So / Auckland

67 Customs Street East, Auckland 1010 NZ

View Map Reservations: +1-800-219-2797

5.0 Star Property Near New Zealand Maritime Museum

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Vegetarian breakfast available
Free WiFi
Number of indoor pools - 1
Breakfast available (surcharge)
Stair-free path to entrance
Free newspapers in lobby
24-hour fitness facilities
Smoke-free property

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07/27/2026 - 07/28/2026

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6 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

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So / Auckland

What's Nearby?

Miles

Verified Reviews of So / Auckland

Below are the verified reviews from guests that we have booked recently:

"Luxury & Fun!"

Overall Score5.0/ 5

The hotel was awesome and accommodating.

Cameron M. (Individual traveler, booked 1 room), from

25-Mar-2025 Verified Review, stayed from Sat Mar 22 to Sun Mar 23 2025 at a NZ$287.94 average nightly rate.

Property Description

SO/ Auckland is centrally located in Auckland, a 3-minute walk from University of Auckland and 6 minutes by foot from Auckland Ferry Terminal. This family-friendly hotel is 0.4 mi (0.6 km) from Princes Wharf and 0.5 mi (0.8 km) from Spark Arena.

Grab a bite at Javalab Café, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.

Make yourself at home in one of the 130 guestrooms featuring refrigerators and minibars. Wired and wireless internet access is complimentary, while 49-inch Smart televisions with digital programming provide entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.

Distances are displayed to the nearest 0.1 mile and kilometer.

La Cigale Market at Britomart - 0.1 km / 0.1 mi
Queen Street Shopping District - 0.2 km / 0.1 mi
University of Auckland - 0.2 km / 0.1 mi
High Street - 0.3 km / 0.2 mi
Commercial Bay - 0.3 km / 0.2 mi
Queens Wharf - 0.4 km / 0.2 mi
Albert Park - 0.4 km / 0.3 mi
Auckland Ferry Terminal - 0.5 km / 0.3 mi
Princes Wharf - 0.6 km / 0.4 mi
Auckland Art Gallery - 0.6 km / 0.4 mi
St. Patrick's Cathedral - 0.7 km / 0.4 mi
Kawakawa Bay - 0.7 km / 0.4 mi
Coast-to-Coast Walkway - 0.7 km / 0.4 mi
New Zealand Maritime Museum - 0.7 km / 0.5 mi
Auckland Art Gallery Toi o Tāmaki - 0.8 km / 0.5 mi

The preferred airport for SO/ Auckland is Auckland Intl. Airport (AKL) - 29.3 km / 18.2 mi

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Auckland? This hotel has 5382 square feet (500 square meters) of space consisting of conference space and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find a 24-hour health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Amenities / Features

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum age of oldest guest: 18
Dry cleaning/laundry service
Comprehensive recycling policy
Bulk dispenser for toiletries
Vegetarian breakfast available
Babysitting or childcare (surcharge)
Biodegradable/compostable stirrers
No single-use plastic straws
Number of meeting rooms - 5
No single-use plastic stirrers
Conference space size (meters) - 500
Reusable cups only
Biodegradable/compostable straws
No single-use plastic water bottles
Free WiFi
Number of bars/lounges - 2
Number of indoor pools - 1
Tours/ticket assistance
Rooftop terrace
Airport transportation (surcharge)
Energy-saving switches
At least 80% of all lighting comes from LEDs
Eco-friendly cleaning products provided
Accessible airport shuttle
Recycling
LED light bulbs
Vegan menu options available
Vegetarian menu options available
Wheelchair-accessible on-site restaurant
Multilingual staff
Electric car charging station
Breakfast available (surcharge)
Elevator
Locally-sourced food on site (80% or more)
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Organic food

Year Built - 2018
Number of buildings/towers - 1
Total number of rooms - 130
Number of floors - 15

Property does not require health documentation at check-in
Professional property host/manager
LGBTQIA+ friendly
Noise-free rooms not guaranteed
Property does not offer onsite COVID-19 testing
Qualmark Sustainable Tourism Business Award

Showcase for local artists
Wheelchair accessible (may have limitations)
Banquet hall
Covered parking
Locally-owned & organized tours & activities
Wheelchair-accessible path to elevator
Change of bed sheets (on request)
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Spa treatment room(s)
Change of towels (on request)
Stair-free path to entrance
Free newspapers in lobby
Wedding services
Full-service spa
24-hour fitness facilities
24-hour health club
Water-efficient showers only
Luggage storage
Porter/bellhop
Business center
24-hour front desk
Number of restaurants - 2
Housekeeping on request
Spa services on site
Smoke-free property
Safe-deposit box at front desk
Snack bar/deli
Sauna
Conference space
Valet parking (surcharge)
Terrace
Conference space size (feet) - 5382
24-hour business center
Concierge services

Airport & Shuttle Information

Airport Shuttle? Yes! There is an airport shuttle.

Pet Friendly?

Pets not allowed

Misc Fees / Policies

Fee for buffet breakfast: approximately NZD 49 per person
Airport shuttle fee: NZD 195 per vehicle (one-way, maximum occupancy 2)
Covered valet parking fee: NZD 65 per night (in/out privileges)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: NZD 100.0 per night
Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Up to 12 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-out is available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).