Verified Reviews of The Westin Kansas City at Crown Center
Below are the verified reviews from guests that we have booked recently:
"Great Stay"
Overall Score5.0/ 5
Came to Kansas City to see the WWI and the Arabia museum. Hotel is in a great location close to both attractions. We had two rooms and they both looked like they had recently been redone. Great space in room, nice view of city skyline, with a very comfortable bed. We did have to have someone look at the air conditioner, but they were very prompt in their response and had it fixed quickly. Parking was convenient but pricey. Don't bring a large tall vehicle into the underground garage as there isn't a lot of headroom. Everyone in the staff that we had dealings with were very friendly and helpful. Would not hesitate to stay there again next time we come to KC.
Pam J. (Group coordinator, booked 2 rooms), from
21-Mar-2026 Verified Review, stayed from Thu Mar 19 to Fri Mar 20 2026 at a $263.11 average nightly rate.
"We had a wonderful time"
Overall Score5.0/ 5
Savanna at the front desk did a great job checking us in she started our stay perfect from the very beginning.
Marlene D. (Individual traveler, booked 1 room), from
15-Dec-2025 Verified Review, stayed from Fri Dec 12 to Sun Dec 14 2025 at a $586.99 average nightly rate.
"In KC to see family"
Overall Score4.0/ 5
This hotel is perfectly located close to the free street car on Main Street. It’s a large property but extra well maintained and clean. Kasey at the front desk was extremely welcoming and informative. Bar was well stocked with friendly staff. Pool was clean and warm. All in all a very nice hotel.
Stephen K. (Individual traveler, booked 1 room), from
10-Oct-2025 Verified Review, stayed from Tue Oct 07 to Thu Oct 09 2025 at a $285.49 average nightly rate.
Summary of Verified Reviews
Property Description
The Westin Kansas City at Crown Center is directly connected to Crown Center and to Union Station via The Link, five minutes from the Kansas City Power & Light Entertainment District, five minutes (8 blocks) from Convention Center, thirty minutes (22 miles) from Kansas City International Airport and 10 minutes (3.5 miles) from The Country Club Plaza shopping and dining area.Kansas City’s finest cultural, business, shopping, dining and entertainment center; featuring over three dozen Shops, 20+ restaurants and lounges, postal & shipping services, Hallmark Visitors Center, Kaleidoscope, SEA LIFE Aquarium, LEGOLAND Discovery Center, seasonal Crown Center Ice Terrace (Ice Rink), Coterie Children’s Theatre and Off Centre Theatre.
Amenities / Features
Airport & Shuttle Information
Kansas City International (MCI) is 25 min/23 miles. Super Shuttle is $19 one-way, $31 roundtrip; Taxis are approx $50 one-way.
Local Shuttle Info: The Westin Kansas City Hotel at Crown Center is pleased to offer our guests a complimentary shuttle service. The shuttle travels between the hotel and the Power and Light District as well as the Freight District.Shuttle Information:Runs Monday - Saturday, 3PM-10PM Available upon request for trips to local businesses in the immediate area, weekdays 7AM-10AM Shuttles guests between the hotel and the Power and Light District and the Freight District. Please call or visit the front desk for more information.
Breakfast Information
As a registered guest at The Westin Kansas City at Crown Center hotel, you may dine in either of the Crown Center complex hotels or four of our Crown Center restaurants and charge your bill to your room.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.
The hotel accepts dogs that weigh less than 40 pounds for no additional charge. Guests with dogs over this weight limit are billed a one-time, non-refundable fee of $50 per stay. Upon arrival, we'll offer you a Westin Heavenly Dog Bed and a welcome amenity with information and supplies for your pet. Guests with dogs will be required to sign a damage waiver upon check-in. Parking Info
Self Parking: $18.00 per dayValet Parking: $25.00 per day; Parking charged to guest room
About Westin
- Designed for wellness
- Comfortable beds: Westin Heavenly Bed
- Healthy foods and world class fitness areas
- Over 200 locations worldwide
The Westin highlights above are subject to change without notice.
