Verified Reviews of Fairmont Royal York
Below are the verified reviews from guests that we have booked recently:
"Exceptional customer service great staff"
Overall Score5.0/ 5
It was a great experience overall, from booking, to requesting late check out. The staff went above and beyond expectations to assist.
Sayko B. (Individual traveler, booked 1 room), from
01-Jun-2026 Verified Review, stayed from Sat May 30 to Sun May 31 2026 at a $310.99 average nightly rate.
"Luxurious"
Overall Score5.0/ 5
Clean, friendly staff and absolutely beautiful hotel Great location Amazing restaurants both inside hotel and within walking distance.
Brigitte M. (Individual traveler, booked 1 room), from
09-Apr-2026 Verified Review, stayed from Tue Apr 07 to Wed Apr 08 2026 at a $256.99 average nightly rate.
"Another amazing stay"
Overall Score5.0/ 5
Great amenities and even better bed!
Frederick S. (Individual traveler, booked 1 room), from
08-Apr-2026 Verified Review, stayed from Mon Apr 06 to Wed Apr 08 2026 at a $269.99 average nightly rate.
"Gold worth it"
Overall Score5.0/ 5
We upgraded to Gold and were treated like royalty. Every staff member from the desk.
Laurie R. (Individual traveler, booked 1 room), from
30-Mar-2026 Verified Review, stayed from Fri Mar 27 to Sat Mar 28 2026 at a $547.99 average nightly rate.
"Comfy Beds"
Overall Score4.0/ 5
The bed was comfortable.
Krista F. (Individual traveler, booked 1 room), from
28-Mar-2026 Verified Review, stayed from Fri Mar 27 to Sat Mar 28 2026 at a $210.99 average nightly rate.
"Wonderful Hotel"
Overall Score5.0/ 5
Amazing hotel with excellent service. The rooms are very comfortable and spotless. A special thanks to Housekeeping Manager Nedim and his team for their outstanding work. We truly enjoyed our stay and look forward to returning.
David D. (Group coordinator, booked 2 rooms), from
23-Mar-2026 Verified Review, stayed from Sat Mar 14 to Mon Mar 16 2026 at a $293.49 average nightly rate.
"Great clean place friendly staff Close to all amenities"
Overall Score4.0/ 5
I enjoyed my stay .
Icilda E. (Individual traveler, booked 1 room), from
22-Mar-2026 Verified Review, stayed from Sun Mar 15 to Tue Mar 17 2026 at a $197.99 average nightly rate.
"Nice Rooms"
Overall Score5.0/ 5
We only stayed one night but the hotel room was really nice and the bed super comfy. If you are taking the train or going to Scotiabank Center, it's right across the street. Super handy.
Tracey F. (Individual traveler, booked 1 room), from
09-Mar-2026 Verified Review, stayed from Fri Mar 06 to Sat Mar 07 2026 at a $257.99 average nightly rate.
"Great hotel"
Overall Score4.0/ 5
Enjoyed my stay. The staff was awesome and very helpful. The amenities were great. Location was perfect, easy to get to.
Justin C. (Individual traveler, booked 1 room), from
23-Feb-2026 Verified Review, stayed from Sat Feb 21 to Sun Feb 22 2026 at a $181.99 average nightly rate.
"Lovely stay"
Overall Score5.0/ 5
Fantastic Time.
Betty F. (Individual traveler, booked 1 room), from
14-Feb-2026 Verified Review, stayed from Fri Feb 13 to Sat Feb 14 2026 at a $255.09 average nightly rate.
"Very Good"
Overall Score5.0/ 5
Great hotel. Good location, excellent services, clean.
James M. (Individual traveler, booked 1 room), from
17-Jan-2026 Verified Review, stayed from Thu Jan 15 to Sat Jan 17 2026 at a $286.74 average nightly rate.
"Amazing"
Overall Score4.0/ 5
Kana in library lounge was fantastic.
Robert H. (Individual traveler, booked 1 room), from
11-Jan-2026 Verified Review, stayed from Sat Jan 10 to Mon Jan 12 2026 at a $280.99 average nightly rate.
" Enjoyed Reign dinner"
Overall Score5.0/ 5
I use a walker so the shower in Room two 109 was perfect. My daughter's family and I had a great Reign dinner.
Geoffrey H. (Individual traveler, booked 1 room), from
11-Jan-2026 Verified Review, stayed from Sat Jan 10 to Sun Jan 11 2026 at a $320.99 average nightly rate.
"The Christmas decorations were fantastic"
Overall Score5.0/ 5
The service was excellent all over, room was nice.
Peter T. (Individual traveler, booked 1 room), from
04-Jan-2026 Verified Review, stayed from Fri Jan 02 to Sun Jan 04 2026 at a $296.60 average nightly rate.
"Stopover"
Overall Score5.0/ 5
Excellent
Paul T. (Individual traveler, booked 1 room), from
24-Dec-2025 Verified Review, stayed from Tue Dec 23 to Wed Dec 24 2025 at a $245.82 average nightly rate.
"Friendly"
Overall Score5.0/ 5
Frequently stay there. Excellent staff and friendly.
Karl I. (Individual traveler, booked 1 room), from
15-Dec-2025 Verified Review, stayed from Thu Dec 11 to Mon Dec 15 2025 at a $310.99 average nightly rate.
"Overnight stay"
Overall Score4.0/ 5
Check in was easy friendly and efficient. The hotel was clean as was our room. Our room was quiet although the cooling system fan was a bit noisy. We enjoyed the Nespresso coffee, a treat for us! Thank you 😊.
Stephanie M. (Individual traveler, booked 1 room), from
01-Nov-2025 Verified Review, stayed from Tue Oct 28 to Wed Oct 29 2025 at a $525.78 average nightly rate.
"lovely And Experience"
Overall Score4.0/ 5
Very happy with our visit. Missing our flight, we were pleased to find shelter immediately at the Fairmont Royal York! My husband was familiar with the hotel having stayed there often 50 years ago while employed by the Government of Ontario. I had never been to the hotel, but I most certainly will again should the occasion arise. Our room was spotless and luxurious. The three restaurants we ate in offered delicious food and excellent service. I look forward someday to enjoying High Tea at the Royal York! All in all, a lovely, albeit unexpected experience.
Catherine T. (Individual traveler, booked 1 room), from
27-Oct-2025 Verified Review, stayed from Sun Oct 19 to Mon Oct 20 2025 at a $533.99 average nightly rate.
"Very enjoyable stay"
Overall Score5.0/ 5
Had very pleasant experience.
Dianne H. (Individual traveler, booked 1 room), from
22-Oct-2025 Verified Review, stayed from Sat Oct 18 to Sun Oct 19 2025 at a $433.99 average nightly rate.
"A Toronto landmark"
Overall Score5.0/ 5
Beautiful, classy and reasonably priced.
Michael P. (Group coordinator, booked 2 rooms), from
15-Oct-2025 Verified Review, stayed from Sun Oct 12 to Mon Oct 13 2025 at a $405.67 average nightly rate.
"Enjoyed the hospitality of all of hotel staff it was wonderful"
Overall Score5.0/ 5
I have always enjoyed the elegance of your hotel and all tell staff were so hospitable and friendly, it was excellent.
Jeff B. (Individual traveler, booked 1 room), from
27-Sep-2025 Verified Review, stayed from Fri Sep 26 to Sat Sep 27 2025 at a $600.04 average nightly rate.
"Beautiful Hotel"
Overall Score5.0/ 5
Perfect finish to a vacation in Magdelan Islands.
Kerry W. (Individual traveler, booked 1 room), from
18-Sep-2025 Verified Review, stayed from Wed Sep 17 to Thu Sep 18 2025 at a $1092.79 average nightly rate.
"Great elegant hotel."
Overall Score5.0/ 5
Excellent service. Location of the hotel is great, amenities are nice and have great food. Very friendly staffs.
Saif H. (Individual traveler, booked 1 room), from
03-Sep-2025 Verified Review, stayed from Sun Aug 31 to Mon Sep 01 2025 at a $341.99 average nightly rate.
"Exceptional"
Overall Score5.0/ 5
The hotel and staff exceeded all my expectations.
Walter H. (Individual traveler, booked 1 room), from
31-Aug-2025 Verified Review, stayed from Mon Aug 11 to Fri Aug 15 2025 at a $530.14 average nightly rate.
"Personnel"
Overall Score5.0/ 5
Every person was pleasant and helpful. We very much enjoyed the stay.
Robert S. (Group coordinator, booked 2 rooms), from
30-Aug-2025 Verified Review, stayed from Tue Aug 26 to Thu Aug 28 2025 at a $459.99 average nightly rate.
"A relaxing and fun stay."
Overall Score5.0/ 5
The hotel was great, the room as well as the library bar.
Nolan B. (Individual traveler, booked 1 room), from
26-Aug-2025 Verified Review, stayed from Sat Aug 23 to Sun Aug 24 2025 at a $664.28 average nightly rate.
"We love the Royal York."
Overall Score5.0/ 5
We had a great stay while in town for Weeknd concert. Room service was great as always. Thank you for a great visit.
Debra B. (Individual traveler, booked 1 room), from
30-Jul-2025 Verified Review, stayed from Sun Jul 27 to Mon Jul 28 2025 at a $493.21 average nightly rate.
"Great service, nice hotel."
Overall Score5.0/ 5
Great service, nice hotel.
Brandon S. (Individual traveler, booked 1 room), from
27-Jul-2025 Verified Review, stayed from Sat Jul 19 to Sat Jul 26 2025 at a $431.99 average nightly rate.
"Amazing"
Overall Score5.0/ 5
Hotel was stunning. The special check in for staying in a gold room looked so amazing, room was so clean and very nice, great view, room service was excellent, staff were beyond amazing. Breakfast was very nice and so were the evening desserts. Would stay here again in a heartbeat.
Duncan B. (Individual traveler, booked 1 room), from
24-Jul-2025 Verified Review, stayed from Mon Jul 21 to Tue Jul 22 2025 at a $438.99 average nightly rate.
"Conveniently Located"
Overall Score5.0/ 5
The hotel lobby and restaurant are very luxurious, the rooms are older and outdated but decent and seemed to be clean and it was quiet. Fridge was not provided without requesting one, which is pretty ridiculous. The location is excellent, right across from Union Station and connected to the PATH below, easy to travel to and from and easy access to the free airport shuttle. Overall a good stay!
Darren M. (Individual traveler, booked 1 room), from
19-Jul-2025 Verified Review, stayed from Sat Jul 12 to Wed Jul 16 2025 at a $515.99 average nightly rate.
"Great place to stay. Classic."
Overall Score4.0/ 5
A great 😌 lace to stay if you’re looking for something classic and elegant. Great service and super friendly staff.
Kish T. (Individual traveler, booked 1 room), from
09-Jul-2025 Verified Review, stayed from Sun Jul 06 to Mon Jul 07 2025 at a $339.99 average nightly rate.
"Great experience in TO."
Overall Score5.0/ 5
It was an overall great experience. The location is close to all types of transit restaurants bars, CN Tower, Rogers Center, Scotiabank. You really can’t have a better location. The rooms were clean, slightly renovated. It’s not a huge room, but the beds were super comfortable. There’s really nothing to complain about. I would go back in a heartbeat.
Jordan M. (Individual traveler, booked 1 room), from
02-Jul-2025 Verified Review, stayed from Sun Jun 29 to Mon Jun 30 2025 at a $191.99 average nightly rate.
"No hot water."
Overall Score3.0/ 5
No hot water for my shower at 5:00.
John H. (Individual traveler, booked 1 room), from
25-Jun-2025 Verified Review, stayed from Tue Jun 24 to Wed Jun 25 2025 at a $579.99 average nightly rate.
"Communication"
Overall Score4.0/ 5
I spoke to three housekeepers and their supervizer asking for more small glass bottles of water. Not one of them told me that it would cost me $6.50 a bottle. I called the desk when we returned from the wedding as I wanted more water. I was told then that I would need to pay for it. I asked why I could make coffee Sat. morning in my room but not Sunday morning and the gentleman said I could if I paid for the water. Im not talking about the tetra packs of spring wated, just the little glass jars of drinking water. If the housekeepers had informed me of the charge, I would have purchased water at Shoppers Drug mart. Thx Sandi.
John D. (Individual traveler, booked 1 room), from
17-Jun-2025 Verified Review, stayed from Fri Jun 13 to Sat Jun 14 2025 at a $435.99 average nightly rate.
"90% great experience."
Overall Score5.0/ 5
Only one complaint The shelf over the sink in the bathroom extends out to far. I hit my forehead on it, as I was brushing my teeth, causing a small cut.
Brian K. (Individual traveler, booked 1 room), from
16-Jun-2025 Verified Review, stayed from Fri Jun 13 to Mon Jun 16 2025 at a $316.11 average nightly rate.
"Good and comfortable."
Overall Score4.0/ 5
Can tell the Updates but still have charm and elegance.
Cynthia H. (Individual traveler, booked 1 room), from
15-Jun-2025 Verified Review, stayed from Sat Jun 14 to Sun Jun 15 2025 at a $233.89 average nightly rate.
"Classy Old Hotel"
Overall Score4.0/ 5
The hotel property is nice, location is hard to beat in Toronto, a classic from ages past.
Denya T. (Individual traveler, booked 1 room), from
19-May-2025 Verified Review, stayed from Fri May 16 to Sat May 17 2025 at a $239.99 average nightly rate.
"Great location and amenities."
Overall Score4.0/ 5
Hotel is well maintained. Rooms are good size. Beds are comfortable. Perfect walking distance to Roger’s Centre and water front.
Rosemary K. (Individual traveler, booked 1 room), from
19-May-2025 Verified Review, stayed from Sat May 17 to Mon May 19 2025 at a $266.99 average nightly rate.
"Great staff, good visit."
Overall Score4.0/ 5
We appreciated being allowed to check in several hours early. The staff were all very helpful and pleasant. Our room was very clean with all the usual amenities.
Deborah F. (Individual traveler, booked 1 room), from
04-May-2025 Verified Review, stayed from Sat May 03 to Sun May 04 2025 at a $304.99 average nightly rate.
"Best Place to Stay in Toronto!"
Overall Score5.0/ 5
The Royal York is the best hotel in Toronto. Staff is inviting and offer the best hospitality. Proximity to the City Airport, Rogers Center, Union Station, etc. make planning a trip to the city easy.
James A. (Individual traveler, booked 1 room), from
21-Apr-2025 Verified Review, stayed from Fri Apr 18 to Mon Apr 21 2025 at a $233.99 average nightly rate.
"A/C Doesn’t work."
Overall Score2.0/ 5
The room was okay but the A/C was terrible. Pool was so crowded. For such a big hotel they sold have atleast two three pools.
Rishab M. (Individual traveler, booked 1 room), from
20-Apr-2025 Verified Review, stayed from Fri Apr 18 to Sat Apr 19 2025 at a $186.99 average nightly rate.
"Beautiful Hotel"
Overall Score4.0/ 5
The hotel is beautiful! The beds were extremely comfortable!
Pamela B. (Individual traveler, booked 1 room), from
16-Apr-2025 Verified Review, stayed from Fri Apr 11 to Sat Apr 12 2025 at a $210.99 average nightly rate.
"Toronto Fairmont"
Overall Score3.0/ 5
Wonderful building. Full of history. Impeccably maintained. Fantastic location if riding the train. Everything is ridiculously expensive. Nothing is included. Take a tour of the lobby and go stay at a best western.
Terry S. (Individual traveler, booked 1 room), from
15-Apr-2025 Verified Review, stayed from Sat Apr 12 to Sun Apr 13 2025 at a $390.99 average nightly rate.
"Excellent Stay"
Overall Score5.0/ 5
Staff was wonderful, location perfect, food excellent.
Garnet W. (Individual traveler, booked 1 room), from
13-Apr-2025 Verified Review, stayed from Thu Apr 10 to Fri Apr 11 2025 at a $167.99 average nightly rate.
"Royalty Stay"
Overall Score5.0/ 5
Beautiful hotel with amazing rooms, comfortable clean environment with very friendly and caring employees, loved our stay here, thank you.
Josephine M. (Individual traveler, booked 1 room), from
13-Apr-2025 Verified Review, stayed from Fri Apr 11 to Sun Apr 13 2025 at a $211.94 average nightly rate.
"Cool old hotel with modern amenities."
Overall Score5.0/ 5
Went to a concert at Scotiabank place(formally Air Canada centre). Using the unground tunnels we could avoid the cold weather and make it to the concert without setting foot outside. Within a two minute walk to union station we ate at the food court for a quick meal and enjoyed our stay. We will be back for another event in Toronto and this will be our first choice hotel.
Bernie D. (Individual traveler, booked 1 room), from
25-Mar-2025 Verified Review, stayed from Sat Mar 22 to Sun Mar 23 2025 at a $209.99 average nightly rate.
"Great price, very clean and comfortable."
Overall Score5.0/ 5
Great price, clean and comfortable, close to the event we went to.
Kristy T. (Individual traveler, booked 1 room), from
23-Mar-2025 Verified Review, stayed from Fri Mar 21 to Sat Mar 22 2025 at a $184.99 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Fairmont Royal York
- 4.5 of 5Overall
- 4.6 of 5Amenities
- 4.7 of 5Cleanliness
- 4.6 of 5Comfort
- 4.6 of 5Condition
- 4.7 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Fairmont Royal York is centrally located in Toronto, a 5-minute walk from Hockey Hall of Fame and 6 minutes by foot from Scotiabank Arena. This luxury hotel is 0.8 mi (1.3 km) from Ripley's Aquarium of Canada and 0.8 mi (1.4 km) from CF Toronto Eaton Centre.
Enjoy Regional cuisine at REIGN Restaurant + Bar, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges. Full breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to 11:30 AM for a fee.
Make yourself at home in one of the 1343 guestrooms featuring minibars and LCD televisions. Your pillowtop bed comes with premium bedding. Digital programming and video-game consoles are provided for your entertainment, with wired and wireless internet access available for a surcharge. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Distances are displayed to the nearest 0.1 mile and kilometer.
The Path - 0.1 km / 0.1 mi
PATH Underground Shopping Mall - 0.1 km / 0.1 mi
Toronto-Dominion Centre - 0.3 km / 0.2 mi
Hockey Hall of Fame - 0.4 km / 0.2 mi
Meridian Hall - 0.5 km / 0.3 mi
Scotiabank Arena - 0.5 km / 0.3 mi
Roy Thomson Hall - 0.5 km / 0.3 mi
Metro Toronto Convention Centre - 0.5 km / 0.3 mi
Canada Permanent Building - 0.6 km / 0.4 mi
Royal Alexandra Theatre - 0.8 km / 0.5 mi
Rogers Centre - 0.8 km / 0.5 mi
Ripley's Aquarium of Canada - 0.8 km / 0.5 mi
Osgoode Hall - 0.8 km / 0.5 mi
Princess of Wales Theatre - 0.8 km / 0.5 mi
CN Tower - 0.8 km / 0.5 mi
The nearest airports are:
Billy Bishop Toronto City Airport (YTZ) - 3.2 km / 2 mi
Toronto Pearson Intl. Airport (YYZ) - 27.3 km / 16.9 mi
Featured amenities include wired internet access (surcharge), limo/town car service, and express check-in. Planning an event in Toronto? This hotel has 70000 square feet (6503 square meters) of space consisting of conference space and 40 meeting rooms.
Be sure to enjoy recreational amenities, including a health club, an indoor pool, and a sauna. Additional amenities at this hotel include wireless internet access (surcharge), concierge services, and gift shops/newsstands.
Green Sustainability
In pursuit of zero carbon future, Fairmont Royal York has just completed the largest heritage hotel retrofit in North America – achieving a Zero Carbon Building - Performance Standard™ certification by the Canada Green Building Council. This transformative project will reduce our building’s carbon emissions by over 7,000 tonnes every year the equivalent of taking 1,558 cars off the road.
Amenities / Features
Airport & Shuttle Information
YYZ - Lester B Pearson International Airport, 32 KM, UP Express Train, $12.35YTZ - Billy Bishop Toronto City Airport, 1.5 KM, Free Shuttle, Taxi $5 approx.
Airport Shuttle?
Sorry,
no airport shuttle available.
Breakfast Information
Meetings and events at The Fairmont Royal York feature uniquely local themes with seasonal culinary creations and classic décor. The Executive Chef and their kitchen brigade helm the largest hotel culinary operation in Canada. The size and diversity of this team of experts allows access to the country’s finest food and beverage products, using only the best ingredients available from local producers. Banquet menus feature authentic recipes showcasing cuisine and cooking methods from around the world.
Pet Friendly?
Maximum number of pets per room 1
Pet max weight (per pet) in lb is 20
Pet max weight (per pet) in kg is 9
Service animals are allowed
Pets cannot be left unattended
Service animals are exempt from fees/restrictions
Pets allowed
Pets are allowed, $25 service charge per stay
Parking Info
Valet Parking is located at the hotel east entrance and we are able to accommodate vehicles up to 6’4”. We offer overnight parking at a rate of $75 CAD per night, which includes in and out privileges.
Misc Fees / Policies
- Fee for full breakfast: approximately CAD 15 to 55 per person
- Fee for in-room wireless internet: CAD 15.76 per 24-hour period (rates may vary)
- Fee for in-room wired internet: CAD 15.76 per 24-hour period (rates may vary)
- Fee for wireless internet in public areas: CAD 15.76 per 24-hour period (rates may vary)
- Fee for wired internet in public areas: CAD 15.76 per 24-hour period (rates may vary)
- Valet parking fee: CAD 75 per night (in/out privileges)
- Pet fee: CAD 60 per accommodation, per stay
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Refrigerator fee: CAD 25 per stay
- In-room microwave fee: CAD 15 per stay
- Rollaway bed fee: CAD 56.50 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: CAD 200 per night
We have included all charges provided to us by the property.
- Pool access available from 6:00 AM to 10:00 PM.
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Cleaning Policies
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
About Fairmont Hotels
- Offer a wide range of properties from historic hotels, elegant resorts, and modern city centered locations
- The Fairmont President's Club is a guest recognition program where members can get special benefits such as free high-speed internet service, Fairmont fit athletic wear, use of golfclubs in certain locations, a members-only reservation line making it faster and easier to check-in/check-out, and other exclusive offers. The best part of the program is that its free to join
- Fairmont also has a Green Partnership Program helping to reduce the amount of energy, water, and waste used
- Luxury amenities at these propertiesinclude the Willow Stream Spas, to unwind and relax, golf and ski resorts for sport enthusiasts, specialized cocktails, and wonderful boardroom and meeting space facilities
The Fairmont Hotels highlights above are subject to change without notice.
