Verified Reviews of Sofitel London Gatwick
Below are the verified reviews from guests that we have booked recently:
"Very Comfy Beds"
Overall Score5.0/ 5
Excellent check in and very comfy beds.
Patricia K. (Individual traveler, booked 1 room), from
15-Jul-2026 Verified Review, stayed from Tue Jul 14 to Wed Jul 15 2026 at a £217.19 average nightly rate.
"Quiet room helpful staff busy hotel"
Overall Score5.0/ 5
At the end of a very busy five week holiday the stay at Sofitel was just what was needed.
Anna S. (Individual traveler, booked 1 room), from
29-Jun-2026 Verified Review, stayed from Mon Jun 29 to Tue Jun 30 2026 at a £179.91 average nightly rate.
"So Convenient"
Overall Score5.0/ 5
Amazingly comfortable bed. Great SHOWER!
Christine S. (Individual traveler, booked 1 room), from
10-Jun-2026 Verified Review, stayed from Tue Jun 09 to Wed Jun 10 2026 at a £182.76 average nightly rate.
"Excellent food comfortable bed excellent staff"
Overall Score5.0/ 5
Very enjoyable stay.
Jenifer A. (Individual traveler, booked 1 room), from
15-May-2026 Verified Review, stayed from Thu May 14 to Fri May 15 2026 at a £187.13 average nightly rate.
"Cracking start to a holiday"
Overall Score5.0/ 5
Everything was perfect.
Graham N. (Individual traveler, booked 1 room), from
02-May-2026 Verified Review, stayed from Tue Apr 21 to Wed Apr 22 2026 at a £166.73 average nightly rate.
"Exceptional service all round"
Overall Score5.0/ 5
All the staff were observant to our needs, waiting staff especially. We didn’t have to catch their attention for anything, they were one step ahead. Thank you.
Francis R. (Individual traveler, booked 1 room), from
14-Apr-2026 Verified Review, stayed from Tue Apr 14 to Wed Apr 15 2026 at a £150.10 average nightly rate.
"Exceptional service all round"
Overall Score5.0/ 5
All the staff were observant to our needs, waiting staff especially. We didn’t have to catch their attention for anything, they were one step ahead. Thank you.
Francis R. (Individual traveler, booked 1 room), from
14-Apr-2026 Verified Review, stayed from Tue Apr 14 to Wed Apr 15 2026 at a £150.10 average nightly rate.
"The ONLY place to stay at Gatwick North 10/10"
Overall Score5.0/ 5
We stayed only one night, but soooo well worth it! the hotel was spotless!, the staff were super helpful and nice. and the room was outstanding! a full five star experience! Many thanks again and we would definitely stay again!.
Rachel W. (Individual traveler, booked 1 room), from
31-Mar-2026 Verified Review, stayed from Tue Mar 31 to Wed Apr 01 2026 at a £162.94 average nightly rate.
"Convenient"
Overall Score3.0/ 5
However hotel spotlessly clean and all the staff helpful and friendly.
Angela H. (Individual traveler, booked 1 room), from
23-Feb-2026 Verified Review, stayed from Wed Feb 18 to Thu Feb 19 2026 at a £164.60 average nightly rate.
"Our Go-To Stay Before Flying Out"
Overall Score5.0/ 5
We always tend to stay here before flying out, and we’re always well looked after. Nothing is too much trouble for the staff. The lounge team is especially welcoming and friendly, with a great selection of nibbles and drinks. Excellent location, great service, and truly outstanding staff, especially in the lounge.
Jim M. (Individual traveler, booked 1 room), from
28-May-2025 Verified Review, stayed from Fri May 23 to Sat May 24 2025 at a £216.10 average nightly rate.
"The best food and the best service!"
Overall Score5.0/ 5
My wife and I are disabled. The staff got us through the chaos of Gatwick with care and kindness. Without their help we would have failed. And the Kung Po prawns were the best I have ever had. Good service.
Nicholas B. (Individual traveler, booked 1 room), from
14-May-2025 Verified Review, stayed from Mon May 12 to Tue May 13 2025 at a £221.39 average nightly rate.
"Amazing comfy bed."
Overall Score5.0/ 5
Lovely and relaxing after a day travelling.
Linda S. (Individual traveler, booked 1 room), from
09-May-2025 Verified Review, stayed from Tue May 06 to Wed May 07 2025 at a £211.74 average nightly rate.
Summary of Verified Reviews
Property Description
Hotel based at North Terminal Gatwick airport and is connected to the Terminal by an undercover walk way that takes a short walk taking two minutes from the hotel to the Airport
Amenities / Features
Airport & Shuttle Information
Based at Gatwick Airport - connected to North Terminal
Local Shuttle Info: Connected to the Airport by a undercover walk way so no transport needed to get from the Hotel - Airport ( two minutes walk)
Pet Friendly?
Sorry, pets are not allowed.
About Sofitel
- French luxury brand offering spacious suites, private villas, and apartments
- Eco-friendly services through Planet 21
- Soft feather beds for a restful nights sleep
- Restaurants and bars serve the finest French cuisine by leading chefs with orginal menus and local flavors
- Customized meeting, banquet, and event options inspired by French art with Wi-Fi services, the latest audiovisual and videoconferencing equipment, and delicious food menus
- Resorts offer a golfer's dream experience with fine golfing destinations
- Sofitel's So Fit provides guests with for fitness programs and the latest high-tech sports equipment
- Sofitel's So Spa have uniquely designed Dish and Dessert packages which include body massages, hot-stone massages, and facials
- Sofitel's Children Villas offer special activities and entertainment for kids exclusively at select locations
The Sofitel highlights above are subject to change without notice.
