Hotel Villa Mercedes Palenque

Km 2.9 Carretera Palenque-Ruinas, Palenque 29960 MX
View Map Reservations: +1-800-219-2797
3.5 Star Property In the entertainment district
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Select Your Room:
10/18/2024 - 10/19/2024
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5 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Property Description

Located in Palenque, Hotel Villa Mercedes Palenque is in the entertainment district, within a 5-minute drive of Palenque National Park and Museo de Sitio Palenque. This family-friendly hotel is 2.6 mi (4.2 km) from Palenque Archaeological Zone and 2.7 mi (4.4 km) from El Panchán.

Grab a bite at La Foresta, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.English breakfasts are available daily for a fee.

Make yourself at home in one of the 92 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and coffee/tea makers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Palenque National Park - 1.7 km / 1.1 mi
Museo de Sitio Palenque - 3.7 km / 2.3 mi
El Panchán - 4.1 km / 2.5 mi
Palenque Archaeological Zone - 4.2 km / 2.6 mi
Museo Del Textil - 4.9 km / 3.1 mi
Misol-Ha Waterfalls - 9.6 km / 5.9 mi
Cascadas de Roberto Barrios - 31.9 km / 19.8 mi

The preferred airport for Hotel Villa Mercedes Palenque is Palenque, Chiapas (PQM-Palenque Intl.) - 6.2 km / 3.8 mi

Featured amenities include a business center, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. Additional features at this hotel include complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum age of oldest guest: 18
  • Gift shops or newsstand
  • Long-term parking (surcharge)
  • Proposal/romance packages available
  • RV, bus, truck parking (surcharge)
  • Babysitting or childcare (surcharge)
  • Free reception
  • Pool umbrellas
  • Number of meeting rooms - 1
  • Swimming pool
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of outdoor pools - 2
  • Number of swim-up bars - 1
  • Tours/ticket assistance
  • Airport transportation - drop-off (surcharge)
  • Nature reserve
  • Airport transportation (surcharge)
  • No accessible shuttle
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Conference center
  • Breakfast available (surcharge)
  • Number of coffee shops/cafes - 1
  • Coffee/tea in common areas
  • Laundry facilities
  • Fitness facilities
  • Secured parking
  • Secured parking
  • Uncovered parking
  • Total number of rooms - 92
  • Number of floors - 1
  • Professional property host/manager
  • No rollaway/extra beds available
  • No elevators
  • Wheelchair accessible (may have limitations)
  • Reception hall
  • Uncovered parking
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Wheelchair-accessible pool
  • No elevator (single level property)
  • Well-lit path to entrance
  • Picnic area
  • Garden
  • Stair-free path to entrance
  • Wedding services
  • Full-service spa
  • Registration desk height (centimeters) - 109
  • Registration desk height (inches) - 43
  • Couples/private dining
  • Luggage storage
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Playground on site
  • Number of restaurants - 1
  • Spa services on site
  • Smoke-free property
  • Safe-deposit box at front desk
  • Children's pool
  • Self parking (surcharge)
  • Terrace
  • Pool sun loungers

Airport & Shuttle Information

Airport Shuttle? Yes! There is an airport shuttle.

Pet Friendly?

Pet max weight (per pet) in lb is 29

Pet max weight (per pet) in kg is 13

Service animals are allowed

Pets cannot be left unattended

Service animals are exempt from fees/restrictions

Only dogs are allowed

Pets allowed

Misc Fees / Policies

  • Fee for English breakfast: approximately MXN 250 for adults and MXN 150 for children
  • Airport shuttle fee: MXN 1500 per vehicle (one-way, maximum occupancy 4)
  • Uncovered extended parking fee: MXN 500 per day
  • Pet fee: MXN 600 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-out is available.

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Gap period enforced between guest stays - 24 hours

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property confirms they are implementing enhanced cleaning measures

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