Verified Reviews of Comfort Inn West Edmonton
Below are the verified reviews from guests that we have booked recently:
"Exceed our expectations"
Overall Score5.0/ 5
Very clean hotel. Staff very friendly. We had a very comfortable stay at your hotel. Will definitely come back and stay at Comfort Inn everytime we go to Edmonton.
Katherine D. (Individual traveler, booked 1 room), from
15-Feb-2026 Verified Review, stayed from Fri Feb 13 to Sat Feb 14 2026 at a C$95.92 average nightly rate.
"Staff is very helpful and accommodating"
Overall Score5.0/ 5
Great Stay.
Sandra H. (Individual traveler, booked 1 room), from
17-Jan-2026 Verified Review, stayed from Thu Jan 15 to Sat Jan 17 2026 at a C$97.99 average nightly rate.
"Very helpful and cheerful people at checkin."
Overall Score4.0/ 5
the room was ready when I arrived early and it was a quiet cheerful room. The two problems I did encounter were listened to and hopefully will be fixed before my next stay at this hotel. I was there for medical procedures and found this was a good quiet choice for when I was not feeling my best. The kindness of staff was appreciated.
Irene S. (Individual traveler, booked 1 room), from
18-Jul-2025 Verified Review, stayed from Wed Jul 16 to Thu Jul 17 2025 at a C$72.13 average nightly rate.
"Excellent Service"
Overall Score5.0/ 5
Friendly and helpful staff, comfortable beds, clean rooms and coffee and tea 24/7. The young lady at the front desk even printed my boarding pass when it would not download in my Apple wallet. I’ll stay here again when I return to Edmonton. Great experience here.
Martha F. (Individual traveler, booked 1 room), from
30-Apr-2025 Verified Review, stayed from Sat Apr 26 to Thu May 01 2025 at a C$127.19 average nightly rate.
Customer Reviews of Comfort Inn West Edmonton
- 3.9 of 5Overall
- 3.8 of 5Amenities
- 4.0 of 5Cleanliness
- 3.7 of 5Comfort
- 3.8 of 5Condition
- 4.1 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
In the heart of Edmonton, Comfort Inn West Edmonton is within a 5-minute drive of Galaxyland and Misericordia Community Hospital. This hotel is 1.7 mi (2.7 km) from West Edmonton Mall and 2.2 mi (3.6 km) from World Waterpark.
Enjoy a meal at Taste of Persia, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Make yourself at home in one of the 100 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Distances are displayed to the nearest 0.1 mile and kilometer.
West Edmonton Mall - 2.2 km / 1.3 mi
Fantasyland - 2.3 km / 1.4 mi
Galaxyland - 2.3 km / 1.4 mi
Ice Palace - 2.3 km / 1.5 mi
Starlight Casino - 2.4 km / 1.5 mi
World Waterpark - 2.6 km / 1.6 mi
Oasis Centre - 2.7 km / 1.7 mi
Misericordia Community Hospital - 3 km / 1.9 mi
TELUS World of Science-Edmonton - 5.8 km / 3.6 mi
Royal Museum of Alberta - 6.1 km / 3.8 mi
Terwillegar Park - 6.5 km / 4 mi
Yellowhead Casino - 7 km / 4.4 mi
Lewis Estates Golf Course - 7.3 km / 4.5 mi
Elk Island Golf Course - 7.6 km / 4.7 mi
Edmonton Valley Zoo - 8.1 km / 5 mi
The preferred airport for Comfort Inn West Edmonton is Edmonton Intl. Airport (YEG) - 41.5 km / 25.8 mi
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Make use of convenient amenities such as complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Green Sustainability
Our hotel participates in the Green Key program.
Amenities / Features
Airport & Shuttle Information
Edmonton Intn'l Airport is approx 45 minutes by car. There is a shuttle service available at $16.00 per person one way and a taxi will cost approx $55.00
Airport Shuttle?
Sorry,
no airport shuttle available.
Breakfast Information
Breakfast is available at a charge from the onsite restaurant.
Pet Friendly?
Maximum number of pets per room 2
Pet max weight (per pet) in lb is 44
Only dogs and cats are allowed
Pet max weight (per pet) in kg is 20
Service animals are allowed
Pets cannot be left unattended
Service animals are exempt from fees/restrictions
Pets allowed
We are a pet-friendly hotel. Pet accommodations - $20/night per pet.
Parking Info
COMPLIMENTARY while a guest of the hotel.
Internet / WiFI
Free Wi-Fi in all guestrooms and public areas. 24-Hour complimentary business centre with Internet access is available.
Misc Fees / Policies
- Fee for cooked-to-order breakfast: approximately CAD 10.00 to 25.00 for adults, and CAD 8.00 to 25.00 for children
- Pet fee: CAD 20 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: CAD 100 per accommodation, per stay
We have included all charges provided to us by the property.
- Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-out is available.
Cleaning Policies
To ensure the safety of both our guests and associates, our hotel is engaged in providing enhanced cleaning and operating procedures in all areas. At arrival, contact and physical interaction is reduced with the addition of plexiglass barriers and touchless transactions. In public areas, seating has been reduced and spaced to encourage physical distancing, deep cleaning is at a higher frequency and sanitizer stations are located in high traffic areas. Guestrooms are not being accessed by housekeeping staffing during a guests stay and all linen changes/amenity top ups are bagged and left at the door. Prior to resale of the guestrooms, enhanced cleaning protocols that address the high touch points and use approved chemicals are in place. Should any guest show symptoms or is known to have contracted COVID-19 , the guest will contact the local Public Health Department so that he/she may be properly assessed for the appropriate treatment to either remain in isolation or to be transported to hospital.
Contactless check-out is available
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential workers only - NO
About Comfort Inns
- Hot breakfast items with two waffle flavors, meat, and eggs
- Free high-speed internet access and daily newspaper
- Flat-panel TV's in each room
- Pool and/or exercise facilities available based on location
- Spacious seating areas in the lobby
The Comfort Inns highlights above are subject to change without notice.