3.8 km / 2.4 mi
Vedado Way Beach - 4.1 km / 2.6 mi
Pelican Bay North Beach - 4.4 km / 2.7 mi
The preferred airport for Hilton Naples is Southwest Florida Intl. Airport (RSW) - 46.4 km / 28.8 mi
Featured amenities include complimentary wired internet access, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Naples? This hotel has 15995 square feet (1486 square meters) of space consisting of conference space and meeting rooms. Free valet parking is available onsite.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Green Sustainability
Hilton Naples has been designated as a Three Palm Green Lodging Facility. The Florida Green Lodging Program is an initiative of the Florida Department of Environmental Protection (DEP) that designates and recognizes lodging facilities that make a voluntary commitment to conserve and protect Florida’s natural resources.
Amenities / Features
Airport & Shuttle Information
Located 30 minutes from Southwest Florida International Airport (RSW) in Ft. Myers, Florida and 15 minutes from Naples Municipal Airport (APF).Fort Lauderdale-Hollywood International Airport (FLL) is 109 miles from the Hilton Naples and approximate travel time is one hour, forty minutes.Miami International Airport (MIA) is 124 miles from the Hilton Naples and approximate travel time is two hours.
Local Shuttle Info: Beach days are better at Hilton Naples! Climb aboard our fun and iconic VW Beach Buzz and enjoy complimentary transportation to Clam Pass Beach, one of Naples' most beautiful Gulf Coast beaches. Forget the hassle—we provide beach chairs, towels, and cold bottled water so you can focus on soaking up the sunshine.The Beach Buzz shuttle operates daily from 10:00 a.m. to 4:00 p.m. and advance sign-up is required. Within minutes, you'll be enjoying sugar-white sand, warm Gulf waters, incredible shelling, and spectacular Naples sunsets.Included exclusively for Hilton Naples guests, our complimentary beach package is one of the most popular amenities in Naples and another reason travelers choose us for unforgettable Florida beach vacations. No resort fee. No extra charges. Just effortless access to the best of Naples beach life.
Breakfast Information
Start your day with one of Naples' best breakfast experiences at award-winning Shula's Steak House, located inside Hilton Naples. Served daily from 6:30 a.m. to 10:30 a.m., breakfast features everything from made-to-order omelets, Eggs Benedict, and Steak & Eggs to fluffy pancakes, fresh fruit, smoked salmon, and lighter healthy options.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets not allowed
No pets are permitted.Guide dog, service animal or service dog will be allowed access to premises that are open to the public unless otherwise excluded by law. “Nopet” policies do not apply to guide dogs, service animals and/or service dogs.
Parking Info
Complimentary garage, self and valet parking.
Internet / WiFI
Complimentary internet in all guest rooms.
Misc Fees / Policies
- Fee for full breakfast: approximately USD 5 to 25 per person
- Rollaway bed fee: USD 19.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Cleaning Policies
Hilton Naples has been recognized multiple times with the prestigious AAA Inspector's Best of Housekeeping Award. This elite distinction is awarded only to hotels that consistently achieve the highest standards of cleanliness, condition, and maintenance during AAA's unannounced inspections.
Contactless check-in is available
Contactless check-out is available
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
About Hilton Hotels and Resorts
- Bed & Breakfast Packages for two at select locations
- Have serenity beds made by Serta and Peter Thomas Roth hair & skincare bath amenities
- Pre-arrival planning services
- Pet Friendly Program
The Hilton Hotels and Resorts highlights above are subject to change without notice.
