Mercure Queenstown Resort

Sainsbury Road, Queenstown 9300 NZ
View Map Reservations: +1-800-219-2797
4.0 Star Property Near Steamer Wharf
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Very Good
4.0/5

Based on 981 guest reviews

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  • Free WiFi
  • Number of outdoor pools - 1
  • Breakfast available (surcharge)
  • Fitness facilities
  • Free newspapers in lobby
  • Vegetarian breakfast available
  • Pool umbrellas
  • Swimming pool
  • Smoke-free property
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09/16/2024 - 09/17/2024
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6 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

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Property Description

Located in Queenstown (Fernhill), Mercure Queenstown Resort is within a 5-minute drive of Lake Wakatipu and Kiwi and Birdlife Park. This upscale hotel is 1.6 mi (2.5 km) from Skyline Queenstown and 2.1 mi (3.4 km) from Queenstown Gardens.

Grab a bite at South Eatery Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily for a fee.

Make yourself at home in one of the 148 individually furnished guestrooms. Complimentary wired internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Distances are displayed to the nearest 0.1 mile and kilometer.

Mt Crichton Loop Track - 0.4 km / 0.3 mi
SKYCITY Wharf Casino - 1.9 km / 1.2 mi
Lake Wakatipu - 1.9 km / 1.2 mi
Steamer Wharf - 2 km / 1.2 mi
TSS Earnslaw Steamship - 2 km / 1.2 mi
Creative Queenstown Arts & Crafts Market - 2 km / 1.3 mi
Steamer Wharf - 2 km / 1.3 mi
Fear Factory Queenstown - 2.1 km / 1.3 mi
Queenstown Beach - 2.1 km / 1.3 mi
Toi o Tahuna - 2.1 km / 1.3 mi
Skycity Queenstown Casino - 2.2 km / 1.3 mi
Underwater Observatory - 2.2 km / 1.4 mi
Queenstown Mall - 2.3 km / 1.4 mi
Williams Cottage - 2.3 km / 1.5 mi
Cookie Time - 2.4 km / 1.5 mi

The preferred airport for Mercure Queenstown Resort is Queenstown Intl. Airport (ZQN) - 10 km / 6.2 mi

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Queenstown? This hotel has 3272 square feet (304 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.

Spend the day on the slopes, or enjoy recreational amenities including an outdoor pool and a spa tub. This hotel also features complimentary wireless internet access, concierge services, and ski storage. You'll be on the slopes in no time with the ski shuttle (surcharge).

Green Sustainability

Planet 21

Amenities / Features

  • Check In: 2:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 18
  • Proposal/romance packages available
  • Sailing nearby
  • Free WiFi
  • Number of bars/lounges - 1
  • Downhill skiing nearby
  • Number of spa tubs - 1
  • Cross-country skiing nearby
  • Number of outdoor pools - 1
  • Ski storage
  • Wheelchair accessible parking
  • Bicycle rentals nearby
  • Snowboarding nearby
  • Tours/ticket assistance
  • Energy-saving switches
  • Eco-friendly toiletries
  • Vegetable garden
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • Recycling
  • LED light bulbs
  • Vegan menu options available
  • Wheelchair-accessible lounge
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Horse riding nearby
  • Multilingual staff
  • Mountain climbing nearby
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Segway rental/tour nearby
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Rafting nearby
  • Elevator
  • Fitness facilities
  • Double-glazing on all windows
  • Locally-sourced food on site (80% or more)
  • Sustainability/community reinvestment (10% revenue or more)
  • Bicycle rentals on site
  • Guest education on local ecosystems and culture
  • Annual carbon offsets
  • Public winery tours
  • Organic food
  • Private winery tours
  • Showcase for local artists
  • Banquet hall
  • Wheelchair-accessible concierge desk
  • Vending machine
  • Locally-owned & organized tours & activities
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Wheelchair-accessible public washroom
  • Picnic area
  • Garden
  • Free newspapers in lobby
  • Wedding services
  • Private picnics
  • Couples/private dining
  • Water-efficient showers only
  • Total number of rooms - 148
  • LGBTQ friendly
  • Property does not offer onsite COVID-19 testing
  • Qualmark Sustainable Tourism Business Award
  • Property does not require health documentation at check-in
  • Luggage storage
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Scooter/moped rentals nearby
  • Housekeeping on request
  • Terrace
  • Concierge services
  • Dry cleaning/laundry service
  • Comprehensive recycling policy
  • Bulk dispenser for toiletries
  • Vegetarian breakfast available
  • Ziplining nearby
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Pool umbrellas
  • No single-use plastic soda bottles
  • Number of meeting rooms - 3
  • No single-use plastic stirrers
  • Conference space size (meters) - 304
  • Reusable cups only
  • Swimming pool
  • Reusable tableware only
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Fireplace in lobby
  • Snowmobiling nearby
  • Ski equipment rental shops nearby
  • Parasailing nearby
  • Ski lessons available nearby
  • Ecotours nearby
  • Coffee/tea in common areas
  • Snowshoeing nearby
  • Mountain biking nearby
  • Wheelchair accessible (may have limitations)
  • Casino nearby
  • Health or beauty spa nearby
  • Change of bed sheets (on request)
  • Skydiving nearby
  • Change of towels (on request)
  • Ski shuttle (surcharge)
  • Rock climbing nearby
  • Off-street parking
  • Coin laundry on site
  • Number of restaurants - 2
  • Golfing nearby
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snorkeling nearby
  • Snack bar/deli
  • Sauna
  • Children's pool
  • Hiking/biking trails nearby
  • Free self parking
  • Kayaking nearby
  • Conference space
  • Pool sun loungers
  • Conference space size (feet) - 3272
  • 24-hour business center

Airport & Shuttle Information

Queenstown AirportSuper Shuttle is also available from AirportOne Way Taxi cost: NZ$45.00

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

$23.00 full American Buffet Breakfast

Pet Friendly?

Pets not allowed

No pets

Internet / WiFI

Free wifi in the Lobby area, for 30 minutes or 1GB. $10.00 for 24 hours up to 1GB.

Misc Fees / Policies

  • Fee for buffet breakfast: approximately NZD 32 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 65 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 100

We have included all charges provided to us by the property.

  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Electrostatic spray is used for disinfection

Cashless transactions are available

Contactless food service / room service is available

Food service has been amended for enhanced safety

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

About Mercure

  • Midscale hotel with warm, contemporary rooms
  • The Park Sleep & Fly offer includes 1 night acoomodations, airport transfer by shuttle service and up to 15 days of free parking
  • Coffee and tea tasting
  • Buffet breakfast with both local and international food items or the Express & Co. breakfast formula is served at the bar until noon. Enjoy a hot drink, a glass of orange juice, and some bread with jam, or other delicious pastries
  • Ready to Spa packages includes accommodation, breakfast, and one spa treatment
  • Great meeting space for any special occasion

The Mercure highlights above are subject to change without notice.

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