Verified Reviews of Best Western Plus West Edmonton
Below are the verified reviews from guests that we have booked recently:
"Fine"
Overall Score3.0/ 5
Our stay was nice.
Gerald S. (Individual traveler, booked 1 room), from
23-May-2026 Verified Review, stayed from Tue May 19 to Fri May 22 2026 at a $132.99 average nightly rate.
"Would definitely recommend"
Overall Score4.0/ 5
Quiet, clean and friendly staff.
Karen S. (Individual traveler, booked 1 room), from
27-Feb-2026 Verified Review, stayed from Thu Feb 26 to Fri Feb 27 2026 at a $71.34 average nightly rate.
"Customer service"
Overall Score4.0/ 5
Excellent customer service upon check in.
Kimberly M. (Individual traveler, booked 1 room), from
26-Oct-2025 Verified Review, stayed from Sat Oct 11 to Mon Oct 13 2025 at a $166.99 average nightly rate.
"Nice clean hotel."
Overall Score4.0/ 5
Room was big, clean and comfortable. The breakfast had lots to offer. Coffee was great.
Colleen G. (Individual traveler, booked 1 room), from
20-Jul-2025 Verified Review, stayed from Wed Jul 16 to Fri Jul 18 2025 at a $148.99 average nightly rate.
"We will not be coming back to this hotel."
Overall Score3.0/ 5
We stayed in a king size room and unfortunately, the experience was disrupted by the guests in the neighboring room. They were extremely loud—yelling, screaming and making noise that sounded like it was coming from inside our own room. It made it very difficult to relax or sleep. We expected a more peaceful environment, especially given the type of room we booked.
Monica M. (Individual traveler, booked 1 room), from
13-Jul-2025 Verified Review, stayed from Wed Jul 09 to Fri Jul 11 2025 at a $109.17 average nightly rate.
"Comfortable Beds!"
Overall Score3.0/ 5
The bed was comfortable.
Sheila W. (Individual traveler, booked 1 room), from
24-Mar-2025 Verified Review, stayed from Thu Mar 13 to Fri Mar 14 2025 at a $85.99 average nightly rate.
"The room was comfortable and clean."
Overall Score4.0/ 5
The hotel was really good. We enjoyed our stayed. The pool was warm and nice. The breakfast selections were great.
Claudia L. (Individual traveler, booked 1 room), from
19-Feb-2025 Verified Review, stayed from Fri Feb 14 to Mon Feb 17 2025 at a $91.99 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Best Western Plus West Edmonton
- 4.4 of 5Overall
- 4.4 of 5Amenities
- 4.5 of 5Cleanliness
- 4.3 of 5Comfort
- 4.4 of 5Condition
- 4.6 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
With a stay at Best Western Plus West Edmonton in Edmonton (West Edmonton), you'll be within a 5-minute drive of West Edmonton Mall and Galaxyland. This hotel is 1.6 mi (2.6 km) from World Waterpark and 3.8 mi (6.2 km) from TELUS World of Science-Edmonton.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.
Make yourself at home in one of the 102 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Distances are displayed to the nearest 0.1 mile and kilometer.
West Edmonton Mall - 2.4 km / 1.5 mi
Fantasyland - 2.6 km / 1.6 mi
Ice Palace - 2.7 km / 1.7 mi
Oasis Centre - 2.7 km / 1.7 mi
Professor Wem's Adventure Golf - 2.7 km / 1.7 mi
Starlight Casino - 2.7 km / 1.7 mi
Galaxyland - 2.7 km / 1.7 mi
World Waterpark - 2.8 km / 1.8 mi
Misericordia Community Hospital - 3.4 km / 2.1 mi
Terwillegar Park - 6 km / 3.7 mi
TELUS World of Science-Edmonton - 6.2 km / 3.8 mi
Lewis Estates Golf Course - 6.3 km / 3.9 mi
Elk Island Golf Course - 6.3 km / 3.9 mi
Royal Museum of Alberta - 6.5 km / 4 mi
Yellowhead Casino - 7.5 km / 4.6 mi
The nearest major airport is Edmonton Intl. Airport (YEG) - 40.6 km / 25.2 mi
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Edmonton? This hotel has 2500 square feet (232 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. This hotel also features a fireplace in the lobby, a banquet hall, and a vending machine.
Green Sustainability
The Best Western Plus West Edmonton is engaged in the implementation of numerous green and environmentally friendly initiatives. This program focuses on: Energy, Water, Refuses, Purchases, Behaviors. For Best Western Plus West Edmonton, the aim is to reduce CO2 emissions, carrying out actions of energetic efficiency and reducing the environmental impact with responsible behaviors. This mission is fulfilled doing these concrete actions: continuous monitoring of water and energetic consumption and the recycling and separate collection of rubbish. The Go. Get. Green initiative is dedicated to Best Western Rewards® members who like to maintain their sustainable lifestyle even in hotels! Staying at least two nights, our guests can decide to receive 500 Best Western Rewards® bonus points per night instead of cleaning the room, reducing the environmental impact during their stay.
Amenities / Features
Airport & Shuttle Information
PRICES SUBJECT TO CHANGEYEG-Edmonton InternationalTaxi $59.
Local Shuttle Info: Sky Shuttle is located near Door 7 on the Arrivals Level. All trips to the airport must be booked by phone. Sky Shuttle departs the airport every 60 minutes on the hour for all South, University, Downtown and Kingsway locations and every 60 minutes half past the hour for all West End locations
Breakfast Information
Complimentary Hot Breakfast7:00AM - 10:00AM (Daily)
Pet Friendly?
Maximum number of pets per room 2
Pet max weight (per pet) in lb is 80
Pet max weight (per pet) in kg is 36
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
We are pet friendly and allow up to two dogs in a rented room. The size limit for any one dog shall be 80 pounds. The pet friendly rate is $25 per day/per pet. If damage occurs or excessive cleaning is needed, the hotel may charge additionally to cover the costs of repair or cleaning.
Parking Info
Internet / WiFI
Free High-Speed Wireless Internet
Misc Fees / Policies
- Pet fee: CAD 25 per accommodation, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Alcohol is not served at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Cleaning Policies
As part of our ongoing commitment to keeping you safe and healthy during these challenging times, we have expanded on those industry-leading cleaning standards with the launch of the new We Care Clean program. Employees follow strict guidelines, including utilizing PPE, frequent and stringent hand-washing protocols, housekeepers/laundry staff will wear both gloves and a mask. Enhanced sanitation procedures are provided at the front desk, lobby and across guest touch points throughout the hotel with disinfecting taking place regularly. Thorough cleaning protocols have been implemented in guest rooms. After check-out, linens and all touch points, will be cleaned with chemicals aimed at killing COVID-19. For guest and employee safety and well-being, daily housekeeping service will be by request.
Contactless check-out is available
Cashless transactions are available
Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
About Best Western Plus
- Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk
- Fitness room, laundry room, and business center also available
- FREE high-speed internet, local calls, and long distance access
- Breakfast is available
- For the upper mid-scale market, including upgraded amenities and enhanced style and comfort.
The Best Western Plus highlights above are subject to change without notice.
