Fairmont The Norfolk

Harry Thuku Road, Nairobi 00200 KE
View Map Reservations: +1-800-219-2797
5.0 Star Property Near City Market
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Very Good
4.0/5

Based on 148 guest reviews

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  • Free wired internet
  • Free WiFi
  • Number of poolside bars - 1
  • Number of outdoor pools - 1
  • Breakfast available (surcharge)
  • Fitness facilities
  • Vegetarian breakfast available
  • Pool umbrellas
  • Free self parking
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12/19/2024 - 12/20/2024
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5 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

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Property Description

A stay at Fairmont The Norfolk places you in the heart of Nairobi, steps from University of Nairobi and a 3-minute drive from Kenyatta International Convention Centre. This family-friendly hotel is 2.4 mi (3.9 km) from Sarit Centre and 3.4 mi (5.5 km) from Yaya Centre.

Enjoy international cuisine at Lord Delamere Terrace, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Make yourself at home in one of the 170 guestrooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.

Distances are displayed to the nearest 0.1 mile and kilometer.

University of Nairobi - 0.1 km / 0.1 mi
Kenya National Theatre - 0.2 km / 0.1 mi
Jeevanjee Gardens - 0.4 km / 0.3 mi
City Market - 0.7 km / 0.4 mi
Tom Mboya Statue - 0.8 km / 0.5 mi
Nairobi National Museum - 0.8 km / 0.5 mi
Central Park - 0.8 km / 0.5 mi
Nairobi Gallery - 1.3 km / 0.8 mi
Uhuru Park - 1.4 km / 0.9 mi
City Hall - 1.4 km / 0.9 mi
City Square - 1.5 km / 0.9 mi
Teleposta Towers - 1.5 km / 0.9 mi
Kenyatta Mausoleum - 1.5 km / 0.9 mi
National Archives - 1.6 km / 1 mi
Kenyatta International Convention Centre - 1.6 km / 1 mi

The nearest airports are:
Nairobi (WIL-Wilson) - 6.4 km / 4 mi
Jomo Kenyatta Intl. Airport (NBO) - 18.3 km / 11.3 mi

The preferred airport for Fairmont The Norfolk is Jomo Kenyatta Intl. Airport (NBO).

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Nairobi? This hotel has 2196 square feet (204 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Amenities / Features

  • Check In: 12:30 PM
  • Check Out: 10:00 AM
  • Minimum age of oldest guest: 18
  • Renewable energy source - geothermal
  • Babysitting or childcare (surcharge)
  • Free wired internet
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of outdoor pools - 1
  • Number of swim-up bars - 1
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • All property's electricity comes from renewable sources
  • Comprehensive food waste policy
  • Energy-saving switches
  • Eco-friendly toiletries
  • Vegetable garden
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • Recycling
  • LED light bulbs
  • Vegan menu options available
  • No accessible shuttle
  • Vegetarian menu options available
  • Multilingual staff
  • Conference center
  • Number of accessible parking spaces - 1
  • Breakfast available (surcharge)
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Double-glazing on all windows
  • Locally-sourced food on site (80% or more)
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Organic food
  • Showcase for local artists
  • Banquet hall
  • Ballroom
  • Humane animal treatment
  • Locally-owned & organized tours & activities
  • Express check-in
  • Wheelchair-accessible registration desk
  • Garden
  • Wedding services
  • Water-efficient showers only
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Housekeeping on request
  • Year Built - 1904
  • Total number of rooms - 170
  • Number of floors - 3
  • Professional property host/manager
  • Green Globe
  • Terrace
  • ATM/banking
  • Concierge services
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Comprehensive recycling policy
  • Bulk dispenser for toiletries
  • Vegetarian breakfast available
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Pool umbrellas
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Conference space size (meters) - 204
  • Reusable cups only
  • Reusable tableware only
  • Biodegradable/compostable straws
  • Limo or town car service available
  • No single-use plastic water bottles
  • Designated smoking areas
  • Internet access - wireless
  • Fitness classes on site
  • Airport transportation (surcharge)
  • Water dispenser
  • Coffee/tea in common areas
  • Wheelchair accessible (may have limitations)
  • Meeting rooms
  • Change of bed sheets (on request)
  • Spa treatment room(s)
  • Health club
  • Change of towels (on request)
  • Internet access in public areas - surcharge
  • Internet access in public areas - high speed
  • Full-service spa
  • Registration desk height (centimeters) - 900
  • Elevator door width (inches) - 47
  • Registration desk height (inches) - 354
  • Elevator door width (centimeters) - 120
  • Number of restaurants - 2
  • Spa services on site
  • Golfing nearby
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Steam room
  • Free self parking
  • Conference space
  • Free valet parking
  • Pool sun loungers
  • Conference space size (feet) - 2196

Airport & Shuttle Information

Jomo Kenyatta International Airport, 20 KM

Airport Shuttle? Yes! There is an airport shuttle.

Breakfast Information

Only our best has been served to our guests. Although food styles and trends have changed over the years, one thing has remained constant - our pride in providing our guests with the finest in service and hospitality. Our Banquet menus, like our restaurant menus, celebrate great International cuisine. Our renowned Culinary Brigade use fresh regional ingredients and local delicacies to bring a contemporary taste to the table. You will find modern interpretations of classic recipes and traditional dishes - with an emphasis on flavor. This means an honest belief and dedication to sourcing and using wholesome ingredients, which are often direct from the grower - always seasonal and sometimes unique to the area. From Acacia wild honey to the Coastal seafood and the fruits from local farmers, we select fresh seasonal ingredients!

Pet Friendly?

Pets not allowed

Misc Fees / Policies

  • Fee for buffet breakfast: approximately KES 4500 for adults and KES 2250 for children
  • Airport shuttle fee: KES 8000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Cleaning Policies

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

About Fairmont Hotels

  • Offer a wide range of properties from historic hotels, elegant resorts, and modern city centered locations
  • The Fairmont President's Club is a guest recognition program where members can get special benefits such as free high-speed internet service, Fairmont fit athletic wear, use of golfclubs in certain locations, a members-only reservation line making it faster and easier to check-in/check-out, and other exclusive offers. The best part of the program is that its free to join
  • Fairmont also has a Green Partnership Program helping to reduce the amount of energy, water, and waste used
  • Luxury amenities at these propertiesinclude the Willow Stream Spas, to unwind and relax, golf and ski resorts for sport enthusiasts, specialized cocktails, and wonderful boardroom and meeting space facilities

The Fairmont Hotels highlights above are subject to change without notice.

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