Holiday Inn Hotel & Suites Des Moines Northwest by IHG

4800 Merle Hay Rd, Urbandale, IA 50322 US near Exit 131 on I-35 (~0.2mi)

View Map Reservations: +1-800-219-2797

3.0 Star Property Near Merle Hay Mall

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Very Good

4.0/5

Based on 505 guest reviews

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Free wired internet
Free WiFi
Number of indoor pools - 1
Stair-free path to entrance
Free newspapers in lobby
24-hour fitness facilities
Free area shuttle
Free airport transportation
Breakfast available (surcharge)

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07/29/2026 - 07/30/2026

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3 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

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Holiday Inn Hotel & Suites Des Moines Northwest by IHG

What's Nearby?

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Verified Reviews of Holiday Inn Hotel & Suites Des Moines Northwest by IHG

Below are the verified reviews from guests that we have booked recently:

"Great Experience"

Overall Score5.0/ 5

Very nice to have Bennigan's at the hotel.

Penny C. (Individual traveler, booked 1 room), from

21-May-2026 Verified Review, stayed from Fri May 15 to Tue May 19 2026 at a $128.99 average nightly rate.

"Mostly very good."

Overall Score4.0/ 5

the hotel is clean and well kept. One little odd thing. Our shower was geeat but couldn,'t get hot water from the sink??.

Bruce C. (Individual traveler, booked 1 room), from

26-May-2025 Verified Review, stayed from Fri May 23 to Mon May 26 2025 at a $112.00 average nightly rate.

"Hotel was clean and front desk staff was helpful."

Overall Score5.0/ 5

Hotel was clean and front desk staff was helpful.

Kathleen H. (Individual traveler, booked 1 room), from

30-Apr-2025 Verified Review, stayed from Sun Apr 27 to Mon Apr 28 2025 at a $111.82 average nightly rate.

Response from Management on 07-May-2025:

Thank you for choosing our hotel! We look forward to your next stay!

"Clean Hotel & Friendly Staff"

Overall Score3.0/ 5

Friendly staff. Clean room.

Steven C. (Individual traveler, booked 1 room), from

05-Apr-2025 Verified Review, stayed from Fri Apr 04 to Sun Apr 06 2025 at a $131.85 average nightly rate.

Summary of Verified Reviews

Meta-Review Widget

Property Description

Located in Urbandale, Holiday Inn Hotel & Suites Des Moines - Northwest by IHG is within a 15-minute drive of Casey's Center and Jordan Creek Town Center. This hotel is 11.5 mi (18.6 km) from Adventureland and 11.7 mi (18.8 km) from Iowa State Fairgrounds.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Make yourself at home in one of the 198 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Partially open bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Merle Hay Mall - 2.3 km / 1.4 mi
Pioneer Hi-Bred Headquarters - 3.6 km / 2.3 mi
Buccaneer Arena - 5.5 km / 3.4 mi
Waveland Municipal Golf Course - 6.4 km / 4 mi
Drake University - 7.5 km / 4.7 mi
Windsor Heights Dog Park - 7.6 km / 4.7 mi
Val Air Ballroom - 8 km / 5 mi
Des Moines Community Playhouse - 8.1 km / 5.1 mi
Knapp Center - 8.5 km / 5.3 mi
Saylorville Lake - 8.6 km / 5.3 mi
Des Moines Art Center - 8.9 km / 5.6 mi
Greenbelt Trail - 9.4 km / 5.8 mi
Valley Junction - 9.7 km / 6 mi
Salisbury House - 9.8 km / 6.1 mi
Valley West Mall - 10.1 km / 6.3 mi

The preferred airport for Holiday Inn Hotel & Suites Des Moines - Northwest by IHG is Des Moines International Airport (DSM) - 36.2 km / 22.5 mi

Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Urbandale? This hotel has 15000 square feet (1394 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available on request).

Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, shopping on site, and a ballroom. Guests can catch a ride on the complimentary shuttle, which operates within 2 mi.

Amenities / Features

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum age of oldest guest: 18
Dry cleaning/laundry service
Shopping on site
Wheelchair accessible (may have limitations)
Banquet hall
Ballroom
Wheelchair-accessible concierge desk
Vending machine
Express check-in
Meeting rooms
Conference space size (meters) - 1394
Wheelchair-accessible registration desk
Free wired internet
Free WiFi
Number of bars/lounges - 1
Designated smoking areas
Well-lit path to entrance
Braille or raised signage
Number of indoor pools - 1
Assistive listening devices available
Stair-free path to entrance
Internet access in public areas - high speed
Free newspapers in lobby
24-hour fitness facilities

Total number of rooms - 198
Number of floors - 5

Professional property host/manager
LGBTQIA+ friendly

Free area shuttle
Free airport transportation
Registration desk height (centimeters) - 91
Elevator door width (inches) - 36
Registration desk height (inches) - 36
Accessible airport shuttle
Elevator door width (centimeters) - 91
No accessible shuttle
Luggage storage
Porter/bellhop
Business center
24-hour front desk
Breakfast available (surcharge)
Number of restaurants - 1
Safe-deposit box at front desk
Laundry facilities
Free self parking
Elevator
Conference space
Fitness facilities
ATM/banking
Conference space size (feet) - 15000

Airport & Shuttle Information

Complimentary Shuttle to and from the Des Moines International Airport.

Local Shuttle Info: We provide a complimentary shuttle service within 3 miles of the Hotel.

Breakfast Information

Our very own Bennigan's Restaurant serves breakfast every morning from 6:30am to 10:30am! Enjoy mini waffles, custom omelettes or all your own breakfast favorites! On weekends Bennigan's serves up a robust breakfast buffet featuring eggs, bacon, sausage, breakfast potatoes, fresh fruit, biscuits and gravy, cereals, danish, yogurt, juices and coffee for around $15.Want to include breakfast with your overnight group rate? Just ask for our Bed and Breakfast rates for your next group stay and we'll include a package price for everything.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet max weight (per pet) in lb is 50

Pet max weight (per pet) in kg is 23

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

$40 non-refundable fee. Pet must be crated if left unattendedPets not allowed in public areas, restaurant or pool area.

Parking Info

Outdoor parking for over 350 vehicles at no charge, with areas for wide turnaround of coaches, tractor-trailers and RVs!

Internet / WiFI

Wireless Hi-Speed Internet is complimentary and covers all areas of Hotel guestrooms and all conference and public areas. Network requires access password provided to hotel and conference guests.

Misc Fees / Policies

Fee for buffet breakfast: approximately USD 15 per person
Pet fee: USD 40 per pet, per stay
Service animals are exempt from fees
In-room microwave fee: USD 7 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Contactless check-out is available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Cleaning Policies

Contactless check-out is available

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

About Holiday Inn

Full-service hotel offering three different experiences: Holiday Inn Express ideal for the business traveler, Holiday Inn Resorts for family fun and relaxation, and the Holiday Inn Club Vacations, suitable for family and friends with spacious accommodations
Offering comfort and family-oriented service, children stay and eat free at Holiday Inn properties
Free high-speed internet access
Restaurants and bars on-site with good food and drinks for all ages
Indoor or Outdoor swimming pools based on location
Great exercise facilities
Based on select properties, Holiday Inn's The Hub is the perfect entertainment spot and gaming area with a media lounge, fire pits, etc.

The Holiday Inn highlights above are subject to change without notice.