Verified Reviews of Holiday Inn Express & Suites Chaffee Jacksonville West by IHG
Below are the verified reviews from guests that we have booked recently:
"Well satisfied"
Overall Score5.0/ 5
Check in smooth. Room about as nice as we have experienced. Clean with several extra touches by cleaning staff. Breakfast fine. Priced reasonably.
Gary M. (Individual traveler, booked 1 room), from
25-Jan-2026 Verified Review, stayed from Sat Jan 24 to Sun Jan 25 2026 at a $118.00 average nightly rate.
"We love the remodel"
Overall Score5.0/ 5
The hotel was so nice. The room was spacious and clean. The staff were uber friendly. 100% recommend.
Roger M. (Individual traveler, booked 1 room), from
04-Nov-2025 Verified Review, stayed from Fri Oct 31 to Sun Nov 02 2025 at a $209.00 average nightly rate.
"Great Stay"
Overall Score4.0/ 5
Facility location is easy to access. Staff is friendly and helpful. Rooms clean and air conditioning worked well.
Tarol D. (Individual traveler, booked 1 room), from
22-Jul-2025 Verified Review, stayed from Sat Jul 19 to Sun Jul 20 2025 at a $129.00 average nightly rate.
"Last minute reservation was great."
Overall Score5.0/ 5
Needed a room after midnight and had no problem with getting a reservation.
John D. (Individual traveler, booked 1 room), from
17-Jun-2025 Verified Review, stayed from Sat Jun 14 to Sun Jun 15 2025 at a $131.00 average nightly rate.
"Overcharged, no hot water for one day, room not cleaned day, was assured I could stay more days the "
Overall Score2.0/ 5
I will not come back.
Gary H. (Individual traveler, booked 1 room), from
26-Mar-2025 Verified Review, stayed from Sat Mar 22 to Tue Mar 25 2025 at a $163.66 average nightly rate.
"Very Good"
Overall Score4.0/ 5
Very Good
Ward P. (Individual traveler, booked 1 room), from
11-Mar-2025 Verified Review, stayed from Sat Mar 08 to Sun Mar 09 2025 at a $143.99 average nightly rate.
Summary of Verified Reviews
Property Description
No guest rooms on the 1st floor. Breakfast Bar overlooking pool. All rooms have 43" Led HDTV.All Rooms have Microwaves and mini refrigerators. Suites have wet bar and pull out sofa.
Amenities / Features
Airport & Shuttle Information
Jacksonville International Airport- 21.39 miles from Hotel.Taxi service- estimate $20
Airport Shuttle?
Sorry,
no airport shuttle available.
Breakfast Information
Complimentary Hot Breakfast for all hotel guests.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.
$30.00 pet fee per stay About Holiday Inn Express
- Free Express Start Breakfast
- Have their own 100% Arabica Smart Roast Coffee
- Free high-speed internet service in every room
- eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
- Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 hours & photocopy services
The Holiday Inn Express highlights above are subject to change without notice.
