Verified Reviews of Holiday Inn Express Edmonton Downtown by IHG
Below are the verified reviews from guests that we have booked recently:
"Amazing Service"
Overall Score5.0/ 5
Cris at the front desk was incredibly helpful in giving us directions to tourist attractions. He helped us locate a few local restaurants…yummy ! Thank you We will return.
Jennifer M. (Individual traveler, booked 1 room), from
12-Jun-2026 Verified Review, stayed from Tue Jun 09 to Fri Jun 12 2026 at a $160.99 average nightly rate.
"Clean and comfortable"
Overall Score4.0/ 5
Facility and rooms clean and comfortable. One km walk to Roger’s Place.
Paul B. (Individual traveler, booked 1 room), from
07-Dec-2025 Verified Review, stayed from Sat Dec 06 to Sun Dec 07 2025 at a $202.82 average nightly rate.
"Surprised at the comfort."
Overall Score5.0/ 5
Great location, great staff.
Michelle P. (Group coordinator, booked 2 rooms), from
26-Jul-2025 Verified Review, stayed from Fri Jul 25 to Sat Jul 26 2025 at a $174.99 average nightly rate.
"Great Staff and Room"
Overall Score5.0/ 5
Staff was very friendly and helpful. Rooms were very clean. Definitely would stay again.
Glenda S. (Group coordinator, booked 2 rooms), from
12-Apr-2025 Verified Review, stayed from Fri Apr 11 to Sat Apr 12 2025 at a $232.99 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Holiday Inn Express Edmonton Downtown by IHG
- 4.1 of 5Overall
- 3.9 of 5Amenities
- 4.1 of 5Cleanliness
- 4.4 of 5Comfort
- 3.9 of 5Condition
- 4.5 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
With a stay at Holiday Inn Express Edmonton Downtown by IHG, you'll be centrally located in Edmonton, a short 8-minute walk from Edmonton City Centre and 11 minutes by foot from Rogers Place. This hotel is 1.7 mi (2.7 km) from University of Alberta and 2 mi (3.2 km) from Kingsway Mall.
Enjoy a satisfying meal at The Free Press Bistro serving guests of Holiday Inn Express Edmonton Downtown by IHG. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served on weekdays from 6:30 AM to 9:30 AM.
Make yourself at home in one of the 140 guestrooms featuring refrigerators and microwaves. Your memory foam bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers.
Distances are displayed to the nearest 0.1 mile and kilometer.
Edmonton City Centre - 0.7 km / 0.4 mi
River Valley Funicular - 0.8 km / 0.5 mi
Crypt Lake Trail - 0.9 km / 0.6 mi
Telus Field - 1 km / 0.6 mi
Rogers Place - 1 km / 0.6 mi
MacEwan University - 1.1 km / 0.7 mi
Alberta Legislature Building - 1.1 km / 0.7 mi
Edmonton Convention Centre - 1.1 km / 0.7 mi
Citadel Theatre - 1.1 km / 0.7 mi
Stanley A. Milner Library - 1.2 km / 0.7 mi
Grand Villa Casino - 1.2 km / 0.7 mi
Winspear Centre - 1.2 km / 0.8 mi
Edmonton City Hall - 1.3 km / 0.8 mi
Sir Winston Churchill Square - 1.3 km / 0.8 mi
Francis Winspear Centre for Music - 1.4 km / 0.9 mi
The preferred airport for Holiday Inn Express Edmonton Downtown by IHG is Edmonton Intl. Airport (YEG) - 30.2 km / 18.7 mi
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Edmonton? This hotel has 7093 square feet (659 square meters) of space consisting of conference space and 6 meeting rooms. Self parking (subject to charges) is available onsite.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a steam room. Additional features at this hotel include complimentary wireless internet access, a hair salon, and a ballroom.
Green Sustainability
Yes we have a 3 Green Key Standing.
Amenities / Features
Airport & Shuttle Information
Edmonton International Airport (YEG) is located approximately 30–35 minutes from the Holiday Inn Express Edmonton Downtown by car or taxi, depending on traffic.Transportation Options:Taxi or Rideshare (Uber/Lyft):Estimated fare: $55–$70 one-wayTravel time: 30–35 minutesAirport Shuttle Service:Shuttle services may be available through private providers. Please contact the front desk for assistance with bookings.Public Transit:Take Route 747 Airport Bus from the airport to Century Park LRT StationTransfer to the Capital Line LRT northbound to Bay/Enterprise Square StationFrom there, it's about a 5-minute walk to the hotelApproximate total time: 60–75 minutesFare: Around $10–15If you'd like help arranging transportation or need more details, our front desk team is happy to assist you anytime.
Local Shuttle Info: Transportation Options:Taxi or Rideshare (Uber/Lyft):Estimated fare: $55–$70 one-wayTravel time: 30–35 minutesAirport Shuttle Service:Shuttle services may be available through private providers. Please contact the front desk for assistance with bookings.
Breakfast Information
Enjoy a Complimentary Breakfast with Every StayAll our rates include a delicious hot breakfast to start your day right. Our rotating menu features a variety of guest favourites, including:Hot breakfast sandwichesWarm porridge and oatmealFresh juicesMixed fruit cocktailsGranola barsFlavoured yogurtsWhether you're fueling up for a busy workday or a day of exploring Edmonton, we've got something for everyone.
Pet Friendly?
Maximum number of pets per room 2
Only dogs and cats are allowed
Service animals are allowed
Pets cannot be left unattended
Service animals are exempt from fees/restrictions
Pets allowed
$25.00 per pet per night only in Pet Designated Rooms.
Parking Info
We offer secure parking for our guests at the following rates:$20 per vehicle, per night$16 per vehicle, per night for IHG One Rewards MembersNot a member yet? Ask us how to join — it's free and comes with great benefits!
Internet / WiFI
Free Wi-Fi in all rooms and public areas.
Misc Fees / Policies
- Self parking fee: CAD 20 per night (in/out privileges)
- Pet fee: CAD 25 per accommodation (varies based on length of stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: CAD 350.00 per accommodation, per stay
We have included all charges provided to us by the property.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Cleaning Policies
IHG Clean Promise - Brand Standards
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
About Holiday Inn Express
- Free Express Start Breakfast
- Have their own 100% Arabica Smart Roast Coffee
- Free high-speed internet service in every room
- eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
- Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 hours & photocopy services
The Holiday Inn Express highlights above are subject to change without notice.
