Portola Hotel & Spa at Monterey Bay

Two Portola Plaza, Monterey, CA 93940 US

View Map Reservations: +1-800-219-2797

4.0 Star Property Near Fisherman's Wharf

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Very Good

4.0/5

Based on 1917 guest reviews

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Number of outdoor pools - 1
Breakfast available (surcharge)
Fitness facilities
Pool hoist on site
Wheelchair-accessible pool
Stair-free path to entrance
Smoke-free property
Pool sun loungers

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01/02/2026 - 01/03/2026

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Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

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Portola Hotel & Spa at Monterey Bay

What's Nearby?

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Verified Reviews of Portola Hotel & Spa at Monterey Bay

Below are the verified reviews from guests that we have booked recently:

"Great place to stay"

Overall Score5.0/ 5

From the time we arrived until we departed everything was great. Friendly staff quick service .

Robert T. (Individual traveler, booked 1 room), from

15-Oct-2025 Verified Review, stayed from Sun Oct 12 to Tue Oct 14 2025 at a $213.81 average nightly rate.

"Very helpful, clean and friendly people."

Overall Score5.0/ 5

My third party booker totally misrepresented the room. The hotel staff were great at getting me a room that would work for our special needs. Can’t say enough about the front desk staff🙏🙏.

Paul B. (Individual traveler, booked 1 room), from

07-Jul-2025 Verified Review, stayed from Mon Jul 07 to Tue Jul 08 2025 at a $406.98 average nightly rate.

"Excellent"

Overall Score5.0/ 5

Very friendly staff and clean. They all did a fantastic job.

Abel M. (Individual traveler, booked 1 room), from

02-Jan-2025 Verified Review, stayed from Mon Dec 30 to Wed Jan 01 2025 at a $215.20 average nightly rate.

"Professional and helpful."

Overall Score5.0/ 5

I would recommend this hotel for anyone wanting a secure environment with great accommodations.

Glenda O. (Individual traveler, booked 1 room), from

21-Sep-2024 Verified Review, stayed from Fri Sep 20 to Sun Sep 22 2024 at a $471.99 average nightly rate.

Property Description

With a stay at Portola Hotel & Spa at Monterey Bay, you'll be centrally located in Monterey, just a 4-minute walk from Fisherman's Wharf and 15 minutes by foot from Cannery Row. This spa resort is 0.9 mi (1.5 km) from Monterey Bay and 1.6 mi (2.6 km) from Monterey Bay Aquarium.

Satisfy your appetite at Jacks Monterey, one of the resort's 2 restaurants. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Make yourself at home in one of the 379 air-conditioned rooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Monterey Convention Center - 0.1 km / 0.1 mi
Maritime Museum - 0.1 km / 0.1 mi
Monterey State Historic Park - 0.1 km / 0.1 mi
Monterey Pines Golf Club - 0.2 km / 0.1 mi
Golden State Theatre - 0.2 km / 0.1 mi
Fisherman's Wharf - 0.3 km / 0.2 mi
Monterey Sports Center - 0.4 km / 0.3 mi
Cooper-Molera Adobe - 0.5 km / 0.3 mi
Perry House - 0.5 km / 0.3 mi
Monterey Museum of Art - 0.5 km / 0.3 mi
Waterfront - 0.6 km / 0.3 mi
Stevenson House - 0.6 km / 0.4 mi
Colton Hall Museum - 0.6 km / 0.4 mi
Monterey State Beach - 0.8 km / 0.5 mi
Munras Avenue - 0.8 km / 0.5 mi

The nearest airports are:
Monterey Peninsula Airport (MRY) - 5.5 km / 3.4 mi
Salinas, CA (SNS-Salinas Municipal) - 33.9 km / 21.1 mi
Watsonville, CA (WVI-Watsonville Municipal) - 46.7 km / 29 mi

The preferred airport for Portola Hotel & Spa at Monterey Bay is Monterey Peninsula Airport (MRY).

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool, a fitness center, and bicycles to rent. This resort also features wireless internet access (surcharge), concierge services, and shopping on site.

Green Sustainability

Green Event Features Include: Zero waste meetings & events Composting of post-consumer organic wastes Video conferencing Environmentally friendly vendor & exhibit companies suggestions Open communication regarding the use of reusable or recyclable packing & materials Earth-friendly plastic & paper goods The utilization of China, glassware & silverware, replacing the use of to-go cups Organic & sustainable menu options (including Seafood Watch® Program) Team building activities with an emphasis on environmental awareness

Amenities / Features

Check In: 4:00 PM
Check Out: 12:00 PM
Dry cleaning/laundry service
Shopping on site
Garage
WiFi (surcharge)
Sailing nearby
Scuba diving nearby
Number of bars/lounges - 2
Number of outdoor pools - 1
Braille or raised signage
Assistive listening devices available
Wheelchair accessible parking
Bicycle rentals nearby
Wheelchair-accessible on-site restaurant
Visual alarms in hallways
Handrails in stairways
Multilingual staff
Electric car charging station
Breakfast available (surcharge)
Ecotours nearby
Laundry facilities
Elevator
Fitness facilities
Bicycle rentals on site
Secured parking
Wheelchair accessible (may have limitations)
Banquet hall
Fishing nearby
Wheelchair accessible
Food and water bowls
Wheelchair-accessible concierge desk
Vending machine

Number of buildings/towers - 9
Total number of rooms - 379
Number of floors - 7

Property does not require health documentation at check-in
Professional property host/manager
LGBTQIA+ friendly
Noise-free rooms not guaranteed
Guest will receive an email before arrival 72 hours
Guests will receive an email with special check-in instructions
Property does not offer onsite COVID-19 testing
On bay
By ocean
Parking height restrictions apply
Beach nearby

Secured parking
Wheelchair-accessible path to elevator
Pool hoist on site
Wheelchair-accessible registration desk
Windsurfing nearby
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Well-lit path to entrance
Stair-free path to entrance
Full-service spa
Boat tours nearby
Off-street parking
Luggage storage
24-hour front desk
Scooter/moped rentals nearby
Number of restaurants - 2
Housekeeping on request
Spa services on site
Golfing nearby
Smoke-free property
Safe-deposit box at front desk
Snorkeling nearby
Hiking/biking trails nearby
Surfing/bodyboarding nearby
Kayaking nearby
Self parking (surcharge)
Valet parking (surcharge)
Terrace
Pool sun loungers
ATM/banking
Concierge services

Airport & Shuttle Information

Monterey AirportDistance: 4 milesDrive TIme: 7 minutesSan Jose International Airport Distance: 70 milesDrive time: 1 hour San Francisco International Distance: 100 miles Drive time: 2 hours

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

6:00am – 10:30am Daily

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

$50.00 per day.

Parking Info

$25.00 Self Parking; $32.00 Valet Parking

Internet / WiFI

Complimentary Basic Guestroom Wi-Fi

Misc Fees / Policies

Fee for cooked-to-order breakfast: approximately USD 8 to 20 for adults, and USD 5 to 10 for children
Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
Fee for in-room wired internet: USD 9.95 per 24-hour period (rates may vary)
Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
Secured self parking fee: USD 29.04 per night (in/out privileges)
Secured valet parking fee: USD 37.17 per night (in/out privileges)
Pet deposit: USD 58.18 per night
Pet fee: USD 58.18 per accommodation (varies based on length of stay)
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Rollaway bed fee: USD 58.18 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Pool access available from 7:00 AM to 10:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
A car is not required for transportation to and from this property.
Parking height restrictions apply.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Cleaning Policies

To enhance safety of our guests and employees, we have implemented the following sanitation and safety protocols based on the most current information for the hospitality industry:Sanitizing shared equipment and high touch areas (especially in public spaces) on a regular schedule throughout the day. Hand sanitizer stations are available in key areas throughout the hotel, including the hotel main entrances, front desk, and elevator landingsMasks for employees are optional. Masks for employees and guests are available upon requestEach guest room is cleaned with approved disinfectants with special attention to high-touch surfaces, including door handles, light switches, and TV remotes.All guest rooms are cleaned upon departure

Contactless check-in is available

Contactless check-out is available

Cashless transactions are available