Verified Reviews of Holiday Inn Express La Mesa Near Sdsu An Ihg Hotel
Below are the verified reviews from guests that we have booked recently:
"Would give 0 if I could."
Overall Score1.0/ 5
There was a literal used douche in the bag with the hotel hairdryer. Could not be more repulsive. I reported it to staff and management during my stay, they agreed that it was disgusting, but did nothing to correct the situation. Will absolutely never stay at this brand again.
Lynd J. (Individual traveler, booked 1 room), from
10-Aug-2024 Verified Review, stayed from Fri Jul 12 to Sun Jul 14 2024 at a $232.10 average nightly rate.
"Poor Hygiene"
Overall Score2.0/ 5
Good evening. Upon check in, I requested housekeeping for Saturday. I was here for a funeral and thought a freshened room would be nice to return to. That did not happen. When I grabbed the hair dryer bag tonight, a used douche container and applicator fell out of the dryer bag. When I called the front desk, the gal who answered the phone agreed that it was totally gross. She didn’t offer to bring a sanitized dryer for me to use. I used my hand sanitizer to clean the dryer as I still needed to use one. My review is poor cleanliness, poor hygiene, apathy for a guest’s health and welfare and failure to accommodate a guest’s request.
Lynd J. (Individual traveler, booked 1 room), from
14-Jul-2024 Verified Review, stayed from Fri Jul 12 to Sun Jul 14 2024 at a $232.10 average nightly rate.
"Smooth Stay!"
Overall Score4.0/ 5
Good hotel. Smooth stay!
Husam S. (Individual traveler, booked 1 room), from
15-Feb-2024 Verified Review, stayed from Wed Feb 07 to Tue Feb 13 2024 at a $131.49 average nightly rate.
"Good"
Overall Score4.0/ 5
Clean, friendly, overall good experience.
Florence T. (Individual traveler, booked 1 room), from
03-Jan-2024 Verified Review, stayed from Mon Jan 01 to Tue Jan 02 2024 at a $110.99 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Holiday Inn Express La Mesa Near Sdsu An Ihg Hotel
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Come and visit La Mesa''s newest and only full service property! Close proximity to all major attractions, shopping, dining, etc. Our #1 priority is making sure that you receive the highest level of service whether you are here for business or pleasure! We have a great location just 2 miles from San Diego State University, with easy access to the Interstate 8, 94 and the 125.
Amenities / Features
Airport & Shuttle Information
San Diego International Airport, Lindberg Field12 miles (14 minutes)
Local Shuttle Info: None
Breakfast Information
Breakfast daily. Also available, our Market shop available in our lobby with a variety of breakfast items and other additional delicious snacks for sale.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are
not allowed.
Parking Info
Self-Parking at $16 per night
Internet / WiFI
Complimentary Wi-Fi in all guest rooms.
About Holiday Inn Express
- Free Express Start Breakfast
- Have their own 100% Arabica Smart Roast Coffee
- Free high-speed internet service in every room
- eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
- Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 hours & photocopy services
The Holiday Inn Express highlights above are subject to change without notice.