SureStay Plus Hotel by Best Western Susanville

2785 Main Street, 2785, Susanville, CA 96130-4741 US
View Map Reservations: +1-800-219-2797
2.5 Star Property Near Lassen County Fairgrounds
AI Disclaimer

This tool is powered by OpenAI's ChatGPT service. We strive to provide 100% accurate and reliable data to our customers, but third-party content generated by AI, including OpenAI's ChatGPT, can sometimes make errors for various reasons, such as incomplete or inaccurate responses. We advise all customers to exercise caution and to use your best judgment regarding the fidelity of ChatGPT's responses.

Select My Room
Very Good
4.0/5

Based on 519 guest reviews

Show Guest Reviews
  • Free full breakfast
  • Free RV, bus, truck parking
  • Free WiFi
  • Number of outdoor pools - 1
  • Stair-free path to entrance
  • Free use of nearby fitness center
  • Free breakfast
  • Outdoor seasonal pool
  • Smoke-free property
Select Your Room:
12/18/2024 - 12/19/2024
Searching all hotel inventory networks
4 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of SureStay Plus Hotel by Best Western Susanville

Below are the verified reviews from guests that we have booked recently:
"Clean & Comfy"
Overall Score4.0/ 5
Clean room and comfortable bed.
(Individual traveler, booked 1 room), from US flag
08-Sep-2024 Verified Review, stayed from Thu Sep 05 to Fri Sep 06 2024 at a $163.99 average nightly rate.
"Comfortable"
Overall Score4.0/ 5
Clean comfortable, pleasant helpful staff.
(Individual traveler, booked 1 room), from US flag
13-Apr-2024 Verified Review, stayed from Fri Apr 12 to Sun Apr 14 2024 at a $143.99 average nightly rate.
"Perfect for our needs."
Overall Score4.0/ 5
We just were stopping for the night. Excellent service, Clean rooms. Breakfast was good.
(Individual traveler, booked 1 room), from US flag
01-Jan-2024 Verified Review, stayed from Fri Dec 29 to Sat Dec 30 2023 at a $114.99 average nightly rate.
"Beautiful Rooms"
Overall Score5.0/ 5
Staff was great! Room was beautiful!
(Individual traveler, booked 1 room), from US flag
10-Aug-2023 Verified Review, stayed from Wed Aug 09 to Thu Aug 10 2023 at a $172.99 average nightly rate.

Summary of Verified Reviews

Meta-Review Widget
Review Semantics by TrustYou

Property Description

Located in Susanville, Surestay Plus Hotel by Best Western Susanville is within a 5-minute drive of Lassen County Fairgrounds and Lassen County Chamber of Commerce. This hotel is 31.1 mi (50 km) from Lake Almanor and 1.3 mi (2.1 km) from Lassen Historical Museum.

Enjoy a satisfying meal at Lumberjacks serving guests of Surestay Plus Hotel by Best Western Susanville. A complimentary full breakfast is served daily from 6 AM to 9:30 AM.

Make yourself at home in one of the 82 air-conditioned rooms featuring refrigerators and flat-screen televisions. Satellite television is provided for your entertainment. Private bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include desks and minibars, and you can also request cribs/infant beds (complimentary).

Distances are displayed to the nearest 0.1 mile and kilometer.

Lassen County Fairgrounds - 0.6 km / 0.4 mi
Roop's Fort - 2.3 km / 1.5 mi
Lassen County Chamber of Commerce - 2.4 km / 1.5 mi
Lassen Historical Museum - 2.4 km / 1.5 mi
Diamond Mountain Casino - 3.4 km / 2.1 mi
Susanville Ranch Park - 4.1 km / 2.6 mi
Inspiration Point - 4.2 km / 2.6 mi
Banner Lassen Medical Center - 4.5 km / 2.8 mi
Diamond Mountain Golf Club - 11.2 km / 6.9 mi
Westwood Museum - 37.6 km / 23.4 mi
Westwood Beach - 48.9 km / 30.4 mi
Lake Almanor - 50 km / 31.1 mi

The preferred airport for Surestay Plus Hotel by Best Western Susanville is Reno Tahoe Intl. Airport (RNO) - 139.1 km / 86.4 mi

Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, complimentary use of a nearby fitness facility, and a banquet hall.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Mountain biking nearby
  • Uncovered parking
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Free full breakfast
  • Free RV, bus, truck parking
  • Vending machine
  • Wheelchair-accessible van parking
  • Free WiFi
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Number of outdoor pools - 1
  • Braille or raised signage
  • Assistive listening devices available
  • Stair-free path to entrance
  • Parking onsite
  • Wheelchair accessible parking
  • Total number of rooms - 82
  • Number of floors - 2
  • Professional property host/manager
  • No rollaway/extra beds available
  • No elevators
  • Free use of nearby fitness center
  • Yoga classes/instruction on site
  • No accessible shuttle
  • Free breakfast
  • Business center
  • Multilingual staff
  • 24-hour front desk
  • Number of accessible parking spaces - 3
  • Number of restaurants - 1
  • Daily
  • Outdoor seasonal pool
  • Smoke-free property
  • Hiking/biking trails nearby
  • Free self parking
  • Conference space
  • Terrace
  • Computer station

Airport & Shuttle Information

Reno, NV

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Breakfast is included and is provided at the Lumberjack''s restaurant on site.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet max weight (per pet) in lb is 80

Pet max weight (per pet) in kg is 36

Service animals are allowed

Pets cannot be left unattended

Service animals are exempt from fees/restrictions

Pets allowed

Pets allowed based on the availability of pet friendly rooms. Up to 2 dogs per room with a 80 pound weight limit. Additional pet types (cats, birds, etc) may be accepted at the hotel's discretion. Pet rate is $15 per day with a $100 per week maximum. A refundable cleaning & damage deposit of $25 is required upon check-in. If damage occurs or excessive cleaning is needed, the deposit can become non-refundable and the hotel may charge additionally to cover the costs of repair/cleaning.

Misc Fees / Policies

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 20.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: USD 15.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • The seasonal pool will be open from May to September.
  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Gap period enforced between guest stays - 24 hours

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Guest accommodation is sealed after cleaning

Cashless transactions are available

Masks are compulsory at the property

Food service has been amended for enhanced safety

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Property confirms they are implementing enhanced cleaning measures

About SureStay

  • The latest premium economy and midscale hotel brand offering comfort, value, and exceptional customer service. The SureStay Hotel Group consists of three brands: SureStay Hotel, SureStay Plus Hotel, and the SureStay Signature Collection to meet the needs of all guests whether traveling for business or leisure. At any location, guests can enjoy free Wi-Fi, breakfast, comfy bedding, and everyday low prices.
  • SureStay Hotels offers basic comforts at a great value with modern, but simple furnishings and large TV’s in each guest room. At most locations, guests can enjoy a pool, fitness facility, continental breakfast, and guest computers during their stay.
  • Delivering additional comfort and affordability, SureStay Plus Hotels features contemporary guestrooms with plush bedding and pillows, flat screen TV’s and free Wi-Fi throughout the hotel. At most locations, guests have complimentary use of computers and printers, a higher-end fitness facility, swimming pool, and indulge in a free hot breakfast served daily.
  • The SureStay Signature Collection offers boutique living at an exceptional price with properties located in historic buildings or in smaller, character buildings ideal for travelers looking for a unique hotel experience. Every guest room delivers in charm and luxury with plush bedding, upscale design elements, and bath amenities for ultimate relaxation. At most locations, all guests have access to free W-Fi throughout the hotel, complimentary hot breakfast daily, on-site dining options, and a state-of-the-art fitness facility and business center.
  • SureStay Rewards will soon be offering an instant-rewards guest loyalty program to earn and use points for hotel stays, dining, and more.

The SureStay highlights above are subject to change without notice.