Verified Reviews of Holiday Inn Express Naperville by IHG
Below are the verified reviews from guests that we have booked recently:
"Simple"
Overall Score4.0/ 5
Simple, clean and friendly service.
Ricardo A. (Individual traveler, booked 1 room), from
18-Oct-2025 Verified Review, stayed from Fri Oct 17 to Sat Oct 18 2025 at a $153.00 average nightly rate.
"The staff was courteous and professional."
Overall Score5.0/ 5
The room was nice very clean. The bed was comfortable.
Vince A. (Individual traveler, booked 1 room), from
03-Sep-2025 Verified Review, stayed from Sun Aug 31 to Mon Sep 01 2025 at a $122.99 average nightly rate.
"Clean and comfortable."
Overall Score4.0/ 5
Also very quiet considering how close it is to the expressway.
Deborah S. (Individual traveler, booked 1 room), from
12-Jun-2025 Verified Review, stayed from Wed Jun 11 to Thu Jun 12 2025 at a $155.00 average nightly rate.
"No sleep! Very loud people in hall both nights!"
Overall Score4.0/ 5
Walls must be paper. A family with loud children were in my adjoining room with the grandparents on the other side of me. It was terrible. Some sort of team in the halls until around 1:00 AM., The other night. No sleep either night.
Susan C. (Individual traveler, booked 1 room), from
07-Apr-2025 Verified Review, stayed from Fri Apr 04 to Sun Apr 06 2025 at a $125.99 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Holiday Inn Express Naperville by IHG
- 4.2 of 5Overall
- 4.3 of 5Amenities
- 4.3 of 5Cleanliness
- 4.2 of 5Comfort
- 4.2 of 5Condition
- 4.4 of 5Neighborhood
- 4.4 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Located in Naperville, Holiday Inn Express Naperville by IHG is in the business district, a 1-minute drive from Naperville Yard Indoor Sports Complex and 7 minutes from Dandelion Fountain. This hotel is 3.1 mi (5.1 km) from Riverwalk Park and 3.5 mi (5.6 km) from Morton Arboretum.
A complimentary buffet breakfast is served daily from 6:00 AM to 9:30 AM.
Make yourself at home in one of the 143 guestrooms featuring refrigerators and microwaves. 50-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Distances are displayed to the nearest 0.1 mile and kilometer.
Northern Illinois University - Naperville Campus - 0.3 km / 0.2 mi
Naperville Yard Indoor Sports Complex - 0.7 km / 0.5 mi
Nike Sports Complex - 2 km / 1.2 mi
University of Chicago Hospital - 2.9 km / 1.8 mi
DuPage Children's Museum - 3.8 km / 2.4 mi
North Central College - 4.2 km / 2.6 mi
Saints Peter and Paul Catholic Church - 4.4 km / 2.7 mi
Naperville Convention & Visitors Bureau - 4.7 km / 2.9 mi
Wentz Concert Hall - 4.7 km / 2.9 mi
Dandelion Fountain - 4.9 km / 3 mi
Riverwalk - 4.9 km / 3.1 mi
Riverwalk Park - 5.1 km / 3.1 mi
Naper Settlement Museum - 5.1 km / 3.2 mi
Benedictine University - 5.2 km / 3.2 mi
Centennial Beach - 5.5 km / 3.4 mi
The nearest airports are:
Chicago, IL (DPA-Dupage) - 21.7 km / 13.5 mi
Chicago O'Hare Intl. Airport (ORD) - 42 km / 26.1 mi
Chicago Midway Airport (MDW) - 51.5 km / 32 mi
Chicago, IL (PWK-Chicago Executive) - 53.8 km / 33.4 mi
The preferred airport for Holiday Inn Express Naperville by IHG is Chicago O'Hare Intl. Airport (ORD).
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
Amenities / Features
Airport & Shuttle Information
23 miles west of Midway Airport/20 miles south of O'Hare International Airport,Shuttle goes 10 miles from hotel which will take guest to the Chicago Premium Outlet Mall, downtown Naperville, Metra Station for easy access downtown Chicago and such banquet halls as Gaslite Manor, Courtyard Banquets, Noah's, NIU Convention Center, Naper Settlement and Danada House to name a few.
Local Shuttle Info: Complimentary hotel shuttle available upon request within a 5 mile radius from 7am-10pm, based on availbility.
Breakfast Information
Start each day off with the complimentary, hot Breakfast buffet and choose from a variety of breakfast foods, including everything from hot items like sausage, bacon, French toast, biscuits & gravy and eggs to classics like cereal and muffins. Breakfast Options include assorted breads and pastries, bagels, Pancakes made in a Minute, cereals, oatmeal, fresh fruits, muffins, yogurts, eggs, coffee, juices, milk & assorted teas.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets not allowed
Pets are not allowed in Our Hotel.
Parking Info
The Holiday Inn Express Naperville offers complimentary parking. The hotel on site parking lot can accommodate tour buses and tractor trailers.
Internet / WiFI
Complimentary high speed wireless internet access in all guestrooms and public spaces
Misc Fees / Policies
- Rollaway bed fee: USD 25 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 50 per accommodation, per stay
We have included all charges provided to us by the property.
- Pool access available from 9:00 AM to 9:00 PM.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Cleaning Policies
Contactless check-out is available
Cashless transactions are available
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
About Holiday Inn Express
- Free Express Start Breakfast
- Have their own 100% Arabica Smart Roast Coffee
- Free high-speed internet service in every room
- eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
- Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 hours & photocopy services
The Holiday Inn Express highlights above are subject to change without notice.
