Embassy Suites by Hilton Memphis East Germantown Area

1022 S Shady Grove Rd, Memphis, TN 38120 US
View Map Reservations: +1-800-219-2797
3.5 Star Property Near Lichterman Nature Center
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Average
3.0/5

Based on 1295 guest reviews

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  • Free reception
  • Free cooked-to-order breakfast
  • Free breakfast
  • Fitness facilities
  • Pool hoist on site
  • Wheelchair-accessible pool
  • Smoke-free property
Select Your Room:
08/09/2026 - 08/10/2026
Searching all hotel inventory networks
2 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Embassy Suites by Hilton Memphis East Germantown Area

Below are the verified reviews from guests that we have booked recently:
"Awesome place to stay and Excellent Staff."
Overall Score5.0/ 5
My stay was Great and the staff was very nice and professional. The room was comfortable and clean.
(Individual traveler, booked 1 room), from US flag
16-Jun-2026 Verified Review, stayed from Fri Jun 12 to Sat Jun 13 2026 at a $168.99 average nightly rate.
"Excellent"
Overall Score5.0/ 5
Staff was very friendly and helpful. I would book again. The food was excellent.
(Individual traveler, booked 1 room), from US flag
09-Mar-2026 Verified Review, stayed from Wed Mar 04 to Sun Mar 08 2026 at a $169.99 average nightly rate.
"Wonderful"
Overall Score5.0/ 5
Staff was amazing, so welcoming and accommodating, The hotel is beautiful and clean. Music in lobby nice and not to loud. The omelets were perfect.
(Individual traveler, booked 1 room), from US flag
10-Jan-2026 Verified Review, stayed from Fri Jan 09 to Sat Jan 10 2026 at a $196.99 average nightly rate.
"Hostess at front check in desk"
Overall Score5.0/ 5
Absolutely phenomenal employee 👏🏾👏🏾👏🏾👏🏾 on the checking in desk.
(Individual traveler, booked 1 room), from US flag
09-Jan-2026 Verified Review, stayed from Thu Jan 08 to Sat Jan 10 2026 at a $169.99 average nightly rate.
"Fantastic,"
Overall Score5.0/ 5
Beautiful facility, really nice suite, wonderful breakfast. Highly recommended this place.
(Individual traveler, booked 1 room), from US flag
15-Oct-2025 Verified Review, stayed from Sun Oct 12 to Mon Oct 13 2025 at a $143.10 average nightly rate.
"Great Hotel"
Overall Score5.0/ 5
We had a great stay, the room was fantastic and the staff was wonderful.
(Individual traveler, booked 1 room), from US flag
09-Sep-2025 Verified Review, stayed from Sat Sep 06 to Sun Sep 07 2025 at a $165.99 average nightly rate.
"Hotel"
Overall Score5.0/ 5
the hotel is excellent
(Individual traveler, booked 1 room), from US flag
17-Aug-2025 Verified Review, stayed from Wed Aug 13 to Thu Aug 14 2025 at a $173.40 average nightly rate.
"Nice area. Good restaurants."
Overall Score3.0/ 5
Hotel room was not up to the usual standards of Embassy Suites. Wasn’t very clean.
(Individual traveler, booked 1 room), from US flag
07-Jul-2025 Verified Review, stayed from Sun Jun 29 to Mon Jun 30 2025 at a $166.99 average nightly rate.
"Degrading and disrespected."
Overall Score2.0/ 5
I have a handicap license, but I was still charged for parking. I was told that there were no two bdrm suites, but discovered there is.
(Individual traveler, booked 1 room), from US flag
11-Jun-2025 Verified Review, stayed from Fri Jun 06 to Sun Jun 08 2025 at a $156.99 average nightly rate.
"Amazing!"
Overall Score5.0/ 5
Very clean and the staff so great. I will definitely return to this hotel. Excellent food! George was very helpful. Basically we had a fantastic time there. Once again, very, very clean.
(Individual traveler, booked 1 room), from US flag
20-Apr-2025 Verified Review, stayed from Thu Apr 17 to Sun Apr 20 2025 at a $160.32 average nightly rate.

Summary of Verified Reviews

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Property Description

Located in Memphis, Embassy Suites by Hilton Memphis East Germantown Area is in the business district, within a 10-minute drive of Memphis Botanic Garden and University of Memphis. This hotel is 6.5 mi (10.5 km) from TPC Southwind and 7.4 mi (12 km) from Simmons Bank Liberty Stadium.

Enjoy a satisfying meal at Grissini's serving guests of Embassy Suites by Hilton Memphis East Germantown Area. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.

Make yourself at home in one of the 220 air-conditioned rooms featuring refrigerators and microwaves. 55-inch LCD televisions with premium TV channels provide entertainment, with wired and wireless internet access available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Distances are displayed to the nearest 0.1 mile and kilometer.

Lichterman Nature Center - 1.3 km / 0.8 mi
May Park - 3.2 km / 2 mi
Baptist Memorial Hospital-Memphis - 4 km / 2.5 mi
Regional One Health East Campus - 4.6 km / 2.9 mi
Methodist Le Bonheur Germantown Hospital - 5.4 km / 3.4 mi
Theatre Memphis - 5.5 km / 3.4 mi
Audubon Park - 5.6 km / 3.5 mi
Willow Park - 5.7 km / 3.6 mi
Germantown Performing Arts Centre - 5.8 km / 3.6 mi
Dixon Gallery and Gardens - 6 km / 3.7 mi
Madison Cypress Lakes - 6.3 km / 3.9 mi
Leftwich Tennis Center - 6.4 km / 4 mi
Memphis Botanic Garden - 6.5 km / 4 mi
McFarland Park - 7.2 km / 4.5 mi
Hickory Ridge Mall - 7.3 km / 4.5 mi

The preferred airport for Embassy Suites by Hilton Memphis East Germantown Area is Memphis International Airport (MEM) - 18.8 km / 11.7 mi

Featured amenities include wired internet access (surcharge), a business center, and express check-in. Planning an event in Memphis? This hotel has 4232 square feet (393 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Take advantage of recreation opportunities such as a fitness center, or other amenities including wireless internet access (surcharge) and gift shops/newsstands. This hotel also features wedding services, a television in a common area, and a banquet hall.

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Free reception
  • Conference space size (meters) - 393
  • Wired internet access - surcharge
  • WiFi (surcharge)
  • Number of bars/lounges - 1
  • Assistive listening devices available
  • Wheelchair accessible parking
  • Internet access - wireless
  • Free cooked-to-order breakfast
  • No accessible shuttle
  • Wheelchair-accessible on-site restaurant
  • Free breakfast
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Electric car charging station
  • Number of accessible parking spaces - 8
  • Wheelchair-accessible meeting spaces/business center
  • Daily
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Uncovered parking
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Vending machine
  • Wheelchair-accessible van parking
  • Express check-in
  • Year Built - 1989
  • Total number of rooms - 220
  • Number of floors - 5
  • Professional property host/manager
  • LGBTQIA+ friendly
  • No rollaway/extra beds available
  • Car recommended
  • Wheelchair-accessible path to elevator
  • Meeting rooms
  • Pool hoist on site
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wedding services
  • Registration desk height (centimeters) - 111
  • Elevator door width (inches) - 42
  • Off-street parking
  • Registration desk height (inches) - 44
  • Stairwell handrail height (inches) - 31
  • Elevator door width (centimeters) - 106
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Stairwell handrail height (centimeters) - 80
  • Business center
  • 24-hour front desk
  • Number of restaurants - 1
  • Housekeeping on request
  • Smoke-free property
  • Safe-deposit box at front desk
  • Self parking (surcharge)
  • Conference space
  • Computer station
  • Wheelchair accessible path of travel
  • ATM/banking
  • Conference space size (feet) - 4232

Airport & Shuttle Information

Memphis International

Local Shuttle Info: To and from the airport and within a 3 mile radius of the hotel.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Maximum number of pets per room 2

Only dogs and cats are allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

No pets allowed, only service animals.

Misc Fees / Policies

  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Uncovered self parking fee: USD 10 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Cleaning Policies

Contactless check-in is available

Contactless check-out is available

Cashless transactions are available

Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

About Embassy Suites

  • Free Cooked-to-Order Breakfast
  • Offer spacious Two-Room Suites great for groups or large families
  • Free snacks and drinks during evening reception for all ages
  • Can pre-order services online before arriving

The Embassy Suites highlights above are subject to change without notice.

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