Our Hotel Planner Expert Reviews of Hilton San Francisco Union Square
Our expert planners periodically visit and review the hotels we represent in person. "The city's largest hotel can provide anything you need!"
Overall Score4.0/ 5
The Hilton is the largest hotel in San Francisco, and one of the largest hotels on the west coast. They have 3 towers, almost 2000 rooms, and 110000 sq. feet of meeting space. They definitely have the "giant monster hotel" feel, which some groups will love and some will dislike. Everything in the hotel is upscale and highly efficient, from their front desk operations to the layout of their rooms. This is a sharp, crisp hotel for business meetings, possessing every amenity a company could want (upscale, sequestered conference rooms, a fedex center and starbucks in the lobby, ect). They would also be a fine choice for weddings and social celebrations, although they lack the 'romance' and 'frivolity' of many other options in the city. They have a good, central location and a highly professional team. Their large reception room at the very top of the building has the most impressive views of the city I have seen to date (giant windows on all sides). This is a very solid choice for our groups.
Aria T from
27-Sep-2013 Verified Review
Verified Reviews of Hilton San Francisco Union Square
Below are the verified reviews from guests that we have booked recently:
"Typical conference hotel, but won't go back."
Overall Score2.0/ 5
No free WiFi unless you sign up for membership, which didn't work, so I had no WiFi (Called the concierge multiple times, but didn't pick up) staff not so friendly old pillow covers with holes.
Jiwon B. (Individual traveler, booked 1 room), from
01-Aug-2024 Verified Review, stayed from Mon Jul 29 to Wed Jul 31 2024 at a C$192.99 average nightly rate.
"Great location to stay. Hospitality was good and staff was very helfull."
Overall Score5.0/ 5
Great experience. It’s location is central, which is a big relief!
Sangeeta K. (Individual traveler, booked 1 room), from
02-Jun-2024 Verified Review, stayed from Tue May 28 to Thu May 30 2024 at a 12702.75 average nightly rate.
"A lovely stay in San Francisco!"
Overall Score5.0/ 5
I recently had the pleasure of staying at the Hilton in Union Square San Francisco and it exceeded all my expectations. From the moment I stepped into the lobby, I was greeted by a warm and inviting atmosphere. The staff were exceptionally friendly and attentive, making me feel welcome throughout my entire stay. The room was not only comfortable but also impeccably clean. The attention to detail in maintaining cleanliness was impressive. The bed was cozy and the amenities provided added an extra touch of luxury to my stay. I wish I had a higher floor and better view! The hotel's location is truly unbeatable. It's centrally located, making it easy to explore the vibrant city of San Francisco. Whether I wanted to shop, dine, or explore local attractions, everything was within walking distance or a short ride away. The on site dining options were outstanding. I enjoyed delicious meals at the hotel's restaurant and the conference breakfast spread was a delightful way to start my day. The variety and quality of the food were commendable. The Hilton's commitment to customer service was evident in every interaction. The staff went above and beyond to ensure that my needs were met and they were always ready to assist with a smile. It's clear that the team takes pride in providing an exceptional guest experience. Overall, my stay at the Hilton in Union Square San Francisco was nothing short of fantastic. I highly recommend this hotel to anyone looking for a luxurious and convenient stay in the heart of San Francisco. I will certainly be returning on my next visit to the city. Thank you, Hilton, for making my stay memorable!
Delana E. (Individual traveler, booked 1 room), from
23-Jan-2024 Verified Review, stayed from Wed Jan 17 to Sun Jan 21 2024 at a $222.99 average nightly rate.
"Hotel was fine, staff friendly. "
Overall Score3.0/ 5
Hotel was fine, staff friendly.
Tony R. (Individual traveler, booked 1 room), from
23-Jan-2024 Verified Review, stayed from Thu Jan 18 to Sat Jan 20 2024 at a $239.99 average nightly rate.
"Clean Room with Beautiful View!"
Overall Score5.0/ 5
Very friendly service. Room was very clean and the view was beautiful; will be staying here again.
Zita T. (Individual traveler, booked 1 room), from
26-Sep-2023 Verified Review, stayed from Sat Sep 23 to Sun Sep 24 2023 at a $158.86 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Hilton San Francisco Union Square
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
In the heart of Union Square, theatre district and world class shopping and entertainment, Hilton San Francisco has everything to offer both the business and leisure travelers. Our new 13,000 sq. ft. Spa Fusion & Health Club offers urban resort comfort and wellness. We are centrally located in the Theater District, near Union Square and the city's best shopping, entertainment, and sightseeing attractions. Close to a central transportation hub, the hotel makes the rest of San Francisco and the Bay Area accessible via historic cable cars, antique trolleys, the subway, buses and, of course, boating in the bay. Are you planning a meeting? We offer the largest available private meeting space in the city. Choose from 110,000 square feet of space and state-of-the-art technology and services to match. Our new 13,000 sq. ft. Spa Fusion & Health Club coupled with our outdoor heated swimming pool and whirlpool makes the perfect refuge for relaxation and renewal. The full-service spa blends classical Eastern healing traditions with modern Western influences. Therapies reflect the uniqueness that is San Francisco. The 2,800 sq. ft. health club is stocked with high caliber fitness equipment including 22 pieces of cardiovascular equipment, Nautilus™ circuit training machines, free weights including able cross and Smith machine, Cardio Theater® personalized viewing systems, personal training and customized group exercise classes. If you're traveling on business, you'll enjoy in-room amenities such as dual-line telephones with speakerphone. And, you can fax, e-mail, or surf the Web with dataphones available in the hotel's public areas. Enjoy San Francisco in style at Hilton San Francisco!
Green Sustainability
We are committed to environmentally sound and earth-friendly sustainable practices in our operational activities, energy and water conservation, recycling, composting and purchasing.Recycling programHilton San Francisco is working hard to maximize our recycling efforts both in room and behind the scenes!•From batteries to bulbs we recycle over 271 tons per year•We recycle over 777 tons of cardboard, paper, cans, plastic each year•We donate in excess of 33 tons of supplies and equipment each year•Over 29.8 tons of grease are turned into bio-fuel each year•We encourage guests to recycle in-room with paper recycling bagsEarth Friendly practices•Hotel-wide use of non-toxic cleaning products•Hotel-wide use of water-based paints•Hotel-wide use of recycled content and biodegradable products•Organic and locally farmed produce, dairy, meats and seafood menus available•Donation of excess supplies, equipment and foodWithin our communitySan Francisco is home to some of the world’s most innovative environmental legislature and initiatives•SF-forward – environmental agenda that includes plans for a carbon neutral city government.•Climate Action Plan – Plan to reduce greenhouse gas emissions to 20% below 1990 levels by 2012•Sustainability Plan – developed 1996 outlining key environmental ideas, most having been implemented over the past decade.Organizations & Awards•Hilton San Francisco is an Energy-Star rated hotel•Partner-Member of Business Council for Climate Change•Lead Hotel & Founder of Hotel/Non-Profit Collaborative•Building Owner Managers’ Association (BOMA) Recycling and Earth Awards Task Force•Golden Dumpster Award – City of San Francisco Green Meeting Industry Council•Green Lodging Leadership Status – State of California•Corporate Recycler of the Year (CORY) Award winner
Amenities / Features
Airport & Shuttle Information
SFO- 14 miles - accessible by shuttle $14.00 per person each way or Bay Area Rapit Transit $4.95 each way, taxi is $35-40.00 each wayOAK- 18 miles each way; Shuttle $20-$22, BART $5.20 each way; Taxi $60-$65
Airport Shuttle?
Sorry,
no airport shuttle available.
Breakfast Information
Price subject to change - Full breakfast buffet -( price range $ 46 - $56)fresh fruit, oatmeal, pastries, toast, eggs, bacon, sausage, juice, coffee and much more
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are
not allowed.
Internet / WiFI
The price subject to change standard Wi-Fi is $13.00 per day
About Hilton Hotels and Resorts
- Bed & Breakfast Packages for two at select locations
- Have serenity beds made by Serta and Peter Thomas Roth hair & skincare bath amenities
- Pre-arrival planning services
- Pet Friendly Program
The Hilton Hotels and Resorts highlights above are subject to change without notice.