Quality Inn Massena

10 W Orvis St, Massena, NY 13662 US
View Map Reservations: +1-800-219-2797
2.5 Star Property Near Massena Museum
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Average
3.0/5

Based on 95 guest reviews

Show Guest Reviews
  • Free breakfast
  • Free wired internet
  • Free WiFi
  • Free newspapers in lobby
  • Free self parking
  • Fitness facilities
  • Free buffet breakfast
Select Your Room:
12/19/2024 - 12/20/2024
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2 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Quality Inn Massena

Below are the verified reviews from guests that we have booked recently:
"Staff was friendly and helpful Room was clean also."
Overall Score4.0/ 5
Thanks for your hospitality Overall it was a pleasant visit.
(Group coordinator, booked 2 rooms), from US flag
03-Oct-2024 Verified Review, stayed from Sat Aug 31 to Sun Sep 01 2024 at a $136.99 average nightly rate.
"Was Okay but not when you run up and down three times."
Overall Score3.0/ 5
Staff was polite and rooms were clean.
(Individual traveler, booked 1 room), from US flag
04-Sep-2024 Verified Review, stayed from Fri Aug 30 to Sun Sep 01 2024 at a $135.99 average nightly rate.
"Clean & Friendly"
Overall Score4.0/ 5
Room was clean and staff was friendly and helpful.
(Individual traveler, booked 1 room), from US flag
02-Sep-2024 Verified Review, stayed from Mon Aug 26 to Sun Sep 01 2024 at a $125.10 average nightly rate.
"Happy Camper"
Overall Score5.0/ 5
Very clean rooms, excellent breakfast 👌.
(Individual traveler, booked 1 room), from US flag
04-Aug-2024 Verified Review, stayed from Sat Aug 03 to Sun Aug 04 2024 at a $145.99 average nightly rate.
"Pleasant surroundings good staff."
Overall Score5.0/ 5
Excellent
(Individual traveler, booked 1 room), from US flag
04-Jun-2024 Verified Review, stayed from Fri May 31 to Sat Jun 01 2024 at a $124.99 average nightly rate.
"Nice Hotel"
Overall Score4.0/ 5
Nice hotel.
(Individual traveler, booked 1 room), from US flag
09-Jul-2023 Verified Review, stayed from Sun Jul 02 to Sun Jul 09 2023 at a $106.33 average nightly rate.

Summary of Verified Reviews

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Property Description

A stay at Quality Inn Massena places you in the heart of Massena, steps from Massena Museum and a 1-minute drive from Bowlmor Lanes. This hotel is 1 mi (1.7 km) from Raquette River and 1.1 mi (1.7 km) from Grasse River.

Grab a bite to eat at Dars Place, a family restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily from 6 AM to 9:00 AM.

Make yourself at home in one of the 117 air-conditioned rooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Massena Museum - 0.1 km / 0.1 mi
Harte Haven Shopping Center - 1.4 km / 0.9 mi
Bowlmor Lanes - 1.5 km / 0.9 mi
Raquette River - 1.7 km / 1 mi
Grasse River - 1.7 km / 1.1 mi
Timequest Mini Golf - 4.1 km / 2.5 mi
Massena Town Beach - 5.3 km / 3.3 mi
St. Lawrence Center - 5.3 km / 3.3 mi
Saint Lawrence River - 5.3 km / 3.3 mi
Eisenhower Locks - 8.4 km / 5.2 mi
Massena Country Club - 8.6 km / 5.4 mi
Croil Island State Park - 8.7 km / 5.4 mi
Robert Moses State Park - Thousand Islands - 10.9 km / 6.8 mi
Barnhart Island Beach - 12.1 km / 7.5 mi
Frank S. McCullough, Jr. Hawkins Point Visitors Center - 15.1 km / 9.4 mi

The nearest airports are:
Massena, NY (MSS-Massena Intl.) - 5.5 km / 3.4 mi
Hancock Intl. Airport (SYR) - 252.7 km / 157 mi

The preferred airport for Quality Inn Massena is Hancock Intl. Airport (SYR).

Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum age of oldest guest: 21
  • Dry cleaning/laundry service
  • Banquet hall
  • Wheelchair accessible – no
  • Vending machine
  • Free breakfast
  • Number of meeting rooms - 1
  • Business center
  • 24-hour front desk
  • Free wired internet
  • Free WiFi
  • Number of bars/lounges - 1
  • Total number of rooms - 117
  • Number of floors - 4
  • Professional property host/manager
  • Number of restaurants - 1
  • Daily
  • Designated smoking areas
  • Coffee/tea in common areas
  • Free newspapers in lobby
  • Laundry facilities
  • RV, bus, truck parking
  • Free self parking
  • Elevator
  • Fitness facilities
  • Free buffet breakfast

Airport & Shuttle Information

Richards Field Massena Int'l Airport, 7 miles from hotel, no shuttle, cab fare $10.00.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Complimentary Continental breakfast

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Maximum number of pets per room 1

Pets allowed (no fees)

Service animals are allowed

Service animals are exempt from fees/restrictions

Only dogs are allowed

Pets allowed

Pets allowed. No more than 2 dogs. 60lbs weight limit. $50.00 fee upon check-in, refundable if no damage has occurred.

Misc Fees / Policies

  • Pet deposit: USD 50 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • This property allows pets in specific rooms only. Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Cleaning Policies

Social distancing measures are in place

Property confirms they are implementing guest safety measures

Masks are compulsory at the property

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

Property confirms they are implementing enhanced cleaning measures

About Quality Inns

  • Comfortable bedding with soft pillows
  • Hot, fresh, and healthy breakfast options available at certain locations
  • Known for providing friendly services
  • Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
  • Fresh coffee and tea in the lobby 24/7
  • Great meeting space also offered at most locations

The Quality Inns highlights above are subject to change without notice.

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