Verified Reviews of Four Points by Sheraton Chicago Westchester / Oak Brook
Below are the verified reviews from guests that we have booked recently:
"Poor Amenities"
Overall Score3.0/ 5
No pen, no paper. Not even a chair to relax in! Just that crappy desk chair! You guys are raising your prices and getting cheap! I stay often. Not a good way to welcome guests!
William M. (Individual traveler, booked 1 room), from
16-Jun-2025 Verified Review, stayed from Sat Jun 14 to Mon Jun 16 2025 at a $117.60 average nightly rate.
"Cleanliness"
Overall Score2.0/ 5
Room was not cleaned for two days straight. The first day I called twice the second day I said to my self “forget this”!
Maria K. (Individual traveler, booked 1 room), from
27-May-2025 Verified Review, stayed from Fri May 23 to Mon May 26 2025 at a $122.99 average nightly rate.
Summary of Verified Reviews
Property Description
The Newly renovated Four Points Chicago Westchester/Oakbrook is conveniently located between O'Hare International Airport (ORD) and Chicago Midway Airport (MDW). Our area host a variety of attractions, Oakbrook Mall, Brookfield Zoo, just minutes from several major interstates I-55, I-88, I-290/294. We are just 13 miles from Downtown Chicago, where you can enjoy both business and social elements including Willis Tower Skydeck, Navy Pier, the Magnificent Mile, Gorgeous Grant park, an array of Museums and more. Easily explore the top things to do in Westchester, IL, when you stay at our hotel. Plus, enjoy our warm cozy guest rooms featuring fast & free Wi-Fi, an on-site restaurant and lounge, free parking and local craft beer straight from the tap with our Best Brews® program. Plan your next meeting with us in our newly designed meeting space, with flexible set-up options so that you get exactly what you need. Unwind and workout during your stay at the Four Points Chicago Westchester/Oakbrook in our brand new state of the art 24-hour fitness center.
Green Sustainability
Make a Green Choice (MAGC) is our guest-facing sustainability and loyalty program in which our guests can choose to help reduce our environmental footprint. Any guest at a participating Marriott hotel can Make a Green Choice by forgoing full housekeeping for up to three days in a row (excluding their check-out day).
Amenities / Features
Airport & Shuttle Information
Nearest airports- 14 miles Midway and Ohare. Negotiated rate with local taxi American: $33.00 one way.
Local Shuttle Info: For Individuals - Monday - Friday: reservations requiredFor Groups - Monday through Sunday, by group contract
Breakfast Information
Enjoy our brand new on site restaurant.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are
not allowed.
Parking Info
Free parking for guest rooms, meeting room delegates and tour/coach buses
Internet / WiFI
Make good use of our fast and free Wi-Fi.
Cleaning Policies
Marriott International Statement on Cleaning ProtocolsWe take standards for hygiene and cleanliness very seriously and are taking steps to ensure the safety of our guests and associates. The Company has been closely monitoring the Centers for Disease Control and Prevention (CDC) and World Health Organization statements regarding the coronavirus (COVID-19). On a daily basis, our hotels around the world are working to ensure that they meet the latest guidance on hygiene and cleaning. Our hotels’ health and safety measures are designed to address a broad spectrum of viruses, including COVID-19, and include everything from handwashing hygiene and cleaning product specifications to guest room and common area cleaning procedures. Specific steps Marriott is taking include: Associate Health, Safety and Knowledge, Cleaning Products and Protocols, & Event Notification
About Four Points
- Over 150 hotels in 30 countries
- Free bottled water, coffee, and internet access
- Great local beer with Beer Brews
- Comfortable beds
- Smoke-free property
- Lounge offers specialty cocktails
- Fitness facilities
- Cooked-to-order breakfast available for a fee
- Handicap accessible rooms & other specific accessibility needs available
The Four Points highlights above are subject to change without notice.
